Quality Progress - February 2018 - 11

GETTING TO KNOW...
everyone in the system with a view of a product's records, so
that they can see every transaction of a food product-from
start to finish or from farm to grocery store shelf.11
For instance, a food retailer would know who its suppliers
were working with. Additionally, since transactions are not
stored in any single location, it is almost impossible to hack
the information.12
Blockchain technology then gives food companies the
ability to simplify their supply chains with automatic tracking
of important information, such as temperature and quality of
goods, shipment and delivery dates, and safety certifications
of facilities.13
So much of the power and possibilities of blockchain
technology in the food industry comes down to food safety
monitoring and product traceability.
Blockchain could be used to keep tabs on every single
thing that happens to individual or groups of food products.
That could make it easier to find out where a shipment of a
particular product has been or at what point in the supply
chain it was contaminated. Such information could potentially prevent major outbreaks of foodborne illnesses.14
Blockchain technology also can make a difference for
consumers. By reading a simple QR code with a smartphone,
data-such as an animal's date of birth, use of antibiotics,
vaccinations, and location where the livestock was harvested-can easily be conveyed to the consumer.15

Obstacles to adoption

There are several factors that may hamper the adoption
and the effective use of blockchain technology in the food
industry:
Awareness: While many in the food industry acknowledge
blockchain technology as a top priority, there are industry
leaders who aren't familiar enough with the basics, which
could slow decision-making and the adoption of the technology. According to a Deloitte survey, 40% of senior executives
of large companies know little to nothing about blockchain.16
Too many choices: The array of competing blockchain
platforms and various capabilities can seem overwhelming
to organizations that have little knowledge of the technology in the first place. The federal government, too, has not
introduced legislation that promotes the use of blockchain
in the food industry-leaving it up to the states to provide
guidance.17

continued on page 12 

Mike Crossen
current position

Lean enterprise manager,
Rockwell Automation,
Cleveland.

education

Bachelor of sciences degree
in electronic technology from
Cleveland State University.

What was your
introduction to
quality?

What's the best
career advice
you've received?

I used to repair products returned from
customers. These
failures affected me.
I met some quality
engineers on occasion
who were helping
with these issues,
and I really gravitated
toward that type of
work. Eventually,
reading W. Edwards
Deming's books
fueled my passion for
quality to its current
level.

In large organizations
that have been doing
things a certain way
for a long time, you
must be patient. Culture does not change
overnight. I still get
anxious sometimes,
but nowhere near
what I used to early in
my career.

Is there a teacher
who influenced
you more than
others? Why?
My fifth-grade
teacher, Sister
Kathleen Francis. She
was a young, hip nun
who was really nice,
but most importantly,
she sang and played
guitar during class.

Are you active in
ASQ?
I belong to the Akron
and Cleveland sections
and attend several
meetings each year.
I've also presented at
many section meetings
in Ohio and Pennsylvania. I created the "Mr.
Pareto Head" comic
strip for QP. The strip
has been published
every month for nearly
18 years.

The mind behind
QP's Mr. Pareto Head
comic strip

Any previous
jobs you consider
noteworthy?
I've had two stints
at Rockwell Automation. Initially, I
worked there for 27
years, but had an
opportunity to join
the Cleveland Clinic
and help with its lean
Six Sigma efforts.
After several years in
this medical setting, I
returned to Rockwell
and was able to bring
experience from my
years outside of manufacturing. Today,
I thoroughly enjoy
my work at Rockwell
Automation in various
lean Six Sigma roles-
mostly engineering
and manufacturing.

Any recent honors
or awards?
Received Lean Six
Sigma Black Belt
and Lean Silver
certification through
Rockwell Automation.

Personal
Married to Ann for
26 years. Daughter,
Michelle, and four
grandchildren.

What noteworthy activities or
achievements
outside of ASQ do
you participate in?
I belong to Cleveland's
AME (Association for
Manufacturing Excellence) Lean Consortia,
a group of businesses
in Northeast Ohio taking the lean journey.

