Today's Hotelier - September 2017 - 58

BACK OF THE HOUSE

pest entry points, unmanaged food and
water sources and harborage zones,
or places pests are currently inhabiting. Having your property regularly
inspected allows your pest management
program to consistently adapt to your
hotel's changing needs.

Hotel staff are on the front lines of
"
defense for identifying pest problems and

stopping an introduction from becoming an
infestation. It's important to train them to
report pest sightings as soon as possible.

"

PREVENTION FIRST
The next step in IPM is a defensive strategy, and this is where staff involvement
is especially important. Inside the hotel,
there's often a need for enforcing a
stricter sanitation regimen around food
handling, such as keeping food buffets
covered, cleaning crumbs and spills
immediately or using organic cleaners.
Outside the hotel, there are often issues
related to landscaping. Keeping vegetation trimmed and spraying down parking lots and walkways daily can prevent
some pests. Meanwhile, garbage cans
should always have tight-fitting lids and
be cleaned routinely.
Entry points can be another weakness. We recommend sealing holes and
cracks with weather resistant sealant and installing weather stripping
on windows and doors. If your doors
or windows have screens, make sure
your maintenance team checks them
often for tears. Consider installing an
air curtain at the front doors of your
hotel - with strong air flowing outward,
flying pests like mosquitoes and flies
are less likely to gain entrance to your
building. Consider switching to LED light
bulbs as they may attract fewer pests
than fluorescent lights, and LEDs are
more sustainable.

RODENT PATROL
Hotel staff are on the front lines of
defense for identifying pest problems
and stopping an introduction from
becoming an infestation. It's important
to train them to report pest sightings
as soon as possible. To streamline this
process, have your pest management
provider train your housekeeping and
maintenance staff to identify the signs

of common hotel pests such as rodents,
cockroaches and bed bugs.
Rodents. Rodents are attracted to
the readily available food and water
supply a hotel offers, and they can
be quite sneaky. Rodents can enter
(or chew their way into) buildings
through holes as small as a dime and
rats as small as a quarter. Your staff
should look for gnaw marks on wood,
cinder blocks and walls. Other tell-tale
signs include: grease stains on walls
or other routine travel routes such as
piping or conduit and the presence
of droppings.
Cockroaches. These pests enjoy damp,
warm places with ample food and
water. They're incredibly resilient and
once they've found a safe harborage
place in your hotel, a cockroach problem can worsen quickly. It's important
to seal cracks in kitchens and bathrooms, as these are their favorite
places to inhabit. Train your staff to
look for small black fecal matter left
behind, as well as roaches themselves.
Bed Bugs. The cleanliness of your
hotel means nothing to bed bugs.
Their incredible ability to hitchhike
allows them to attach themselves to
clothing, luggage and other personal
belongings. And in an industry made
of travelers constantly coming and
going, it's clear why bed bugs are such
a common occurrence. Adult bed bugs
are about the size of an apple seed
and are typically reddish brown in
color. Their small size and ability to
hide makes them difficult to detect
during the day, so it's important to
look for the ink-like stains their fecal

58  | SEPTEMBER 2017 | TODAYSHOTELIER.COM

matter leaves behind. The stains may
be located on the bed frame, headboard, mattress, mattress pad or
nearby upholstered furniture. Have
housekeeping monitor these areas, as
well as alarm clocks, bed side tables
and even hanging wall art for signs of
live bugs or their shed skin.

DEVELOP A SOLUTION
If pest activity is found by your PMP
or hotel staff, a plan consisting of the
most effective and least-impactful treatments will be created. Thanks to scientific developments, there are numerous
non-chemical and low-impact pest solutions available. Discuss the importance
of using the least volatile treatments
with the highest success rate in order to
maintain your environmentally responsible plan.
The push to adopt sustainable practices in the hotel industry is present
now and is likely to increase in importance to your guests and employees. Introducing an environmentally
responsible, IPM-focused pest management regimen will help you earn LEED
certification credits while being better
for your long-term green business practices and reputation.
■
Tim Husen is technical
services manager for
Orkin. A board-certified
entomologist specializing
in urban entomology, he
has more than a decade
of experience in the industry. For more
information, email thusen@rollins.com or
visit www.orkincommercial.com.


