Quality Progress - March 2013 - 6

LOGON Seen&Heard StayConnected Find the latest news, quips and targeted content from QP and its staff Explaining early exits Time for a new outlook Here is another viewpoint to the Career I have a few comments about Figure 4 Corner column, “Who’s Responsible” (p. 42) in the article, “In the Crosshairs” (February 2013, pp. 54-55): I’ve seen (January 2013, pp. 38-44), although you early career professionals come and may be fully aware of what I’ll write. Associate Editor Mark Edmund: @ASQ_Mark QUALITY PROGRESS | FEBRUARY 2013 LEAN SIX SIGMA CASE STUDIES Prognosis Positive Lean Six Sigma helps healthcare organizations shape up Plus: VOLUME 46/NUMBER 2 DMAIC guides chemotherapy mixing room optimization p. 18 Aligning improvement objectives p. 34 Setting aside the cycle time data of to five years. -105, which I don’t understand, I’ve used One reason the other information to make some Assistant Editor Amanda Hankel: @ASQ_Amanda calculations. My experience indicates editor@asq.org training and job that the lognormal distribution describes development many time events. Thus, using the mean is not acceler- of 41.44 and the standard deviation ated enough for of 65.84, I calculate the median to be them. Experi- www.qualityprogress.com | February 2013 go within three I see is the P Putting Best Practices to Work QUALITY PROGRESS 22.07, which compares well with the ence comes after training and job the data to be ~0.5 to ~1,350. The max www.linkedin.com/groups/qualityprogress-magazine-asq-1878386 culates to be ~6. The expected range of next day. www.facebook.com/ groups/43461176682 median of 21.0 shown. The mode cal- development—not advancement the The early career professionals are listed is 1,274. used to frequent changes in their life- Rudy Kittlitz styles. A case in point is how often they Waco, TX abandon last year’s iPods for this year’s Author’s response: Thank you for solutions. When it doesn’t happen, they your thoughtful question and insightful move on. alternative to time-based characteriza- Another reason I see is that it takes three to five years for companies to tion. As far as the negative time value as realize the money they’ve invested in the minimum value of -105 in Figure 4, hiring isn’t paying off. Because of the in my experience, I have found negative lack of experience, the early career time to be a common artifact in this professionals find they are unable to analysis despite no presence of such maintain their standing in their position, negative time in the data set. so they move on to another job and start the cycle all over again. I really appreciated your suggestion of using a lognormal distribution as a The days of longevity in a job are more effective method of character- long gone—along with experience and, ization. I had not previously explored in many cases, company loyalty. These this, and this is now part of my toolbox are two commodities that successful because it resolves many limitations companies require. around time-based characterization. Tom Herr Russell Lindquist Huntingdon Valley, PA Beloit, WI QP • www.qualityprogress.com QP popular ’S MOST ARTICLES (All URLs case sensitive) model. They want “instant pudding” 6 Executive Editor & Associate Publisher Seiche Sanders: @ASQ_Seiche 1.Beyond the Basics: Seven new tools to add to your quality toolbox. (http://bit.ly/HPKTA1) 2.Outputs and Outcomes: Defining, distinguishing and differentiating project deliverables. (http://bit.ly/UZ8N24) 3. Learning to Fish: Use a modified fishbone diagram to develop your career. (http://bit. ly/ScGE60) 4. Facing Tight Times: Results from the 2012 Salary Survey and how to take control of your career. (http://bit.ly/Xmgy0R) 5. Email Matters: How to better manage your unwieldy inbox. (http://bit.ly/NU001s) http://www.qualityprogress.com http://www.facebook.com/ http://www.linkedin.com/groups/quality-progress-magazine-asq-1878386 http://www.bit.ly/HPKTA1 http://www.bit.ly/UZ8N24 http://bit.ly/ScGE60 http://www.bit.ly/Xmgy0R http://www.bit.ly/NU001s http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - March 2013

Up Front
LogOn
Expert Answers
Keeping Current
Mr. Pareto Head
The Right Ingredients
Before the Fact
Apples to Oranges?
Five at the Forefront
Innovation Imperative
Measure for Measure
Quality in the First Person
Career Corner
Statistics Roundtable
Standards Outlook
QP Toolbox
QP Reviews
One Good Idea

Quality Progress - March 2013

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