Quality Progress - May 2014 - (Page 60)
Why Give a Hundred Percent?
I Just Work Here
John Franklin Graham, CreateSpace Inde-
mately pay off long term. The dues you pay
all quality professionals and can enable
today will produce dividends tomorrow.
lasting change within their organizations.
This little book may not change the
The templates, case study examples,
pendent Publishing Platform, 2013, 110
world, but it may change your perspec-
process deliverable lists and activities will
pp., $12.95 (book).
tive on work and even life-well worth an
help steer any process improvement orga-
nization to effective improvements.
Your job sucks, you
can't advance, you're
James R. Kotterman
Fairbanks Morse Engine
and your boss wants
pithy little motiva-
The Process Improvement
Handbook: A Blueprint for Managing Change and Increasing
Achieving a Safe and Reliable
Product: A Guide to Liability
tional book. I call it
Tristan Boutros and Tim Purdie, McGraw-
E. F. "Bud" Gookins, ASQ Quality Press,
Hill Professional, 2013, 416 pp., $90 (book).
2012, 144 pp., $31 member, $51 list (book).
more. So, why give
explains why in this
pithy because Graham writes succinctly,
using anecdotes, quotes, observations and
This book is the
Whether you call
personal experience to make his point.
complete guide for
it product safety,
I say little because it's 110 pages with
a large font, and I easily read it in one
ment. It is the
perfect tool for all
or product liability
quality and continu-
management and self-help books, but few
and selling goods or
books are written for employees. This book
services brings obliga-
There are numerous leadership,
is written specifically for those slugging it
out day after day on the shop floor.
So, why give 100%? The author argues
that in the long run, it's in your best interest to do so. Think long-term career versus
those just getting
into the quality field to the most seasoned
professionals. It covers the full spectrum
of process development and improvement.
It begins with the basics of defining
tion and accountability
in our current society.
This book is an excellent upper-level
overview covering all facets of liability
prevention. Gookins starts with product
short-term job. Graham's point is that
processes and procedures, then guides
design issues. He moves to the pre-pro-
there's no perfect job, or perfect marriage
readers through developing their own
duction attributes that should be consid-
for that matter. They both require work.
process ecosystem, followed by the most
ered. Lastly, he reviews matters related to
Both begin with the excitement of a hon-
important part-managing and improving
production and post-production.
eymoon but quickly require you to learn,
their processes. The book gives multiple
adapt and contribute. These are valuable
improvement methods including kaizen,
tion between the financial resources the
and satisfying attributes.
lean Six Sigma and Rummler-Brache. With
organization is willing to spend and the
The most suitable risk plan is a resolu-
However, over time, frustrations may
each of these methods, it gives examples
cost of doing nothing to minimize the
creep in. If your frustrations diminish your
of what to do at each stage of monitoring
risk. Therefore, evaluating the severity to
performance, you could be headed for
and improving the process. This book also
require corrective action and reducing or
disengagement, and it may not be your
provides a wonderful guide on the struc-
eliminating risks is an ongoing necessity
choice. The author contends that you may
ture, roles and aptitudes for a successful
due to changes in the product, produc-
not always receive 100% return for your
process improvement organization.
tion methods, marketing, distribution,
efforts, but always giving 100% will ulti-
60 QP * www.qualityprogress.com
This book is an excellent reference for
technology law and regulations. Liability
Table of Contents for the Digital Edition of Quality Progress - May 2014
Mr. Pareto Head
Making the Rounds
Plan of Attack
Measure for Measure
Quality in the First Person
One Good Idea
Quality Progress - May 2014