2022 National Conference Registration Book - 5

GENERAL SESSION
Saturday, July 16 * Gen Alpha: Who Are They and How Should We Prepare to Serve Them?
LOUIE GRAVANCE, KEN HUGHES, MARK MCCRINDLE
Are you working on your dining master plan, building new operations, and/or renovating operations? Are
you working on your succession plan or developing the future generation of leaders in our industry? Are you
thinking about the next innovative Dining Plan or service method? If any or all answers are yes, you must
attend this session. Most of the long-term, forward focused, and visionary work you are doing will primarily
serve Generation Alpha. Join this session and hear from experts about how Generation Alpha may be similar
or different from the other generations. When will they start to arrive on campus? What expectations might
they bring with them? Attendees will also learn from service experts on how some of the most critical guest
service expectations will apply to Generation Alpha. Discover how you can build a culture of a kind and
authentic service that will also encourage the next generation to be kind and hospitality-focused.
SUPER SESSION
Thursday, July 14 * Food Service and Supply Chain Trends - Make Your Own Predictions
SAMANTHA BILJAN, ELAINE KLEINSCHMIDT, JOE PAWLAK
This session will be jam-packed with data shared by two of the premier food service research companies,
Datassential and Technomic. Experts will share the results of their most up-to-date research and provide insight
into how food consumers are trending and the state of our supply chain industry. Attendees will see how Gen Z and
other consumer behavior may have changed due to the pandemic. Experts will share data on how supply chain has
been impacted during the pandemic and how that may have lasting impact.
Explore Sessions! NACUFS.org/Events/2022NC/Session-Details
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2022 National Conference Registration Book

Table of Contents for the Digital Edition of 2022 National Conference Registration Book