Independent Banker - July 2017 - 14
With Interest
On the big screen-First State Bank
of Middlebury's remodeled location features
touchscreen information kiosks
MAIN STREET FOCUS
Digital dynamo
Thanks to an overhaul of its website and digital product off erings, First State
Bank of Middlebury reached-and surpassed-its fi nancial goal.
By William Atkinson
L
ast year, assets at First
State Bank of Middlebury
were $475 million.
" In February 2016, our
president challenged us
to reach $500 million in 500 days,
which would be July 2017, " says Darla
Kauffman, assistant vice president
of electronic banking services at
the Middlebury, Ind., community
bank. " We reached that by the end of
November 2016. " By April 2017, assets
stood at $517 million.
Part of the growth was due to the
success of the bank's ever-expanding
electronic banking services, a function
that works closely with other
departments in the bank, especially
marketing, to explore what customers
want and then provide it to them.
One of the fi rst initiatives was
to move from a .COM domain to a
14 ICBA IndependentBanker July 2017
.BANK domain. " We realized that
it was a good idea to get involved, if
for no other reason than to reserve
our domain by trademarking it, " says
Kauffman. The community bank
was also attracted to the fact that the
domain offers extra security, including
additional fi rewalls.
" While some larger banks began
redirecting traffi c from their new
.BANK domain to their existing
Independent Banker - July 2017
Table of Contents for the Digital Edition of Independent Banker - July 2017
Table of Contents
Independent Banker - July 2017 - Intro
Independent Banker - July 2017 - Cover1
Independent Banker - July 2017 - Cover2
Independent Banker - July 2017 - Table of Contents
Independent Banker - July 2017 - 2
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Independent Banker - July 2017 - Cover3
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