Quality Progress - January 2014 - (Page 6)
The good ol' days
Good quotes are always food for the
As I was reading the Keeping Current article
mind and soul. It simply reminds us that
"No Bachelor's Degree Required" (Septem-
we are here for something good, and we
ber 2013, pp. 12-13), what immediately
must do it good, with quality and value.
came to mind is that back in the "good
Buds M. Fernando
ol' days," we had tradesman and master
journeymen who possessed the lion's share
of the science, technology, engineering
Give credit where it's due
and math skills without having a university
I couldn't agree more with the servant
degree. These master journeymen also took
leadership concepts presented in "At
on apprentices whom they tutored and
Your Service" (November 2013, pp. 38-
to whom they passed on their knowledge
43). I try to practice it when challenged
and experience. But many big corporations
with leading a group in problem solving.
decided to do away with these master jour-
It is my goal to make all participants
neymen positions to save money. That's why
open minded to all ideas and to make
you now have degree-holding graduates in
those contributors feel like their ideas
the ﬁeld who do not know which end of a
are worth considering. The one thing I
screwdriver to hold.
ﬁnd most important is at the conclusion
of the problem-solving project, recognize
everyone involved (to them and bosses)
for their contributions. A sure way to
kill future team input is to take credit-
In response to "Words to Work By" (Novem-
alone-for the team's success. Don't for
ber 2013, pp. 18-25):
once think the team's members aren't
Love the quotes. I would also add: "Qual-
aware of it.
ity without data is just cheerleading," to
which I usually comment that I am not a
Huntingdon Valley, PA
cheerleader. Not that cheerleading cannot
get results. I had an instructor who said, "If
you want to improve quality and yields in a
@lupaulise: New on ASQ TV: Why ISO
steel mill, paint a red band on a visible struc-
9001, one of the world's best known
ture, such as a smoke stack. Everyone will
standards, is being revised. Plus, a
be on their best behavior, assuming they are
guide to auditing. http://videos.asq.
being watched and a temporary improve-
ment will happen."
@jstepnio: Excited to see the De-
This, of course, is not sustainable.
cember issue of Quality Progress
Real and continual improvement requires
arrive today! Don't miss my Quality in
understanding how to make changes that
1st Person article! :) pic.twitter.com/
eliminate negative variation and waste.
Carol Stream, IL
The latest ASQ episode focuses on
careers in quality. In the episode, get
career development tips, learn how to
get the most out of mentoring and find
out where the quality jobs are.
Also, watch upcoming episodes on
(available Jan. 7) and
global supply chains
asq.org to access the
full video library.
QP * www.qualityprogress.com
@knowwareman: World Quality Month
went by so fast! #WQM13 #qimacros.
Find the latest news, quips and targeted
content from QP staff.
Executive Editor & Associate
Publisher Seiche Sanders:
Associate Editor Mark Edmund:
Assistant Editor Amanda Hankel:
Contributing Editor Megan Schmidt:
Table of Contents for the Digital Edition of Quality Progress - January 2014
Mr. Pareto Head
Breaking Down Barriers
Follow the Fundamentals
Back in Service
Quality in the First Person
One Good Idea
Quality Progress - January 2014