Independent Banker - July 2021 - 58

Meet the 2021
ThinkTECH
Accelerator
finalists
We asked this year's cohort, a diverse group of financial
technology experts, about their thoughts on the accelerator,
how to best work with companies like them and what's coming
up in the world of fintech.
In numbers:
The 2021
ThinkTECH
Accelerator
500+
Bilac
Bested
Agent IQ
Based: San Francisco
Founders: Slaven Bilac, CEO;
and Soren Bested, chief
revenue off icer
Agent IQ off ers a digital
customer engagement
platform that uses artificial
intelligence (AI) to help
banks automate tasks
and communicate.
How has the company
changed since the
boot camp?
Slaven Bilac: Agent IQ has
enjoyed great success with
midsized community banks.
Engaging with the ThinkTECH
Accelerator participants gave
us the opportunity to better
understand how to price and
deploy the Agent IQ platform
in a flexible and configurable
manner suitable for smaller
organizations. The impact is
that the Agent IQ platform is
now within the reach of even
the smallest banks, providing
a pragmatic approach to
delivering on both current
needs and longer-term
strategic initiatives.
What's a trend you're seeing
in fintech?
Bilac: Banking is reverting
to be focused on personal
relationships and trust that
have to be delivered in a
digital channel. Customers-
including Gen Z-are looking
for guidance and advice in an
increasingly complex world,
and they are looking to their
trusted financial advisor, not
social media. Consumers
do not want their personal
bankers to be replaced with
chatbots and AI, but they
love when AI is used to
improve both their and their
banker's experience through
communication channels that
are convenient for them.
100+
involved
community banks
participating
community bankers
1,000+
pitches from the
nine finalists
58 Q ICBA Independent Banker Q July 2021

Independent Banker - July 2021

Table of Contents for the Digital Edition of Independent Banker - July 2021

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