" How do you measure your impact on your community and employees? B Lab has done a good job of making a rigorous and pointsbased analysis that you can manage too. " -Demetris Giannoulias, Spring Bank Demetris Giannoulias and Melanie Stern of Spring Bank say B Lab is incorporating the New York bank's employee opportunity loan program in its own efforts. 74 Q ICBA Independent Banker Q March 2019 Photo: Dan Bigelow