Today's Hotelier - February 2018 - 20

12 easy pieces for a hotel renovation

6. Let everyone know your deadline.

In a residential move, this is straightforward; the closing
date of your home's sale dictates the project's drop-dead
completion date. While this gave us six months of overlap,
the GC understood the final month was set aside for
moving. With no secrets, the work was accomplished in
the set timeframe. As a senior manager, you must decide
what the maximum tolerable length of agony is that your
property can endure before irreparable damage is done
to its occupancy or reputation. Typically, this involves a
team effort with your sales team and an understanding
of peak demand periods and planning for the renovations
upwards of a year in advance of the next offseason.

7. You cannot walk away.

To keep everything on track, I visited the jobsite at least
twice a week in addition to my weekly GC meeting.
Apart from the obvious status reports, there were always
new items and unexpected issues. The devil is in the
details, and you won't discover those details unless
you are periodically on the ground with the troops. To
note one example, we did not specify the location of the
thermostat. Without any direction, the HVAC folks placed
it in what they thought was the optimal position, but this
did not take into consideration the high headboard of our
bed, which would have covered it. Good thing I was there
to catch this before it was too late.

Renovations are essential to keep pace with the constantly
"
changing décor trends, star-rating updates and chain-mandated
requirements as well as technological advancements that
progress from value-adds to guest expectations.

"

8. Document all change orders. 9. Create a positive work environment.
We kept a running tally spreadsheet of all
changes that we requested. While this did
not lead to any real cost savings, at least
we understood the detailed reasons for the
overages versus budget. This approach will
come in very handy when ownership needs
to understand your budget predicament or to
reconcile excesses.

I'm fussy about coffee. So too were my Italian, Portuguese, Guyanese,
Lebanese and Turkish workers. I knew that if I did not provide great
coffee, one junior team member would be tasked on a continual
Starbucks run. A hundred-dollar Nespresso machine plus lots of
capsules turned out to be a wise investment. Undoubtedly your
coffee service can be wielded as a similar motivational tool and
timesaver. (As additional learning, the decaf capsules we provided
were never touched.)

10. What if are expensive.
S

Want to move a door, reposition a switch or add a dimmer? Most GCs will
never say no. Just about anything can be built or modified; it is merely
a matter of time and materials. So, be careful what you ask for, as your
whimsical idea may be converted into reality but at a price too hefty to
properly bear. One other key lesson here is that LED bulbs are not compatible
with all dimmers. We learned the hard way, having to discard over 200
bulbs. That's for one condo, so imagine this expense for your property.

20  | FEBRUARY 2018 | TODAYSHOTELIER.COM


http://www.TODAYSHOTELIER.COM

Table of Contents for the Digital Edition of Today's Hotelier - February 2018

Letter From the Chairman
Letter From the President & CEO
Government Affairs
CEO View
The Great Extended-Stay Boom
12 Easy Pieces for a Hotel Renovation
Key Money Incentives: To Take or Pass?
How ADA Compliance Laws Affect Your Hotel Website
When Small Businesses Prosper, America Prospers
Hotel Financing Q&A
AAHOA @ Industry Events
Aahoa Founding Members
Aahoa Vendor Partners
Classifieds
Advertiser Index
Today's Hotelier - February 2018 - Intro
Today's Hotelier - February 2018 - cover1
Today's Hotelier - February 2018 - cover2
Today's Hotelier - February 2018 - 3
Today's Hotelier - February 2018 - 4
Today's Hotelier - February 2018 - 5
Today's Hotelier - February 2018 - 6
Today's Hotelier - February 2018 - 7
Today's Hotelier - February 2018 - Letter From the Chairman
Today's Hotelier - February 2018 - 9
Today's Hotelier - February 2018 - Letter From the President & CEO
Today's Hotelier - February 2018 - 11
Today's Hotelier - February 2018 - Government Affairs
Today's Hotelier - February 2018 - CEO View
Today's Hotelier - February 2018 - The Great Extended-Stay Boom
Today's Hotelier - February 2018 - 15
Today's Hotelier - February 2018 - 16
Today's Hotelier - February 2018 - 17
Today's Hotelier - February 2018 - 12 Easy Pieces for a Hotel Renovation
Today's Hotelier - February 2018 - 19
Today's Hotelier - February 2018 - 20
Today's Hotelier - February 2018 - 21
Today's Hotelier - February 2018 - Key Money Incentives: To Take or Pass?
Today's Hotelier - February 2018 - 23
Today's Hotelier - February 2018 - How ADA Compliance Laws Affect Your Hotel Website
Today's Hotelier - February 2018 - 25
Today's Hotelier - February 2018 - When Small Businesses Prosper, America Prospers
Today's Hotelier - February 2018 - Hotel Financing Q&A
Today's Hotelier - February 2018 - AAHOA @ Industry Events
Today's Hotelier - February 2018 - 29
Today's Hotelier - February 2018 - Aahoa Founding Members
Today's Hotelier - February 2018 - 31
Today's Hotelier - February 2018 - Aahoa Vendor Partners
Today's Hotelier - February 2018 - 33
Today's Hotelier - February 2018 - 34
Today's Hotelier - February 2018 - 35
Today's Hotelier - February 2018 - 36
Today's Hotelier - February 2018 - 37
Today's Hotelier - February 2018 - 38
Today's Hotelier - February 2018 - 39
Today's Hotelier - February 2018 - Classifieds
Today's Hotelier - February 2018 - 41
Today's Hotelier - February 2018 - 42
Today's Hotelier - February 2018 - 43
Today's Hotelier - February 2018 - 44
Today's Hotelier - February 2018 - 45
Today's Hotelier - February 2018 - Advertiser Index
Today's Hotelier - February 2018 - cover3
Today's Hotelier - February 2018 - cover4
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