SEPTEMBER 2023 5 Flourish 7 From the Top IN EVERY ISSUE CURRENCIES ¡ Photo News: One Community Bank's football fundraiser ¡ Defining Finance: What is a chatbot? ¡ Media Memo: Step-by-step leadership ¡ The Ledger: The status of small businesses ¡ History Lesson: A cultural gem in East Los Angeles 13 PORTFOLIO 18 Let technology lighten the compliance burden How technology can free up time and simplify bankers' workflow 22 Innovation Station How curiosity leads to innovation 76 CONNECTIONS 66 Trailblazer Primis Bank has deployed a banking delivery service app to meet customers wherever they are. 70 Community Spirit Veritex Community Bank and baseball pitcher Ryan Pressly partnered to fundraise for youth financial literacy. 72 Member Benefits ICBA's IT Outsourcing Toolkit helps evaluate IT vendors. 74 Listen Up How ICBA advocates for community banks at the Capitol 76 Out of Office Rich Moldenhauer maintains beehives and harvests honeycomb. 24 What does Pay by Bank mean for community banks? The new payments option could inform your community bank's payments strategy. 26 Generative AI in banking: What's the risk? Community banks should survey the cybersecurity concerns that come with adopting this new technology. 30 Leadership at All Levels Look for learning opportunities outside of your workplace. 32 Modernizing the CRA Learn about the updates to the Community Reinvestment Act. 34 Portfolio Management Monetary policy and the Fed's battle with inflation today 36 Checks & Balances Are changes to bank M&A rules on the horizon? 18 Connect with ICBA @icba facebook.com/icbaorg linkedin.com/company/icba youtube.com/user/ communitybankchannel @banklocally @myicba 2 // ICBA Independent Banker // September 2023http://www.youtube.com/user/communitybankchannel http://www.youtube.com/user/communitybankchannel http://www.facebook.com/icbaorg http://www.linkedin.com/company/icba