Independent Banker - January 2023 - 42
CEO Roundtable 2023
to get some signifi cant effi ciencies
in the way that we do business.
William
West
Drentlaw: We signed with Teslar
Software in late December 2021
and have been working with them
to implement workfl ows and
exception tracking. We contracted
for their whole suite of products.
So, as we continue to grow the
relationship, I can see us diving in
and using that technology in more
areas of the bank as opposed to just
credit administration. That will
bring more effi ciencies and allow
us to grow our asset size, but not
necessarily have to hire additional
people. It also will help us provide
better service to our customers with
more consistency regardless of who
they're talking to or what branch
they're visiting.
T. Corey
Neil
Sills: Next year, we're going to be
implementing a new cloud-based
loan origination system, which will
make us more effi cient and allow
us to increase the loan volume. It
has a lot of automation, AI and
workfl ow built into it, and it will
" We have to get
our teams ready
to approach
their work in a
diff erent way
and do their
work with
diff erent tools. "
-T. COREY NEIL,
THE BANK OF TAMPA
The ICBA view on...Technology
While 2023 could bring a challenging economic situation, the environment begets possibility where
technology is concerned.
" This will be one of those years with market conditions that will make it more economical than
ever to invest in technology, " says Charles Potts, ICBA executive vice president and chief innovation off icer. " It's an
opportune time to look more closely at investing in fintech companies and/or doing business with them. "
With technology becoming more aff ordable and accessible, community banks can more readily onboard solutions
to streamline the back off ice or enhance the customer experience.
" Take advantage of this time to get the house in order and become leaner and more eff icient with operations, "
Potts recommends. " That will help prepare you for new industry segments in the future. "
When considering where to start, he advises looking to state banking associations and ICBA's ThinkTECH
Accelerator for companies that have already demonstrated their value to community banks. And no matter the
technology, he advocates for acting sooner rather than later.
" We've been talking about why innovation is important, and now it's about digging into the how, " Potts says. " From
a technology investment perspective, this is the time to roll up our sleeves and get to work. " -Colleen Morrison
42 // ICBA Independent Banker // January 2023
Independent Banker - January 2023
Table of Contents for the Digital Edition of Independent Banker - January 2023
Table of Contents
Independent Banker - January 2023 - Cover1
Independent Banker - January 2023 - Cover2
Independent Banker - January 2023 - Table of Contents
Independent Banker - January 2023 - 2
Independent Banker - January 2023 - 3
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Independent Banker - January 2023 - Cover3
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