http://www.orkincommercial.com http://www.TODAYSHOTELIER.COM

Table of Contents for the Digital Edition of Today's Hotelier - September 2017

Our National Parks: Still Beautiful but in Need of Repairs
Sustainability Steadily Becoming Part of Lodging Industry Dna
Energy Efficiency Good for Wallet – and Guests
Aahoa Interview
Technology
There’s More to Led Conversions Than Just Cost Savings
Case Study
Aahoa Interview
Small Business
Housekeeping
Property Taxes
Leadership
Marketing
Finance q&a
Back of the House
Final Thoughts
Letter From the Chairman
Letter From the President & CEO
Aahoa Founding Members
Aahoa @ Industry
Classifieds
Advertiser Index
Today's Hotelier - September 2017 - intro
Today's Hotelier - September 2017 - cover1
Today's Hotelier - September 2017 - cover2
Today's Hotelier - September 2017 - 3
Today's Hotelier - September 2017 - 4
Today's Hotelier - September 2017 - 5
Today's Hotelier - September 2017 - 6
Today's Hotelier - September 2017 - 7
Today's Hotelier - September 2017 - 8
Today's Hotelier - September 2017 - 9
Today's Hotelier - September 2017 - Letter From the Chairman
Today's Hotelier - September 2017 - 11
Today's Hotelier - September 2017 - Letter From the President & CEO
Today's Hotelier - September 2017 - 13
Today's Hotelier - September 2017 - Our National Parks: Still Beautiful but in Need of Repairs
Today's Hotelier - September 2017 - 15
Today's Hotelier - September 2017 - Sustainability Steadily Becoming Part of Lodging Industry Dna
Today's Hotelier - September 2017 - 17
Today's Hotelier - September 2017 - 18
Today's Hotelier - September 2017 - 19
Today's Hotelier - September 2017 - 20
Today's Hotelier - September 2017 - 21
Today's Hotelier - September 2017 - Energy Efficiency Good for Wallet – and Guests
Today's Hotelier - September 2017 - 23
Today's Hotelier - September 2017 - 24
Today's Hotelier - September 2017 - 25
Today's Hotelier - September 2017 - Aahoa Interview
Today's Hotelier - September 2017 - 27
Today's Hotelier - September 2017 - 28
Today's Hotelier - September 2017 - 29
Today's Hotelier - September 2017 - Technology
Today's Hotelier - September 2017 - 31
Today's Hotelier - September 2017 - There’s More to Led Conversions Than Just Cost Savings
Today's Hotelier - September 2017 - 33
Today's Hotelier - September 2017 - 34
Today's Hotelier - September 2017 - 35
Today's Hotelier - September 2017 - Case Study
Today's Hotelier - September 2017 - 37
Today's Hotelier - September 2017 - Aahoa Interview
Today's Hotelier - September 2017 - 39
Today's Hotelier - September 2017 - Small Business
Today's Hotelier - September 2017 - 41
Today's Hotelier - September 2017 - Housekeeping
Today's Hotelier - September 2017 - 43
Today's Hotelier - September 2017 - Property Taxes
Today's Hotelier - September 2017 - 45
Today's Hotelier - September 2017 - Leadership
Today's Hotelier - September 2017 - 47
Today's Hotelier - September 2017 - 48
Today's Hotelier - September 2017 - 49
Today's Hotelier - September 2017 - Marketing
Today's Hotelier - September 2017 - 51
Today's Hotelier - September 2017 - 52
Today's Hotelier - September 2017 - 53
Today's Hotelier - September 2017 - Finance q&a
Today's Hotelier - September 2017 - 55
Today's Hotelier - September 2017 - Back of the House
Today's Hotelier - September 2017 - 57
Today's Hotelier - September 2017 - 58
Today's Hotelier - September 2017 - 59
Today's Hotelier - September 2017 - Aahoa Founding Members
Today's Hotelier - September 2017 - 61
Today's Hotelier - September 2017 - Aahoa @ Industry
Today's Hotelier - September 2017 - 63
Today's Hotelier - September 2017 - 64
Today's Hotelier - September 2017 - Classifieds
Today's Hotelier - September 2017 - 66
Today's Hotelier - September 2017 - 67
Today's Hotelier - September 2017 - 68
Today's Hotelier - September 2017 - 69
Today's Hotelier - September 2017 - 70
Today's Hotelier - September 2017 - 71
Today's Hotelier - September 2017 - 72
Today's Hotelier - September 2017 - 73
Today's Hotelier - September 2017 - 74
Today's Hotelier - September 2017 - Advertiser Index
Today's Hotelier - September 2017 - Final Thoughts
Today's Hotelier - September 2017 - 77
Today's Hotelier - September 2017 - 78
Today's Hotelier - September 2017 - cover3
Today's Hotelier - September 2017 - cover4
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