Seaports Magazine - Fall 2016 - 52

The new cruise terminal project at Port Montreal is intended to mark the historic events of 2017: the 375th anniversary of Montreal and the 150th anniversary of Confederation. Port of New Orleans recently added 150 chairs, more embarkation counters, additional X-ray and screening machines, stateof-the-art electronic wayfinding stations and tripled the size of the Captain's Lounge at the Erato Street Terminal to keep passengers comfortable and happy while they waiting to board their ship. Go With the Flow The key to efficiency is maintaining a steady pace. "We want to see a steady flow of embarking passengers," says Spina. "You don't want mad rushes because it creates lines at security and check-in." While serving as director of cruise operations for the New York City Economic Corporation, which runs the city's ports, Spina recalls working on a major renovation aimed at relieving bottlenecks at the Manhattan Terminal - "probably the least ideal place to load 5,000 people on and off," he says. "We changed the entire roadway flow." Prior to the renovation, incoming passengers drove up to the terminal, dropped off their luggage, drove to the parking lot, parked their car and then finally walked into the terminal - waiting in lines every step of the way. All this time, "they were supposed to be on the ship enjoying their first margarita," says Spina. By the time they got on board, he quips, "they were drinking just to take the edge off." The solution was simple, if not cheap or easy. No construction in New York City is. They redirected the passenger car vehicle flow to the parking lot at the top of the terminal with a ramp going up to it, so passengers would park first and then make their way to 52 AAPA SEAPORTS MAGAZINE the terminal. "Redirecting the flow of traffic really eased the congestion and saved time," says Spina. Embracing New Technology Port authorities and cruise ships companies both are embracing new technologies in order to increase productivity. Automated parking systems are the new standard. Utilizing express-pass-type transponders, the systems allow incoming cars and buses to enter the terminal without stopping. As for streamlining check-in, "One of the biggest advancements is online checkin," says Candib, which allows passengers to print their boarding passes and luggage tags at home. Or they might download their boarding pass to their smartphone. In another new program pioneered by the airlines, cruise lines are offering early boarding. Carnival's "Faster to Fun" program is an example. Some terminals, like Royal Caribbean's at PortMiami, intend to offer digital luggage tracking to allow passengers to follow the location of their bags on their smartphones. On the infrastructure level, an increasing number of ports are offering shoreside power, which allows ships to turn off their diesel engines and take their electricity from the port's grid, saving fuel and curtailing emissions while in port. Another valuable amenity ports can provide is sewage disposal. "The management of gray and blackwater for cruise ships is a problem," according to Yves Gilson, director of marketing and cruises for the Montréal Port Authority. "You can't unload while you are at sea - there are rules you have to respect - and once you are in a port you have to pay a lot of money to get a company that will get your gray and blackwater treated. That is the reason our new cruise terminal will offer the possibility of discharging the gray and blackwater to a collector." New technology such as ultra-sophisticated global positioning systems on board ships has made sailing to port possible under conditions that would have kept them locked at sea not long ago. "We've seen conditions where the river is completely closed to marine traffic, where the fog is thicker than pea soup," says Allee - "and then here comes a cruise ship into port." Dawn of the Mega-Ship Another new trend testing the capacity of cruise ports is the ever-increasing size of the ships being launched today. Every seven days, for example, in its 12-hour turnaround day, the Oasis of the Seas, one of Royal Caribbean's mega-ships, offloads some 6,000 passengers and up to 12,000 pieces of luggage and then receives another 6,000. The ship is 237 feet high and its beam is about 220 feet. As of this Royal Caribbean's Freedom of the Seas docks at Port Canaveral.

