Independent Banker - November 2023 - 36

PORTFOLIO
ď…€FOCUS TECHNOLOGY
How to successfully
negotiate a fintech
partnership
Partnering with one or more fintechs can help community banks
keep up with the unrelenting pace of technological development.
Community bankers and other experts give us their tips for finding
the right fit. By Judith Sears
intech partnerships have gained
a solid foothold in community
banks, with many bankers pleased
with the increased efficiency
and customer-facing capabilities
they provide.
" The fintech partnerships we're
working with are helping us be
more efficient or provide solutions
that benefit customers that we can't
currently offer, " says Bob Fisher,
president and CEO of $550 millionasset
Tioga State Bank in Spencer,
N.Y., and past ICBA chairman.
While bankers see benefits,
they also acknowledge that these
partnerships can pose risks for
community banks. Combining an
entrepreneurial mindset that's tuned
to " bleeding edge " technology with the
stringent compliance obligations of
the banking industry isn't always an
easy fit.
" Fintechs operate on an open
mindset of providing solutions, "
Fisher explains. " They don't think
about the due diligence that banks
have to go through. "
Fintechs that provide operational
and/or customer-oriented solutions
where the bank " owns " the customer
and BaaS partnerships can vary in
their understanding of banking.
Startup fintechs are more likely
to lack an appreciation of the
Tioga State
Bank's Jennifer
Moraczewski (left),
SVP operations
and technology,
and Bob Fisher,
president and CEO
regulatory environment.
" The greener the fintech is, the
less likely they are to understand
regulatory requirements, "
says Amy Foulks, EVP, COO of
$700 million-asset First Utah Bank
in Salt Lake City, Utah. However,
more established fintechs, or fintechs
that focus on products targeted at
the banking industry, generally do
have a good understanding of the
requirements of banking.
" A fintech that offers a BSA/AML
service will understand regulatory
requirements, " Foulks notes.
F
36 // ICBA Independent Banker // November 2023
Photo: Heather Esposito

Independent Banker - November 2023

Table of Contents for the Digital Edition of Independent Banker - November 2023

Contents
Independent Banker - November 2023 - Intro
Independent Banker - November 2023 - Cover1
Independent Banker - November 2023 - Cover2
Independent Banker - November 2023 - Contents
Independent Banker - November 2023 - 2
Independent Banker - November 2023 - 3
Independent Banker - November 2023 - 4
Independent Banker - November 2023 - 5
Independent Banker - November 2023 - 6
Independent Banker - November 2023 - 7
Independent Banker - November 2023 - 8
Independent Banker - November 2023 - 9
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Independent Banker - November 2023 - 34
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Independent Banker - November 2023 - 36
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Independent Banker - November 2023 - Cover3
Independent Banker - November 2023 - Cover4
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