Quality Progress - March 2017 - 5


FOREWORD
The quality inside Quality Progress

A New Chapter
For 10 years, I've served as the editor of Quality Progress. And
each month, I have the honor of bringing you information and
knowledge that help you to be successful in your careers.
I take my role seriously, as does the entire QP staff, our dedicated reviewers and countless authors who contribute their time
and expertise to shape the quality profession's most respected,
most reliable and most read monthly magazine.
This year, in fact, marks 50 years for QP. So it seems fitting
during this milestone year that we unveil something special.
Drum roll, please.
For the first time in 10 years, we're debuting a new QP with
a refreshed look and feel for layouts and graphics, along with
reimagined departments and columns. A bit of innovating of our
own for an issue that just happens to focus on the topic of innovation. A nice coincidence!
Also part of the redesign is a new column titled "Field Notes"
(pp. 14-15), which is devoted to helping those in a specific industry navigate an issue or problem they face.
We'll be rolling out even more enhancements at
www.qualityprogress.com later this year. But for now, we hope
the new look in print reflects the energy and enthusiasm we
had while developing the design over the last several months.

ASQ's Vision
By making quality a global priority, an
organizational imperative and a personal ethic,
the American Society for Quality becomes the
community for everyone who seeks quality
technology, concepts or tools to improve
themselves and their world.
ASQ Administration
CEO William J. Troy
Senior Leadership
Andrew Baines
Kalleen Bruch
Dick Palmersheim
Shontra Powell
Chair Eric Hayler, BMW Manufacturing
Chair-Elect Elmer Corbin, IBM
Past Chair Patricia La Londe (retired - CareFusion)
Treasurer Francisco "Paco" Lopez, Metalsa
SAC Sylvester (Bud) Newton, Jr., Alcoa

One more special debut worth noting: I welcomed a new family
member-a baby girl who was born shortly before this issue
was delivered to the printer. In my absence, Associate Editor
Mark Edmund steers the QP ship, but I'll jump back on board in
mid-May.
Before then, send us your impressions of the new QP: What
works? What would you like to see more of? What industries
and issues should the new column "Field Notes" cover? Email
your comments and suggestions to editor@asq.org. We know the
importance of hearing from the voice of the customer.
Now, you must excuse me for the next few months: There's a
certain little customer with a particularly loud voice (well, more
like a wail) who needs my utmost attention.

TCC Heather Crawford, Apollo Endosurgery
Secretary William J. Troy, ASQ
Directors
Donald Brecken
Ferris State University
Jim Creiman
Northrop Grumman Corp.
Ha C. Dao
Emerson Climate Technologies
David Levy
Boyce Technologies
Austin S. Lin
Google
Raul Molteni
Molteni Consulting
Luis G. Morales Daimiler Trucks North America
Mark Moyer
CAMLS
Daniella A. Picciotti
Veridiam
Barrie Simpson
Genentech Access Solutions
Joann Sternke
Pewaukee School District
Sunil Thawani
Quality Indeed Consulting
John Vandenbemden
Q-Met-Tech
Allen Wong
Abbott
Administration
William J. Troy, CEO
Seiche Sanders, Publisher
QP Editorial Review Board
Randy Brull, chair

Seiche Sanders
Editor

Administrative Committee
Brady Boggs, Randy Brull, Jane Campanizzi,
Larry Haugh, Jim Jaquess, Gary MacLean,
R. Dan Reid, Richard Stump
Technical Reviewers
Naveen Agarwal, Ashraf Ali, Suresh Anaganti,
M. Onur Artan, Andy Barnett, Matthew
Barsalou, David Bonyuet, David Burger,
Brooks Carder, Bernie Carpenter, L.N. Prabhu
Chandrasekaran, Ken Cogan, Linda CubalchiniTravis, Ahmad Elshennawy, Mark Gavoor,
Kunita Gear, Daniel Gold, T. Gourishankar,
Roberto Guzman, Ellen Hardy, Lynne Hare,
Victoria Jones, Trevor Jordan, Ray Klotz, T.M.
Kubiak, William LaFollette, Scott Laman, Pradip
Mehta, N.S. Narahari, Arind Parthasarathy,
Larry Picciano, Gene Placzkowski, Tony
Polito, Peter Pylipow, Imran Ahmad Rana,
John Richards, James Rooney, Ayman Sakr,
Manboubeh Samghabadi, Brian Scullin,
Abhijit Sengupta, Amitava Sengupta, Mohit
Sharma, A.V. Srinivas, Adrian Tan, Joe Tunner,
B. Vaithiyanathan, Manu Vora, Keith Wagoner,
Jack Westfall, Doron Zilbershtein

