Quality Progress - February 2016 - cover1

QUALITY PROGRESS | FEBRUARY 2016 P Putting Best Practices to Work www.qualityprogress.com | February 2016 Chipotle's Supply Chain Crisis QUALITY PROGRESS LEAN AND SIX SIGMA UNITED FRONT How lean and Six Sigma can work together Plus: VOLUME 49/NUMBER 2 Call center case study: Seconds mean millions p. 24 Hospital delivers lean improvements p. 30 p. 10  http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - February 2016

Up Front
LogOn
Expert Answers
Keeping Current
Mr. Pareto Head
New Heights
Every Second Counts
Lean Delivery
Under Advisement
Role Call
3.4 per Million
Quality in the First Person
Career Corner
Statistics Roundtable
Standards Outlook
SPECIAL SECTION ASQ’S SIX SIGMA RESOURCE GUIDE
QP Toolbox
QP Reviews
One Good Idea
Back to Basics
Quality Progress - February 2016 - cover1
Quality Progress - February 2016 - cover2
Quality Progress - February 2016 - 1
Quality Progress - February 2016 - 2
Quality Progress - February 2016 - 3
Quality Progress - February 2016 - 4
Quality Progress - February 2016 - Up Front
Quality Progress - February 2016 - LogOn
Quality Progress - February 2016 - 7
Quality Progress - February 2016 - Expert Answers
Quality Progress - February 2016 - 9
Quality Progress - February 2016 - Keeping Current
Quality Progress - February 2016 - 11
Quality Progress - February 2016 - Mr. Pareto Head
Quality Progress - February 2016 - 13
Quality Progress - February 2016 - 14
Quality Progress - February 2016 - 15
Quality Progress - February 2016 - New Heights
Quality Progress - February 2016 - 17
Quality Progress - February 2016 - 18
Quality Progress - February 2016 - 19
Quality Progress - February 2016 - 20
Quality Progress - February 2016 - 21
Quality Progress - February 2016 - 22
Quality Progress - February 2016 - 23
Quality Progress - February 2016 - Every Second Counts
Quality Progress - February 2016 - 25
Quality Progress - February 2016 - 26
Quality Progress - February 2016 - 27
Quality Progress - February 2016 - 28
Quality Progress - February 2016 - 29
Quality Progress - February 2016 - Lean Delivery
Quality Progress - February 2016 - 31
Quality Progress - February 2016 - 32
Quality Progress - February 2016 - 33
Quality Progress - February 2016 - 34
Quality Progress - February 2016 - 35
Quality Progress - February 2016 - Under Advisement
Quality Progress - February 2016 - 37
Quality Progress - February 2016 - 38
Quality Progress - February 2016 - 39
Quality Progress - February 2016 - 40
Quality Progress - February 2016 - 41
Quality Progress - February 2016 - 42
Quality Progress - February 2016 - 43
Quality Progress - February 2016 - Role Call
Quality Progress - February 2016 - 45
Quality Progress - February 2016 - 46
Quality Progress - February 2016 - 47
Quality Progress - February 2016 - 48
Quality Progress - February 2016 - 49
Quality Progress - February 2016 - 50
Quality Progress - February 2016 - 3.4 per Million
Quality Progress - February 2016 - 52
Quality Progress - February 2016 - 53
Quality Progress - February 2016 - 54
Quality Progress - February 2016 - 55
Quality Progress - February 2016 - Quality in the First Person
Quality Progress - February 2016 - 57
Quality Progress - February 2016 - Career Corner
Quality Progress - February 2016 - 59
Quality Progress - February 2016 - Statistics Roundtable
Quality Progress - February 2016 - 61
Quality Progress - February 2016 - Standards Outlook
Quality Progress - February 2016 - 63
Quality Progress - February 2016 - SPECIAL SECTION ASQ’S SIX SIGMA RESOURCE GUIDE
Quality Progress - February 2016 - 65
Quality Progress - February 2016 - QP Toolbox
Quality Progress - February 2016 - 67
Quality Progress - February 2016 - QP Reviews
Quality Progress - February 2016 - 69
Quality Progress - February 2016 - 70
Quality Progress - February 2016 - One Good Idea
Quality Progress - February 2016 - Back to Basics
Quality Progress - February 2016 - cover3
Quality Progress - February 2016 - cover4
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