Quality Progress - February 2018 - 60

The Magic of ISO 9001:
How to Make It Fully
Materialize
JOHN F. GRAHAM ❚ ASQ QUALITY PRESS ❚ 2017 ❚ 56 PP. ❚ $14
MEMBER ❚ $24 LIST (BOOK)

Too many organizations still
implement an ISO 9001 quality
management system (QMS)
without the support or involvement of top management. This
well-known fact explains why organizations cannot fully benefit
from the QMS implementation. The key features of The Magic of ISO
9001 are the concepts that go beyond basic implementation steps.

The standard tells you what to implement, but this book
focuses more on how and why. The book flows according to
three sections:
1. Organize: How to start with a strong, solid foundation
2. Scrutinize: Steps to build a QMS with a solid foundation that
keeps growing and improving.
3. Optimize: How to ensure the system will evolve and support
the growth and prosperity of the organization.
This short book is a motivating eye-opener. It offers support
for managers who are involved in creating a certified and living
QMS that will be considered an investment, not an expense. The
book offers motivation and support for anyone leading the ISO
9001 implementation effort.
-Bengt Klefsjö, Sweden

Additions to your quality library

Footnotes
Quality Assurance: Applying
Methodologies for Launching
New Products, Services and
Customer Satisfaction
D.H. STAMATIS ❚ CRC PRESS ❚ 2015 ❚ 652 PP.
❚ $99.95 LIST (BOOK)

Did you know that the average new car
has more than 30,000 individual parts,
or that the average new airplane features
more than 1 million? Imagine the level
of detail, the time spent planning and
the incredible amount of work required
for completing a manufacturing project
involving that many potential variables.
The author intends not only to shed
light on the methods, tools, processes
and procedures employed in such an
undertaking, but he also provides a
significant amount of real-world experience and lessons learned from his years
of work in the field. The author brings
several decades of international and professorial experience to this book.
The author first explains the intent and
benefits of having a quality department

60 QP

February 2018 ❘ qualityprogress.com

from a manufacturing standpoint, as
well as the requirement of a quality-focused team committed to the work.
He quantifies quality by weighing the
eternal constraints of time and money,
explaining that the goal should always
be to use the resources available to
meet the customer's expectations, not
necessarily go above and beyond or
gold-plate the product.
A benefit of this specificity is that the
reader is shown the differences in quality
assurance programs from automaker
to automaker, with several surprising
examples from the American side of the
business.
Conceptually, the book regularly
reminds the reader of the importance of
the relationship between good leadership
and a product that successfully
satisfies the customer. This theme is
critical because it allows the reader to
understand how the whole organization
must buy in to the level of service
required for success.
For all its benefits, this book has

too much
information to
be regularly
referenced as
a handbook for
the workplace.
This book shows
everything. It
may behoove
the reader to
approach the text with the intent of
placing bookmarks and cataloging how
the information could be applied to his
or her real-world work. That may be
the only way to effectively reference
the book and deploy the information
appropriately.
Overall, this is an excellent reference
for any professional looking to expand
his or her knowledge of quality, lean or
Six Sigma, while also understanding the
importance and value of good leadership
and teamwork in any environment that
produces or refines a product for the
customer.
-Trevor Jordan, Winter Springs, FL


http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - February 2018

Seen and Heard
Expert Answers
Progress Report
Mr. Pareto Head
Career Coach
Office Efficiency
The Crown Jewels of Design
Open Lines
Less Is More
ASQ 2018 Six Sigma Resource Guide
Standard Issues
Six Sigma Solutions
Statistics Spotlight
Marketplace
Footnotes
Try This Today
Quality Progress - February 2018 - intro
Quality Progress - February 2018 - cover1
Quality Progress - February 2018 - cover2
Quality Progress - February 2018 - 1
Quality Progress - February 2018 - 2
Quality Progress - February 2018 - 3
Quality Progress - February 2018 - 4
Quality Progress - February 2018 - 5
Quality Progress - February 2018 - Seen and Heard
Quality Progress - February 2018 - 7
Quality Progress - February 2018 - Expert Answers
Quality Progress - February 2018 - 9
Quality Progress - February 2018 - Progress Report
Quality Progress - February 2018 - 11
Quality Progress - February 2018 - Mr. Pareto Head
Quality Progress - February 2018 - 13
Quality Progress - February 2018 - Career Coach
Quality Progress - February 2018 - 15
Quality Progress - February 2018 - Office Efficiency
Quality Progress - February 2018 - 17
Quality Progress - February 2018 - 18
Quality Progress - February 2018 - 19
Quality Progress - February 2018 - 20
Quality Progress - February 2018 - 21
Quality Progress - February 2018 - The Crown Jewels of Design
Quality Progress - February 2018 - 23
Quality Progress - February 2018 - 24
Quality Progress - February 2018 - 25
Quality Progress - February 2018 - 26
Quality Progress - February 2018 - 27
Quality Progress - February 2018 - 28
Quality Progress - February 2018 - 29
Quality Progress - February 2018 - Open Lines
Quality Progress - February 2018 - 31
Quality Progress - February 2018 - 32
Quality Progress - February 2018 - 33
Quality Progress - February 2018 - 34
Quality Progress - February 2018 - 35
Quality Progress - February 2018 - 36
Quality Progress - February 2018 - 37
Quality Progress - February 2018 - Less Is More
Quality Progress - February 2018 - 39
Quality Progress - February 2018 - 40
Quality Progress - February 2018 - 41
Quality Progress - February 2018 - 42
Quality Progress - February 2018 - 43
Quality Progress - February 2018 - ASQ 2018 Six Sigma Resource Guide
Quality Progress - February 2018 - 45
Quality Progress - February 2018 - Standard Issues
Quality Progress - February 2018 - 47
Quality Progress - February 2018 - 48
Quality Progress - February 2018 - 49
Quality Progress - February 2018 - Six Sigma Solutions
Quality Progress - February 2018 - 51
Quality Progress - February 2018 - 52
Quality Progress - February 2018 - Statistics Spotlight
Quality Progress - February 2018 - 54
Quality Progress - February 2018 - 55
Quality Progress - February 2018 - 56
Quality Progress - February 2018 - 57
Quality Progress - February 2018 - Marketplace
Quality Progress - February 2018 - 59
Quality Progress - February 2018 - Footnotes
Quality Progress - February 2018 - 61
Quality Progress - February 2018 - 62
Quality Progress - February 2018 - 63
Quality Progress - February 2018 - Try This Today
Quality Progress - February 2018 - cover3
Quality Progress - February 2018 - cover4
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