Today's Hotelier - October 2016 - 6

october 2016 | todayshotelier.com DEPARTMENTS PHOTO: MIKE PEEL (WWW.MIKEPEEL.NET). Contents IN THIS ISSUE 8 LETTER FROM THE CHAIRMAN 10 LETTER FROM THE PRESIDENT & CEO 14 12 Get to know Ishwar Naran 62 NEWS BYTES AAHOA SPOTLIGHT AAHOA EVENTS 24 64 GOVERNMENT AFFAIRS AAHOA FOUNDING MEMBERS An election for the ages 66 36 AAHOA VENDOR PARTNERS DEVELOPMENT & RENOVATION 77 Finding opportunity in the old 50 FINANCE Q&A Leaving money on the table? 58 GUEST EXPERIENCE 5 areas of focus OCTOBER 2016 today's 2016 election coverage 86 36 ADVERTISER INDEX CONNECT FINDING OPPORTUNITY IN THE OLD Benefits, considerations and practical advice on how to breathe new life into an old structure. by STEPHEN SIEGEL October 2016 | todayshotelier.com THE OFFICIAL PUBLICATION OF THE ASIAN AMERICAN HOTEL OWNERS ASSOCIATION An election for the ages CLASSIFIEDS Best Western's BEST WESTERN'S NEW FRONTIER new frontier We have an exclusive interview with Best Western CEO David Kong on the company's introduction of a new business model FINDING THE RIGHT TOOLS TO SOLVE ANY PROBLEM TODAY'S HOTELIER Living legends WISDOM FROM INDUSTRY TRAILBLAZERS AAHOA'S OFFICIAL PUBLICATION Hotels vs. Airbnb The uneven playing field ❱ Editorial inquiries: Heather Williams, hwilliams@naylor.com Advertising inquiries: John O'Neil, joneil@naylor.com Today's Hotelier is the official monthly publication of AAHOA 1100 Abernathy Road, Suite 100, Atlanta, GA 30328 P: (404) 816‑5759 info@aahoa.com www.aahoa.com AAHOA STAFF CONTRIBUTORS Lee Smitherman Graphic Designer Brandon VerVelde Director of State & Local Government Affairs Kate Viana Communications Manager 6 | OCTOBER 2016 | TODAYSHOTELIER.COM Today's Hotelier is published by 5950 NW First Place Gainesville, FL 32607 P: (800) 369‑6220 www.naylor.com todayshotelier@naylor.com ❱ ❱ ❱ ❱ EMAIL todayshotelier@naylor.com FACEBOOK facebook.com/AAHOAoffice2 TWITTER @TodaysHotelier YOUTUBE youtube.com/AAHOAoffice NAYLOR STAFF CONTRIBUTORS Nancy Taylor Senior Marketing Specialist Dave Evans Publisher Daniel Membrillo Sales Manager Heather Williams Managing Editor John O'Neil Advertising Director Sunny Goel Design/Layout Chris Zabel Advertising Associate Opinions expressed are those of the contributors and do not necessarily reflect the policy of AAHOA or Today's Hotelier magazine. Publication of an article of advertisement does not imply approval or endorsement by AAHOA. ©2016 AAHOA, all rights reserved. The contents of this publication may not be reproduced in whole or in part without the prior written consent of the publisher. Today's Hotelier (ISSN 24174062), volume 16, issue 10, is published monthly by Naylor Association Solutions, for AAHOA, 1100 Abernathy Road, Suite 100, Atlanta, GA 30328. Periodicals postage paid at Gainesville, Florida, and at additional mailing offices. Postmaster: Send address changes to Today's Hotelier, 5950 NW 1st Place, Gainesville, FL 32607. PUBLISHED SEPTEMBER 2016/AAHOM1016/3530 http://www.todayshotelier.com http://WWW.MIKEPEEL.NET http://www.facebook.com/AAHOAoffice2 http://www.todayshotelier.com http://www.youtube.com/AAHOAoffice http://www.aahoa.com http://www.naylor.com http://www.TODAYSHOTELIER.COM

Table of Contents for the Digital Edition of Today's Hotelier - October 2016