Independent Banker - June 2022 - 46

Educational advocates
Through educational programs, committee collaborations and more, these
professionals are advancing the skills of their colleagues in innovative ways.
Sarah Blankenship, 32
Deposit operations specialist II and RSS manager
∠ Bank of the James | Lynchburg, Va.
Sarah Blankenship emphasizes inclusivity at her
community bank. She regularly attends educational
seminars and conferences and holds debriefing
sessions to share her knowledge with colleagues and
discuss how they can apply it to their positions. She
also advocates for more inclusive program off erings,
such as encouraging the bank's health committee to
consider mental health awareness alongside physical
health awareness.
Jeff Kuhl, 39
Off ice manager/loan off icer
∠ Community Bank | Logan, Iowa
Jeff Kuhl developed a new employee training program for
his community bank. The program provides an outline
of the bank's products and services to give employees
the proficiency to serve customers eff ectively and
eff iciently. " The better support they can provide ... the
more knowledge and confidence they have talking about
our products, helps us to gain more relationships with
members of our communities, " Kuhl states.
Christina Myers, 35
Rebecca Williamson, 39
VP and director of human resources
∠ Rondout Savings Bank | Kingston, N.Y.
Christina Myers spearheaded her community bank's
" Stop, Start, Continue " campaign, which allows
employees to anonymously share their thoughts with
the bank's leadership team, including what they think
should stop, start and continue at the bank. Through
this campaign, many employer-sponsored ideas were
implemented, such as creating paid volunteer hours to
allow employees to take paid time off to volunteer for a
cause that is meaningful to them.
VP, human resources manager
∠ Commencement Bank | Tacoma, Wash.
Rebecca Williamson is dedicated to ensuring each
employee at her bank has the chance to recognize their
complete potential. As human resources manager,
she believes that through the bank's appreciation of
colleagues' expertise and perspectives, they are better
equipped to serve the community. She is as an active
participant of the senior management team, supporting
the eff orts of the bank's DEI committee. -Megan Phillips
Nicole Olson, 39
Chief wealth management off icer
∠ First Citizens Bank | Mason City, Iowa
Nicole Olson was instrumental in First Citizens Bank's
ability to adapt to changing conditions during the
COVID-19 pandemic. Through her fast and creative
thinking, she was able to coordinate a bank-wide
transition to newer technology, including Smartsheet
(a project management platform) and electronic
signature software DocuSign. These give employees
access to the tools they need to safely and eff iciently
serve customers remotely.
46 Q ICBA Independent Banker Q June 2022

Independent Banker - June 2022

Table of Contents for the Digital Edition of Independent Banker - June 2022

Table of Contents
Independent Banker - June 2022 - Intro
Independent Banker - June 2022 - Cover1
Independent Banker - June 2022 - Cover2
Independent Banker - June 2022 - Table of Contents
Independent Banker - June 2022 - 2
Independent Banker - June 2022 - 3
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Independent Banker - June 2022 - Cover3
Independent Banker - June 2022 - Cover4
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https://www.nxtbook.com/mspc/independentbanker/december2021
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https://www.nxtbook.com/mspc/independentbanker/december2020
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https://www.nxtbook.com/mspc/independentbanker/december2019
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https://www.nxtbook.com/mspc/independentbanker/december2017
https://www.nxtbook.com/mspc/independentbanker/november2017
https://www.nxtbook.com/mspc/independentbanker/october2017
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