Quality Progress - February 2014 - 60

QPREVIEWS Group Dynamics and Organizational Culture authors-is supported by strong cultures ity and availability and data collection and and the culture's effectiveness may relate use. Several appendixes near the end cover Athena Xenikou and Adrian Furnham, to outcomes and results. Goal attainment, the BoK, ASQ's code of ethics and statisti- Palgrave MacMillian, 2013, 232 pp., $45 decision making based on defined goals, cal tables. (book). and assessment in process is reflected as Each section of the book starts with Presented as an dynamics of a complex group or organiza- the related BoK section and most chapters introductory textbook tion is explored. of the book include a number of solved for use in an academic This book is not recommended as a problems that enhance the reader's under- course, this book of- basic reference to be added to the library standing of the covered topics. In addition, fers a well-organized of a professional in the field of quality. As a CD-ROM is enclosed that offers problems overview of issues, a textbook, this book may offer leader- to solve based on the material from each theories and practices ship insights related to extending quality chapter. There is also a simulated exam for those in leader- programs within groups. Ideas presented in that approximates to half the size of the ship and management this book can be applied to the broad fields actual ASQ Certified Reliability Engineer of quality. exam and has problems that are based on positions. Though not specific to quality, the ideas presented seem applicable to achiev- Jerry Brong ing quality results at the management and Ellensburg, WA executive levels. Topics covered include the information contained in the BoK. I strongly recommend this book for individuals who are planning to take the exam with conflicts, group creativity, facilitation, The Certified Reliability Engineer Handbook of change and influencing an organizations Donald Benbow and Hugh Broome, ASQ culture. Quality Press, 2013, 360 pp., $89 member, performance and decision making, dealing The first page of each chapter has a and those who are involved in the reliability engineering discipline. Herzl Marouni Houston $129 list (second edition, book and CD- the conclusion of each chapter, there are I found this book to Nursing Leadership For Patient-Centered Care questions readers can reflect on or discuss be among a limited Harriet Forman, Springer Publishing Com- in a group setting. The book is organized number of the pub- pany, 2011, 287 pp., $59 (book). on the assumption that readers will use lished books covering Forman has practiced the full book. If used in courses related to reliability engineering nursing for more than management and leadership specific to that not only can help 30 years, and possess- quality initiatives, the questions and other individuals prepare for es intimate knowledge resources offered in each chapter may be the ASQ Certified Reli- of the pros and cons of focused on quality. ability Engineer exam the profession. She ad- reference outline and a list of objectives. At Though quality specifics are not explored, ideas are applicable to the psychology of an organization where quality is an ROM). but also provide a valuable resource during dresses the quality-or and after the exam. the lack of thereof-in This book is structured in accordance hospitals and the issue or goal. For example, chapter seven with the exam and body of knowledge nursing profession as an insider, without as- explores performance of an organization (BoK). The book covers the following topics: signing blame. This book addresses the need and the influences an organization's culture reliability management, probability and for improvement in the quality of nursing have on attainment of goals and outcomes. statistics for reliability, reliability in design management and patient care. Organizational effectiveness and out- and development, reliability modeling and comes of activities-as referenced by the predictions, reliability testing, maintainabil- 60 QP * www.qualityprogress.com The author emphasizes patient-centered care throughout the book, and provides http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - February 2014

Up Front
LogOn
Expert Answers
Keeping Current
Mr. Pareto Head
Learning From Experience
Choose Wisely
A Pathway for Patients
Hoist Help
3.4 per Million
Quality in the First Person
Measure for Measure
Career Corner
Statistics Roundtable
Standards Outlook
SPECIAL SECTION: Six Sigma Resource Guide
QP Toolbox
QP Reviews
Back to Basics

Quality Progress - February 2014

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