What was the last
movie you saw?
"Mr. Dynamite: The
Rise of James Brown."

What are your
favorite ways to
relax?
I love to walk outdoors. I also enjoy
playing guitar on my
own and with friends.
I write songs and play
all types of music,
including bluegrass,
rock and Americana.

Quality quote
(with help from
Mr. Pareto Head):
"When in doubt-ship
it. What customers
don't know won't hurt
them."

qualityprogress.com ❘ February 2018

QP 11


http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - February 2018

Seen and Heard
Expert Answers
Progress Report
Mr. Pareto Head
Career Coach
Office Efficiency
The Crown Jewels of Design
Open Lines
Less Is More
ASQ 2018 Six Sigma Resource Guide
Standard Issues
Six Sigma Solutions
Statistics Spotlight
Marketplace
Footnotes
Try This Today
Quality Progress - February 2018 - intro
Quality Progress - February 2018 - cover1
Quality Progress - February 2018 - cover2
Quality Progress - February 2018 - 1
Quality Progress - February 2018 - 2
Quality Progress - February 2018 - 3
Quality Progress - February 2018 - 4
Quality Progress - February 2018 - 5
Quality Progress - February 2018 - Seen and Heard
Quality Progress - February 2018 - 7
Quality Progress - February 2018 - Expert Answers
Quality Progress - February 2018 - 9
Quality Progress - February 2018 - Progress Report
Quality Progress - February 2018 - 11
Quality Progress - February 2018 - Mr. Pareto Head
Quality Progress - February 2018 - 13
Quality Progress - February 2018 - Career Coach
Quality Progress - February 2018 - 15
Quality Progress - February 2018 - Office Efficiency
Quality Progress - February 2018 - 17
Quality Progress - February 2018 - 18
Quality Progress - February 2018 - 19
Quality Progress - February 2018 - 20
Quality Progress - February 2018 - 21
Quality Progress - February 2018 - The Crown Jewels of Design
Quality Progress - February 2018 - 23
Quality Progress - February 2018 - 24
Quality Progress - February 2018 - 25
Quality Progress - February 2018 - 26
Quality Progress - February 2018 - 27
Quality Progress - February 2018 - 28
Quality Progress - February 2018 - 29
Quality Progress - February 2018 - Open Lines
Quality Progress - February 2018 - 31
Quality Progress - February 2018 - 32
Quality Progress - February 2018 - 33
Quality Progress - February 2018 - 34
Quality Progress - February 2018 - 35
Quality Progress - February 2018 - 36
Quality Progress - February 2018 - 37
Quality Progress - February 2018 - Less Is More
Quality Progress - February 2018 - 39
Quality Progress - February 2018 - 40
Quality Progress - February 2018 - 41
Quality Progress - February 2018 - 42
Quality Progress - February 2018 - 43
Quality Progress - February 2018 - ASQ 2018 Six Sigma Resource Guide
Quality Progress - February 2018 - 45
Quality Progress - February 2018 - Standard Issues
Quality Progress - February 2018 - 47
Quality Progress - February 2018 - 48
Quality Progress - February 2018 - 49
Quality Progress - February 2018 - Six Sigma Solutions
Quality Progress - February 2018 - 51
Quality Progress - February 2018 - 52
Quality Progress - February 2018 - Statistics Spotlight
Quality Progress - February 2018 - 54
Quality Progress - February 2018 - 55
Quality Progress - February 2018 - 56
Quality Progress - February 2018 - 57
Quality Progress - February 2018 - Marketplace
Quality Progress - February 2018 - 59
Quality Progress - February 2018 - Footnotes
Quality Progress - February 2018 - 61
Quality Progress - February 2018 - 62
Quality Progress - February 2018 - 63
Quality Progress - February 2018 - Try This Today
Quality Progress - February 2018 - cover3
Quality Progress - February 2018 - cover4
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