To promote discussion of issues in the field of quality and ensure coverage of all responsible points of view, Quality
Progress publishes articles representing conflicting and minority views. Opinions expressed are those of the
authors and not necessarily of ASQ or Quality Progress. Use of the ASQ logo in advertisements does not necessarily
constitute endorsement of that particular product or service by ASQ.

qualityprogress.com ❘ March 2017

QP 5


http://www.qualityprogress.com http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - March 2017

Seen and Heard
Expert Answers
Progress Report
Mr. Pareto Head
Field Notes
Innovation Imperative
Hard Wired
Propel Forward
Life After Disruption
Work Smarter, Not Harder
Statistics Spotlight
Standard Issues
Marketplace
Footnotes
Back to Basics
Quality Progress - March 2017 - cover1
Quality Progress - March 2017 - cover2
Quality Progress - March 2017 - 1
Quality Progress - March 2017 - 2
Quality Progress - March 2017 - 3
Quality Progress - March 2017 - 4
Quality Progress - March 2017 - 5
Quality Progress - March 2017 - Seen and Heard
Quality Progress - March 2017 - 7
Quality Progress - March 2017 - Expert Answers
Quality Progress - March 2017 - 9
Quality Progress - March 2017 - Progress Report
Quality Progress - March 2017 - 11
Quality Progress - March 2017 - 12
Quality Progress - March 2017 - Mr. Pareto Head
Quality Progress - March 2017 - Field Notes
Quality Progress - March 2017 - 15
Quality Progress - March 2017 - 16
Quality Progress - March 2017 - 17
Quality Progress - March 2017 - Innovation Imperative
Quality Progress - March 2017 - 19
Quality Progress - March 2017 - 20
Quality Progress - March 2017 - 21
Quality Progress - March 2017 - Hard Wired
Quality Progress - March 2017 - 23
Quality Progress - March 2017 - 24
Quality Progress - March 2017 - 25
Quality Progress - March 2017 - 26
Quality Progress - March 2017 - 27
Quality Progress - March 2017 - Propel Forward
Quality Progress - March 2017 - 29
Quality Progress - March 2017 - 30
Quality Progress - March 2017 - 31
Quality Progress - March 2017 - 32
Quality Progress - March 2017 - 33
Quality Progress - March 2017 - Life After Disruption
Quality Progress - March 2017 - 35
Quality Progress - March 2017 - 36
Quality Progress - March 2017 - 37
Quality Progress - March 2017 - 38
Quality Progress - March 2017 - 39
Quality Progress - March 2017 - Work Smarter, Not Harder
Quality Progress - March 2017 - 41
Quality Progress - March 2017 - 42
Quality Progress - March 2017 - 43
Quality Progress - March 2017 - Statistics Spotlight
Quality Progress - March 2017 - 45
Quality Progress - March 2017 - 46
Quality Progress - March 2017 - 47
Quality Progress - March 2017 - Standard Issues
Quality Progress - March 2017 - 49
Quality Progress - March 2017 - Marketplace
Quality Progress - March 2017 - 51
Quality Progress - March 2017 - Footnotes
Quality Progress - March 2017 - 53
Quality Progress - March 2017 - 54
Quality Progress - March 2017 - 55
Quality Progress - March 2017 - Back to Basics
Quality Progress - March 2017 - cover3
Quality Progress - March 2017 - cover4
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