Independent Banker - June 2020 - 39

REGULATORY COMPLIANCE /// By Rebecca Lubecki
Paola Than, 34
Vice president and
compliance officer
Allegiance Bank /// Houston
Eugene Shvartsman, 29
Assistant vice president and head of
government affairs
Cross River Bank /// Fort Lee, N.J.
/// Compliance has no
stigma at Allegiance
Bank thanks to the
leadership of Paola Than.
Instead of that thing
that gets in the way of
doing business, the bank
values compliance for
keeping banking simple
for consumers. Than
is known for breaking
complex regulations
into easy-to-understand
parts, as well as creating
fluid workflows, training
modules and more.
Her work has benefited
stakeholders and,
ultimately, consumers.
/// Leading public policy and
advocacy eff orts, Eugene
Shvartsman is the driving force
behind Cross River Bank's strategic
partnerships and government
advocacy eff orts, as he engages
policymakers on all levels of
government to provide thoughtleadership
in the fintech industry.
Focusing on collaboration and
innovation has enabled Shvartsman
to spearhead new initiatives and
strategic projects for Cross River, the
community and the industry at large.
Katherine
Koustenis, 36
Chief compliance officer
and CRA officer
Howard Bank /// Baltimore
Rachel Wicklund, 39
Chief compliance officer
Goodfield State Bank /// Goodfield, Ill.
/// Rachel Wicklund doesn't just understand the
demands of a strong compliance management
system; she embraces them. Wicklund extended
teamwork beyond her Goodfield State Bank
colleagues by reaching out to another local
community bank to explore an arrangement where
each bank's compliance off icer helps the other
bank to perform required audit functions. The
initiative is now in its third year and has allowed both
community banks to conserve resources, remain
independent and better serve their communities.
/// Katherine Koustenis's
vision of community
banking was shaped
while working as a teller
in college. During her
time at that bank, she was
struck by its " consistent
and genuine care " for its
customers, as well as the
high level of customer
service. She quickly
realized that she wanted
to play a larger role in
a community bank that
lived its mission and
ideals. Her vision of a
community bank remains
one whose core values
include investment in
both the customers and
the communities it serves.
Her many volunteering
initiatives include leading
a team of Howard Bank
employees in teaching
financial literacy to
students in Baltimore
schools, and teaching
unemployed people
strategies for landing and
keeping jobs.
Rebecca Lubecki is
associate editor of
Independent Banker.
independentbanker.org Q 39

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Independent Banker - June 2020

Table of Contents for the Digital Edition of Independent Banker - June 2020

Table of Contents
Independent Banker - June 2020 - Intro
Independent Banker - June 2020 - Cover1
Independent Banker - June 2020 - Cover2
Independent Banker - June 2020 - Table of Contents
Independent Banker - June 2020 - 2
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