Quality Progress - March 2018 - 4

INSIDE
March 2018

10

Seen and Heard

6

16

Explaining an exclusion to ISO
9001:2015.

10

44

Emphasizing quality and customers
in the C-suite.
PLUS
Getting to Know ...
Mark L. Neal

Mr. Pareto Head

14

Career Coach

48

@ASQ_Mark

Assistant Editor Lindsay
Dal Porto @ASQ_Lindsay
Manuscript Coordinator
Valerie Ellifson
Copy Editor Amanda Hankel
Art Director Mary Uttech

Back to Basics

Use the OEE metric to improve any
process.

Statistics Spotlight
Standard Issues

Tips for transitioning to ISO/IEC
17025:2017.
60
58

Marketplace

Advertising Production
Barbara Mitrovic

@ASQ_Seiche

64

Innovation Imperative

Graphic Designers
Cori Haagensen, Sandy Wyss

Associate Editor Mark Edmund

Footnotes

The rationale behind randomization.

54

Focus on and follow your own path.

Editor in Chief and Publisher
Seiche Sanders

60

The coexistence of creativity and
execution.

Progress Report

13

My Quality Story

Applying quality unintendedly in the
classroom.

Expert Answers

8

54

48

44

Digital Production Specialists
Julie Stroik, Julie Wagner
Media Sales Naylor LLC
866-277-5666

Editorial Offices 414-272-8575
Mail
Quality Progress/ASQ
600 N. Plankinton Ave.
Milwaukee, WI 53203
Telephone
Fax
800-248-1946
414-272-1734
Email editor@asq.org

Creative Services Manager
Cathy Milquet

Article Submission Process
Quality Progress is a peerreviewed publication with 85%
of its feature articles written by
quality professionals. To learn
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the manuscript review process,
visit www.qualityprogress.com
under "Tools and Resources" and
click on Author Guidelines.
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Progress. For permission, write
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Quality Progress (ISSN 0033-524X) is published monthly by the American Society for Quality, 600 N. Plankinton Ave., Milwaukee, WI 53203. Editorial and advertising
offices: 414-272-8575. Periodicals postage paid at Milwaukee, WI, and at additional mailing offices. Institutional subscriptions are held in the name of a company,
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4 QP

March 2018 ❘ qualityprogress.com


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Table of Contents for the Digital Edition of Quality Progress - March 2018

Seen and Heard
Expert Answers
Progress Report
Mr. Pareto Head
Career Coach
My Quality Story
In the Right Direction
A Different Kind of BBQ
Gaining Ground
Impeding Progress
Innovation Imperative
Statistics Spotlight
Standard Issues
Marketplace
Footnotes
Back to Basics
Quality Progress - March 2018 - INTRO
Quality Progress - March 2018 - cover1
Quality Progress - March 2018 - cover2
Quality Progress - March 2018 - 1
Quality Progress - March 2018 - 2
Quality Progress - March 2018 - 3
Quality Progress - March 2018 - 4
Quality Progress - March 2018 - 5
Quality Progress - March 2018 - Seen and Heard
Quality Progress - March 2018 - 7
Quality Progress - March 2018 - Expert Answers
Quality Progress - March 2018 - 9
Quality Progress - March 2018 - Progress Report
Quality Progress - March 2018 - 11
Quality Progress - March 2018 - 12
Quality Progress - March 2018 - Mr. Pareto Head
Quality Progress - March 2018 - Career Coach
Quality Progress - March 2018 - 15
Quality Progress - March 2018 - My Quality Story
Quality Progress - March 2018 - 17
Quality Progress - March 2018 - In the Right Direction
Quality Progress - March 2018 - 19
Quality Progress - March 2018 - 20
Quality Progress - March 2018 - 21
Quality Progress - March 2018 - 22
Quality Progress - March 2018 - 23
Quality Progress - March 2018 - A Different Kind of BBQ
Quality Progress - March 2018 - 25
Quality Progress - March 2018 - 26
Quality Progress - March 2018 - 27
Quality Progress - March 2018 - 28
Quality Progress - March 2018 - 29
Quality Progress - March 2018 - 30
Quality Progress - March 2018 - 31
Quality Progress - March 2018 - Gaining Ground
Quality Progress - March 2018 - 33
Quality Progress - March 2018 - 34
Quality Progress - March 2018 - 35
Quality Progress - March 2018 - 36
Quality Progress - March 2018 - Impeding Progress
Quality Progress - March 2018 - 38
Quality Progress - March 2018 - 39
Quality Progress - March 2018 - 40
Quality Progress - March 2018 - 41
Quality Progress - March 2018 - 42
Quality Progress - March 2018 - 43
Quality Progress - March 2018 - Innovation Imperative
Quality Progress - March 2018 - 45
Quality Progress - March 2018 - 46
Quality Progress - March 2018 - 47
Quality Progress - March 2018 - Statistics Spotlight
Quality Progress - March 2018 - 49
Quality Progress - March 2018 - 50
Quality Progress - March 2018 - 51
Quality Progress - March 2018 - 52
Quality Progress - March 2018 - 53
Quality Progress - March 2018 - Standard Issues
Quality Progress - March 2018 - 55
Quality Progress - March 2018 - 56
Quality Progress - March 2018 - 57
Quality Progress - March 2018 - Marketplace
Quality Progress - March 2018 - 59
Quality Progress - March 2018 - Footnotes
Quality Progress - March 2018 - 61
Quality Progress - March 2018 - 62
Quality Progress - March 2018 - 63
Quality Progress - March 2018 - Back to Basics
Quality Progress - March 2018 - cover3
Quality Progress - March 2018 - cover4
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