Today's Hotelier - March 2018 - 48

LEADERSHIP

really happened, and how did it affect
my team's efficiency? What events and
customer mix impacted my result? For
example, what about the newly renovated product and the challenges we're
having with visible dust? What about
all the rain we had last month and

the hallways needing more housemen
hours? What about the flu that spread
through the staff and management
last month?
This page could be filled with what
ifs. The point is, you need to have an
opinion based on what happened and

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experience, Northeast Bank understands
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Whether you are a first-time buyer
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Meet Fred Schwartz and the Northeast Bank
Hotel Lending Team at the AAHOA Convention
Booth #654
Fred Schwartz
SVP Business Development
Past AAHOA President for nearly 18 years
404.307.4198
fschwartz@northeastbank.com

4 8  | MARCH
899384_Northeast.indd
1

2018 | TODAYSHOTELIER.COM

FOUNDING MEMBER

1/22/18 1:00 PM

the result. Be the color commentator
and tell us why something happened
the way it did, and on the other side
of that coin is a clearer understanding
of what you can do to get it just a little
better this month.
I once worked with a young lady who
would come to me month after month
with all the difficulties she found in her
department's financials. It was really a
mess and so was the rest of her department. She never really complained
about the content, rather than that she
set about doing her piece to fix it, and
like magic her understanding of what it
all meant arrived like a prime delivery.
Before I knew it, she was telling me what
it all meant - her version. Her department flourished, and not long after that,
she was promoted to manage another
larger, more complicated, better-paying
department. Today she is a GM. And she
did not get there by accident. She got
there through hard work, curiosity and
a willingness to drain the swamp.
These are the muscles you need to
develop as a hospitality financial leader.
It is not up to someone else (accounting)
to chase you down and to get you on
top of your numbers. It is the other way
around. The sooner you see the opportunity in all of this the better for you and
your career. It is not difficult. If someone
stands in your way, find a way around
them. Most leaders will not naturally do
this, will you be one who does?
■
David Lund, CHAE, "The
Financial Hotel Coach," is
an international hospitality
financial leadership expert
who has held positions
as a regional financial
controller, corporate director and hotel
manager with an international brand for
30 years. He authored an award-winning
workshop and two books on hospitality
financial leadership, coaches hospitality
executives and delivers his financial
leadership training worldwide. To learn
more, visit www.hotelcoachdavid.com.


https://www.northeastbank.com http://www.northeastbank.com http://www.hotelcoachdavid.com http://www.TODAYSHOTELIER.COM

Table of Contents for the Digital Edition of Today's Hotelier - March 2018

Letter From the Chairman
Letter From the President & CEO
#AAHOACON18 Spotlight
Government Affairs & Advocacy
The C-Suite
Common Ground
Elevate Yourself to a Higher Role in the Industry
Next-Level Housekeeping via Technology
Mentoring Matters
Small Business
Finance
Marketing
Technology
Compliance & Legal
Leadership
Guest Experience
Aahoa Founding Members
Classifieds
Advertiser Index
Back of the House
Today's Hotelier - March 2018 - Intro
Today's Hotelier - March 2018 - cover1
Today's Hotelier - March 2018 - cover2
Today's Hotelier - March 2018 - 3
Today's Hotelier - March 2018 - 4
Today's Hotelier - March 2018 - 5
Today's Hotelier - March 2018 - 6
Today's Hotelier - March 2018 - 7
Today's Hotelier - March 2018 - 8
Today's Hotelier - March 2018 - 9
Today's Hotelier - March 2018 - Letter From the Chairman
Today's Hotelier - March 2018 - 11
Today's Hotelier - March 2018 - Letter From the President & CEO
Today's Hotelier - March 2018 - 13
Today's Hotelier - March 2018 - #AAHOACON18 Spotlight
Today's Hotelier - March 2018 - 15
Today's Hotelier - March 2018 - 16
Today's Hotelier - March 2018 - 17
Today's Hotelier - March 2018 - Government Affairs & Advocacy
Today's Hotelier - March 2018 - 19
Today's Hotelier - March 2018 - The C-Suite
Today's Hotelier - March 2018 - 21
Today's Hotelier - March 2018 - Common Ground
Today's Hotelier - March 2018 - 23
Today's Hotelier - March 2018 - Elevate Yourself to a Higher Role in the Industry
Today's Hotelier - March 2018 - 25
Today's Hotelier - March 2018 - 26
Today's Hotelier - March 2018 - 27
Today's Hotelier - March 2018 - Next-Level Housekeeping via Technology
Today's Hotelier - March 2018 - 29
Today's Hotelier - March 2018 - 30
Today's Hotelier - March 2018 - 31
Today's Hotelier - March 2018 - Mentoring Matters
Today's Hotelier - March 2018 - 33
Today's Hotelier - March 2018 - 34
Today's Hotelier - March 2018 - 35
Today's Hotelier - March 2018 - Small Business
Today's Hotelier - March 2018 - 37
Today's Hotelier - March 2018 - Finance
Today's Hotelier - March 2018 - 39
Today's Hotelier - March 2018 - Marketing
Today's Hotelier - March 2018 - 41
Today's Hotelier - March 2018 - Technology
Today's Hotelier - March 2018 - 43
Today's Hotelier - March 2018 - Compliance & Legal
Today's Hotelier - March 2018 - 45
Today's Hotelier - March 2018 - Leadership
Today's Hotelier - March 2018 - 47
Today's Hotelier - March 2018 - 48
Today's Hotelier - March 2018 - 49
Today's Hotelier - March 2018 - Guest Experience
Today's Hotelier - March 2018 - 51
Today's Hotelier - March 2018 - 52
Today's Hotelier - March 2018 - 53
Today's Hotelier - March 2018 - Aahoa Founding Members
Today's Hotelier - March 2018 - 55
Today's Hotelier - March 2018 - Classifieds
Today's Hotelier - March 2018 - 57
Today's Hotelier - March 2018 - 58
Today's Hotelier - March 2018 - 59
Today's Hotelier - March 2018 - 60
Today's Hotelier - March 2018 - 61
Today's Hotelier - March 2018 - 62
Today's Hotelier - March 2018 - Advertiser Index
Today's Hotelier - March 2018 - 64
Today's Hotelier - March 2018 - Back of the House
Today's Hotelier - March 2018 - 66
Today's Hotelier - March 2018 - cover3
Today's Hotelier - March 2018 - cover4
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