Independent Banker - January 2023 - 26
PORTFOLIO
ā—ˇFOCUS MARKETING
Artificial ideation?
From grammar suggestions to content ideation, artificial
intelligence has evolved to be an asset for marketing industries.
Learn how AI can enhance the work of community banks'
marketing teams of all sizes. By Julie Kendrick
or years, artifi cial intelligence (AI),
which is the simulation of human
intelligence processes by computer
systems, has been used in technical
fi elds like medicine, engineering and
investing. Now, thanks to several new
services in the marketplace, it's gaining
a foothold in creative industries-
including marketing. But does it have
value for community banks?
Rob Birgfeld, executive vice
president, chief marketing offi cer for
ICBA, thinks it might. " It may sound
like a far-off , expensive concept, " he
says, " but there are many relatively lowcost
services that can immediately help
even the smallest marketing team build
copy and content at the scale that allows
them to test content areas, versions of
creative and language.
" Once upon a time, only big
marketing teams or agencies had
the ability to crank out dozens, if not
hundreds, of variations of copy to test in
their markets, " he adds. " AI is changing
the cost of entry, and community banks
can benefi t directly. "
AI as a writing tool
How do services like Grammarly,
Writesonic, Jasper, Rytr, QuillBot
and others work? " Grammarly's
communication assistance works by
providing real-time writing suggestions
wherever people type, " says Dorian
Stone, head of organizations revenue at
Grammarly. " Our suggestions also help
users be clearer and more concise, use
more engaging and varied language,
and deliver messages with the right tone
and level of empathy. "
Chaitanya Gatreddi, head of growth at
Writesonic, explains that the system is
" trained " by using best-in-class industry
examples of things like high-performing
Facebook or Google ads. " Then we ask
[enterprise] customers [and those with
custom requirements] to give us a good
sample set of content, so our system can
match voice and tone, " he says.
F
26 // ICBA Independent Banker // January 2023
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Independent Banker - January 2023
Table of Contents for the Digital Edition of Independent Banker - January 2023
Table of Contents
Independent Banker - January 2023 - Cover1
Independent Banker - January 2023 - Cover2
Independent Banker - January 2023 - Table of Contents
Independent Banker - January 2023 - 2
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Independent Banker - January 2023 - Cover3
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