Today's Hotelier - February 2018 - 17

The advantage for extended-stay brands can be food and
beverage, he adds. For example, 85 percent of guests at Hilton's
extended-stay brands come down from their rooms to eat
breakfast.
"A key thing we are addressing with owners is you can't
skimp on food and beverage. You have to deliver that with
people who are engaging and connect with the guest and
deliver hot food hot and cold food cold - from a person with a
smile," he says. "Do that every time, and you will deliver and
connect, and they will stay again and again."

On the developer side, Rivett says that working with cities
and local municipalities can be a challenge for the brand.
"We've seen permitting processes take longer than expected
as of late, and the reason for it depends on the relationship
between these local entities and other extended-stay developers that have built in their communities," he says. "Whether
developing or marketing, as an extended-stay brand that
focuses on offering high-quality amenities and friendly service, expressing our determination for a midscale experience
with flexible rate tiers is essential."
■

THREE'S A CHARM

Extended-stay brands make great
pairings in dual-branded properties.
But what about a tri-branded
property? In January 2017, First
Hospitality Group and Hilton broke
ground on Hilton's first tri-branded
property comprising a Hilton
Garden Inn, Hampton Inn by Hilton
and a Home2 Suites by Hilton. The
property, which will be connected
to Chicago's McCormick Place
convention center via skybridge,
is slated to open this year. Upon
completion, the hotel will include
about 379,500 square feet, including
23 floors and a total 466 guestrooms
and suites.

890556_Brigadoon.indd 1

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TODAYSHOTELIER.COM | FEBRUARY 2018
23/11/17
2:02 am


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Table of Contents for the Digital Edition of Today's Hotelier - February 2018

Letter From the Chairman
Letter From the President & CEO
Government Affairs
CEO View
The Great Extended-Stay Boom
12 Easy Pieces for a Hotel Renovation
Key Money Incentives: To Take or Pass?
How ADA Compliance Laws Affect Your Hotel Website
When Small Businesses Prosper, America Prospers
Hotel Financing Q&A
AAHOA @ Industry Events
Aahoa Founding Members
Aahoa Vendor Partners
Classifieds
Advertiser Index
Today's Hotelier - February 2018 - Intro
Today's Hotelier - February 2018 - cover1
Today's Hotelier - February 2018 - cover2
Today's Hotelier - February 2018 - 3
Today's Hotelier - February 2018 - 4
Today's Hotelier - February 2018 - 5
Today's Hotelier - February 2018 - 6
Today's Hotelier - February 2018 - 7
Today's Hotelier - February 2018 - Letter From the Chairman
Today's Hotelier - February 2018 - 9
Today's Hotelier - February 2018 - Letter From the President & CEO
Today's Hotelier - February 2018 - 11
Today's Hotelier - February 2018 - Government Affairs
Today's Hotelier - February 2018 - CEO View
Today's Hotelier - February 2018 - The Great Extended-Stay Boom
Today's Hotelier - February 2018 - 15
Today's Hotelier - February 2018 - 16
Today's Hotelier - February 2018 - 17
Today's Hotelier - February 2018 - 12 Easy Pieces for a Hotel Renovation
Today's Hotelier - February 2018 - 19
Today's Hotelier - February 2018 - 20
Today's Hotelier - February 2018 - 21
Today's Hotelier - February 2018 - Key Money Incentives: To Take or Pass?
Today's Hotelier - February 2018 - 23
Today's Hotelier - February 2018 - How ADA Compliance Laws Affect Your Hotel Website
Today's Hotelier - February 2018 - 25
Today's Hotelier - February 2018 - When Small Businesses Prosper, America Prospers
Today's Hotelier - February 2018 - Hotel Financing Q&A
Today's Hotelier - February 2018 - AAHOA @ Industry Events
Today's Hotelier - February 2018 - 29
Today's Hotelier - February 2018 - Aahoa Founding Members
Today's Hotelier - February 2018 - 31
Today's Hotelier - February 2018 - Aahoa Vendor Partners
Today's Hotelier - February 2018 - 33
Today's Hotelier - February 2018 - 34
Today's Hotelier - February 2018 - 35
Today's Hotelier - February 2018 - 36
Today's Hotelier - February 2018 - 37
Today's Hotelier - February 2018 - 38
Today's Hotelier - February 2018 - 39
Today's Hotelier - February 2018 - Classifieds
Today's Hotelier - February 2018 - 41
Today's Hotelier - February 2018 - 42
Today's Hotelier - February 2018 - 43
Today's Hotelier - February 2018 - 44
Today's Hotelier - February 2018 - 45
Today's Hotelier - February 2018 - Advertiser Index
Today's Hotelier - February 2018 - cover3
Today's Hotelier - February 2018 - cover4
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