Centerlines - June 2013 - (Page 35)

NEW MEMBERS Welcome, New Members ACI-NA welcomes our newest airports, World Business Partners and Associate Members. Our member airports range from small, commercial service airports to the largest in the world. The World Business Partners and Associate Members represent a wide variety of private industry businesses, which provide products, equipment and services to airports and the aviation industry. AIRPORT MEMBERSHIP Cranbrook Airport Services Ltd. Tristen Chernove, Managing Director 1-9370 Airport Access Road Cranbrook, BC V1C 7E4 Canada P: (250) 426-7913 F: (250) 426-8835 E: chernove@cranbrook.ca www.flycanadianrockies.com The Delaware River and Bay Authority Stephen Williams, Director of Airports Delaware Memorial Bridge Plaza New Castle, DE 19720 P: (302) 326-1237 E: Stephen.Williams@drba.net www.drba.net East Texas Regional Airport Roy Miller, Airport Director 269 Terminal Circle Longview, TX 75603 P: (903) 643-3031 F: (903) 643-7371 E: Roy.Miller@co.gregg.TX.us www.FLYGGG.com Muskegon County Airport Marty Piette, Airport Manager 99 Sinclair Drive Muskegon, MI 49441 P: (231) 798-4596 E: piettema@co.muskegon.mi.us www.muskegonairport.com Santa Maria Airport Chris Hastert, General Manager 3217 Terminal Drive Santa Maria, CA 93455 P: (805) 922-1726 F: (805) 922-0677 E: CHastert@santamariaairport.com www.santamariaairport.com Stephenville Airport Corporation Brenda Martin, CEO & Airport Manager 13 Tennessee Drive Stephenville, NF A2N 2Y3 Canada P: (709) 643-8444 F: (709) 643-1293 E: Brenda.Martin@cyjt.com www.cyjt.com WORLD BUSINESS PARTNERS/ ASSOCIATE MEMBERS Airport Safety Management Consultants, LLC Sole Proprietor Manuel Ayres, Founding Principal 1800 N. Bayshore Drive, Apt. 2315 Miami, FL 33132 P: (305) 373-3669 E: MAyres@asmcons.com www.asmcons.com ASM Consultants can help airports and civil aviation authorities in many areas related to airport safety, including implementation of safety management systems, development of risk-based analyses and assessments, aeronautical studies and modification of standards. Atkinson, Andelson, Loya, Ruud & Romo Small Business Michael Baker, Partner 20 Pacifica, Suite 400 Irvine, CA 92618 E: mbaker@aalrr.com Aviation Alliance, Inc. Small Business Shirley Roberts, CEO/President PO Box 799 Colleyville, TX 76034 P: (817) 498-0388 F: (817) 281-1867 E: shirley@aviationallianceinc.com www.aviationallianceinc.com Aviation Alliance was founded in 1980, and since 1990, has focused on airport consulting services for all sizes and categories of airports. The company specializes in airfield electrical and navigational aids installation designs that emphasize ease of maintenance, safety, system durability, and sustainability. Additional work areas are specialty planning, power system studies, civil design, and expert witness services. Aviation Innovation, LLC Sole Proprietor Rose Agnew, Principal 1157 Amble Drive Saint Paul, MN 55112 P: (314) 604-6677 E: Rose@aviationinnovation.com www.aviationinnovation.com Established in 2004, Aviation Innovation has based its foundation on extensive, detailed knowledge and experience in the air transportation industry. The principal of Aviation Innovation has a wide range of experience ranging from new business development, e-business and strategic positioning. The firm provides customized business development and process consulting services to the aviation industry. Services include: new business development and strategic positioning; needs assessment and requirements; aviation alignment through creative collaboration; and aviation innovation productivity. BIMShift Sole Proprietor Justin Clark, CEO PO Box 271647 Littleton, CO 80127 P: (303) 748-3735 E: Justin@BIMShift.com www.bimshift.com BIMShift aims to provide the ultimate full service, value added BIM/IPD/VDC model management and consulting experience at an affordable price that works within your project budget. Clear Gold Effie Epstein, Director, Business Development and Strategy 595 Madison Ave., 39th Floor New York, NY 10022 P: (212) 223-5201 E: Effie@clearme.com www.clearme.com Clear sets up kiosks at airport security checkpoints allowing passengers to identify themselves using fingerprints or iris image rather than a manual check of a driver’s license. Clear increases throughput and maximizes queuing efficiency, significantly enhances the traveler experience, and generates millions in non-aeronautical revenue at zero cost to airports. Elite Parking Services of America, Inc. Small Business Dane Grey, President 76 South Laura Street, Suite 202 Jacksonville, FL 32202 P: (904) 297-4437 F: (904) 352-1831 E: DGrey@eliteparkingofamerica.com www.EliteParkingofAmerica.com Full service parking management firm specializing in public private partnership opportunities with airports. Environmental Resource Solutions, Inc. Small Business Kimberly Allerton, President 8711 Perimeter Park Blvd., Suite 1 Jacksonville, FL 32216 P: (904) 285-1397 F: (904) 285-1929 E: KAllerton@ersenvironmental.com www.ersenvironmental.com Environmental Resource Solutions is a certified disadvantaged business enterprise in both Georgia and Florida, and a minority business enterprise. ERS specializes in aviation wildlife hazard management; ecological assessment; jurisdictional wetland delineation; vegetative community mapping; threatened and endangered species evaluations; NEPA documentation; mitigation planning and design; and mitigation banking. OTG Management Platinum Jaimini Erskine, Director, Business Development 352 Park Ave. South, 10th Floor New York, NY 10010 P: (212) 776-1478 E: Jaimini.Erskine@otgmanagement.com www.otgmanagement.com OTG Management is an award-winning airport food and beverage operator with more than 175 restaurants and retail boutiques in 10 airports, including Minneapolis-St. Paul, John F. Kennedy, LaGuardia, Toronto Pearson, Boston Logan, Tucson, Washington National, Orlando Chicago O’Hare and Philadelphia. Since its entry into airports in 1996, OTG has been recognized throughout the industry for its exceptional customer focus and groundbreaking innovation; growing to become the second largest privately held airport food operator in the United States in just over a decade. www.aci-na.org | CENTERLINES 35 http://www.aviationinnovation.com http://www.EliteParkingofAmerica.com http://www.flycanadianrockies.com http://www.asmcons.com http://www.drba.net http://www.ersenvironmental.com http://www.FLYGGG.com http://www.bimshift.com http://www.muskegonairport.com http://www.aviationallianceinc.com http://www.santamariaairport.com http://www.otgmanagement.com http://www.clearme.com http://www.cyjt.com http://www.aci-na.org

Table of Contents for the Digital Edition of Centerlines - June 2013

President's Message
Canadian Airports
Associates' Corner
Policy Corner
The Control Tower
On the Hill and on the Stump
Cover Story: Privatization
Customer Service: Partners in a Better Passenger Experience
Marketing Perfecting-And Protecting-Your Brand
Now Underway
Grand Openings
New Members
Index of Advertisers/Advertiser.com
Box Scores

Centerlines - June 2013

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