Table of Contents for the Digital Edition of Seaports Magazine - Fall 2016

AAPA Headquarters
From the President’s Desk
Seaports Congestion and Cargo Movements
The Future of Automation
Port Cooperation: In the Name of Productivity
Strategy at Seaports Is Key to Handling Capacity Challenges
Thinking Outside the Box: Productivity at Non-Container Ports
Latin America’s Proactive Approach
Cruise Port Productivity — Upgrading Infrastructure for a Growing Industry
Modernizing America’s Ports for the Next Generation
Thank You, Helen Delich Bentley
Working Together for Seamless Experiences
Optimizing Systems for Profitability
New Orleans Marketplace
Index of Advertisers
Seaports Magazine - Fall 2016 - bellyband1
Seaports Magazine - Fall 2016 - bellyband2
Seaports Magazine - Fall 2016 - cover1
Seaports Magazine - Fall 2016 - cover2
Seaports Magazine - Fall 2016 - 3
Seaports Magazine - Fall 2016 - 4
Seaports Magazine - Fall 2016 - 5
Seaports Magazine - Fall 2016 - AAPA Headquarters
Seaports Magazine - Fall 2016 - 7
Seaports Magazine - Fall 2016 - From the President’s Desk
Seaports Magazine - Fall 2016 - 9
Seaports Magazine - Fall 2016 - Seaports Congestion and Cargo Movements
Seaports Magazine - Fall 2016 - 11
Seaports Magazine - Fall 2016 - 12
Seaports Magazine - Fall 2016 - 13
Seaports Magazine - Fall 2016 - 14
Seaports Magazine - Fall 2016 - 15
Seaports Magazine - Fall 2016 - The Future of Automation
Seaports Magazine - Fall 2016 - 17
Seaports Magazine - Fall 2016 - 18
Seaports Magazine - Fall 2016 - 19
Seaports Magazine - Fall 2016 - 20
Seaports Magazine - Fall 2016 - 21
Seaports Magazine - Fall 2016 - 22
Seaports Magazine - Fall 2016 - 23
Seaports Magazine - Fall 2016 - Port Cooperation: In the Name of Productivity
Seaports Magazine - Fall 2016 - 25
Seaports Magazine - Fall 2016 - 26
Seaports Magazine - Fall 2016 - 27
Seaports Magazine - Fall 2016 - 28
Seaports Magazine - Fall 2016 - 29
Seaports Magazine - Fall 2016 - 30
Seaports Magazine - Fall 2016 - 31
Seaports Magazine - Fall 2016 - 32
Seaports Magazine - Fall 2016 - 33
Seaports Magazine - Fall 2016 - Strategy at Seaports Is Key to Handling Capacity Challenges
Seaports Magazine - Fall 2016 - 35
Seaports Magazine - Fall 2016 - 36
Seaports Magazine - Fall 2016 - 37
Seaports Magazine - Fall 2016 - Thinking Outside the Box: Productivity at Non-Container Ports
Seaports Magazine - Fall 2016 - 39
Seaports Magazine - Fall 2016 - 40
Seaports Magazine - Fall 2016 - 41
Seaports Magazine - Fall 2016 - 42
Seaports Magazine - Fall 2016 - 43
Seaports Magazine - Fall 2016 - Latin America’s Proactive Approach
Seaports Magazine - Fall 2016 - 45
Seaports Magazine - Fall 2016 - 46
Seaports Magazine - Fall 2016 - 47
Seaports Magazine - Fall 2016 - 48
Seaports Magazine - Fall 2016 - 49
Seaports Magazine - Fall 2016 - Cruise Port Productivity — Upgrading Infrastructure for a Growing Industry
Seaports Magazine - Fall 2016 - 51
Seaports Magazine - Fall 2016 - 52
Seaports Magazine - Fall 2016 - 53
Seaports Magazine - Fall 2016 - 54
Seaports Magazine - Fall 2016 - 55
Seaports Magazine - Fall 2016 - Modernizing America’s Ports for the Next Generation
Seaports Magazine - Fall 2016 - 57
Seaports Magazine - Fall 2016 - Thank You, Helen Delich Bentley
Seaports Magazine - Fall 2016 - 59
Seaports Magazine - Fall 2016 - Working Together for Seamless Experiences
Seaports Magazine - Fall 2016 - 61
Seaports Magazine - Fall 2016 - Optimizing Systems for Profitability
Seaports Magazine - Fall 2016 - New Orleans Marketplace
Seaports Magazine - Fall 2016 - 64
Seaports Magazine - Fall 2016 - 65
Seaports Magazine - Fall 2016 - Index of Advertisers
Seaports Magazine - Fall 2016 - cover3
Seaports Magazine - Fall 2016 - cover4
Seaports Magazine - Fall 2016 - divider1
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