Independent Banker - March 2023 - 70

CONNECTIONS TRAILBLAZER
BankOnWheels, " Noah says.
BankOnWheels evolved over several
years as bank executives spoke with
and listened to community leaders.
" People didn't ask for another bank
location that the community couldn't
get to, " Noah says. " They wanted a
way to bring the bank to the people
and make it more accessible for
the community. That really was the
evolution of BankOnWheels: listening
to and responding to the community. "
Building a branch
The planning process took more than
two years. " We were involved in a
ground-up planning process, similar
to opening a new branch, " says Noah.
" The project evolved over time,
because we had to make sure that
BankOnWheels had all the necessary
capabilities of one of our branches. "
BankOnBuffalo worked with
local vendors to build and outfit
the inside of the RV. A firm called
Mobile Facilities LLC built the
mobile banking unit, and multiple
vendors were engaged in wrapping
and servicing BankOnWheels. " This
was an extensive process undertaken
to bring the final product to the
community, " says Noah.
The community bank uses its
existing branch staff to operate
BankOnWheels, with four to five
employees working on rotation, two
at a time. " This creates a consistent
client experience from a very
well-trained and versatile team, "
Noah says.
As for security, BankOnBuffalo
vetted and selected a third-party
security firm, based on the firm's
ability to manage the complete
security process and protect the
community bank's employees.
" They work closely with local
law enforcement and our corporate
security team, " Noah explains. In
addition, a professional security team
70 // ICBA Independent Banker // March 2023
■
■ June 2022
The creation of BankOnWheels
took two years and the assistance
of multiple organizations.
from the security firm drives the RV
and provides comprehensive security
for BankOnWheels and its staff when
they're on the road.
Expanding its footprint
When the branch first became
operational, it began serving three
communities through its deployment
in Niagara Falls and Buffalo.
Within weeks of opening,
BankOnBuffalo gained new
customers in these areas and began
opening new accounts. Based on the
results and additional input from the
communities, the bank plans to add
other sites to the list in the future and
keep this show on the road. 
William Atkinson is a writer in Illinois.
" Anything you can do in one of our
branch locations, you can do in the
BankOnWheels. "
-MICHAEL NOAH, BANKONBUFFALO

Independent Banker - March 2023

Table of Contents for the Digital Edition of Independent Banker - March 2023

Table of Contents
Independent Banker - March 2023 - Intro
Independent Banker - March 2023 - Cover1
Independent Banker - March 2023 - Cover2
Independent Banker - March 2023 - Table of Contents
Independent Banker - March 2023 - 2
Independent Banker - March 2023 - 3
Independent Banker - March 2023 - 4
Independent Banker - March 2023 - 5
Independent Banker - March 2023 - 6
Independent Banker - March 2023 - 7
Independent Banker - March 2023 - 8
Independent Banker - March 2023 - 9
Independent Banker - March 2023 - 10
Independent Banker - March 2023 - 11
Independent Banker - March 2023 - 12
Independent Banker - March 2023 - 13
Independent Banker - March 2023 - 14
Independent Banker - March 2023 - 15
Independent Banker - March 2023 - 16
Independent Banker - March 2023 - 17
Independent Banker - March 2023 - 18
Independent Banker - March 2023 - 19
Independent Banker - March 2023 - 20
Independent Banker - March 2023 - 21
Independent Banker - March 2023 - 22
Independent Banker - March 2023 - 23
Independent Banker - March 2023 - 24
Independent Banker - March 2023 - 25
Independent Banker - March 2023 - 26
Independent Banker - March 2023 - 27
Independent Banker - March 2023 - 28
Independent Banker - March 2023 - 29
Independent Banker - March 2023 - 30
Independent Banker - March 2023 - 31
Independent Banker - March 2023 - 32
Independent Banker - March 2023 - 33
Independent Banker - March 2023 - 34
Independent Banker - March 2023 - 35
Independent Banker - March 2023 - 36
Independent Banker - March 2023 - 37
Independent Banker - March 2023 - 38
Independent Banker - March 2023 - 39
Independent Banker - March 2023 - 40
Independent Banker - March 2023 - 41
Independent Banker - March 2023 - 42
Independent Banker - March 2023 - 43
Independent Banker - March 2023 - 44
Independent Banker - March 2023 - 45
Independent Banker - March 2023 - 46
Independent Banker - March 2023 - 47
Independent Banker - March 2023 - 48
Independent Banker - March 2023 - 49
Independent Banker - March 2023 - 50
Independent Banker - March 2023 - 51
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Independent Banker - March 2023 - 53
Independent Banker - March 2023 - 54
Independent Banker - March 2023 - 55
Independent Banker - March 2023 - 56
Independent Banker - March 2023 - 57
Independent Banker - March 2023 - 58
Independent Banker - March 2023 - 59
Independent Banker - March 2023 - 60
Independent Banker - March 2023 - 61
Independent Banker - March 2023 - 62
Independent Banker - March 2023 - 63
Independent Banker - March 2023 - 64
Independent Banker - March 2023 - 65
Independent Banker - March 2023 - 66
Independent Banker - March 2023 - 67
Independent Banker - March 2023 - 68
Independent Banker - March 2023 - 69
Independent Banker - March 2023 - 70
Independent Banker - March 2023 - 71
Independent Banker - March 2023 - 72
Independent Banker - March 2023 - 73
Independent Banker - March 2023 - 74
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Independent Banker - March 2023 - 80
Independent Banker - March 2023 - Cover3
Independent Banker - March 2023 - Cover4
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