Quality Progress - May 2014 - (Page 60)

QPREVIEWS Why Give a Hundred Percent? I Just Work Here John Franklin Graham, CreateSpace Inde- mately pay off long term. The dues you pay all quality professionals and can enable today will produce dividends tomorrow. lasting change within their organizations. This little book may not change the The templates, case study examples, pendent Publishing Platform, 2013, 110 world, but it may change your perspec- process deliverable lists and activities will pp., $12.95 (book). tive on work and even life-well worth an help steer any process improvement orga- afternoon's investment. nization to effective improvements. Your job sucks, you can't advance, you're underappreciated James R. Kotterman Conor Leahy Plymouth, MI Fairbanks Morse Engine and your boss wants San Diego pithy little motiva- The Process Improvement Handbook: A Blueprint for Managing Change and Increasing Organizational Performance Achieving a Safe and Reliable Product: A Guide to Liability Prevention tional book. I call it Tristan Boutros and Tim Purdie, McGraw- E. F. "Bud" Gookins, ASQ Quality Press, Hill Professional, 2013, 416 pp., $90 (book). 2012, 144 pp., $31 member, $51 list (book). more. So, why give 100%? Graham explains why in this pithy because Graham writes succinctly, using anecdotes, quotes, observations and This book is the Whether you call personal experience to make his point. complete guide for it product safety, I say little because it's 110 pages with process improve- product stewardship, a large font, and I easily read it in one ment. It is the product reliability afternoon. perfect tool for all or product liability quality and continu- prevention, making management and self-help books, but few ous improvement and selling goods or books are written for employees. This book professionals, from services brings obliga- There are numerous leadership, is written specifically for those slugging it out day after day on the shop floor. So, why give 100%? The author argues that in the long run, it's in your best interest to do so. Think long-term career versus those just getting into the quality field to the most seasoned professionals. It covers the full spectrum of process development and improvement. It begins with the basics of defining tion and accountability in our current society. This book is an excellent upper-level overview covering all facets of liability prevention. Gookins starts with product short-term job. Graham's point is that processes and procedures, then guides design issues. He moves to the pre-pro- there's no perfect job, or perfect marriage readers through developing their own duction attributes that should be consid- for that matter. They both require work. process ecosystem, followed by the most ered. Lastly, he reviews matters related to Both begin with the excitement of a hon- important part-managing and improving production and post-production. eymoon but quickly require you to learn, their processes. The book gives multiple adapt and contribute. These are valuable improvement methods including kaizen, tion between the financial resources the and satisfying attributes. lean Six Sigma and Rummler-Brache. With organization is willing to spend and the The most suitable risk plan is a resolu- However, over time, frustrations may each of these methods, it gives examples cost of doing nothing to minimize the creep in. If your frustrations diminish your of what to do at each stage of monitoring risk. Therefore, evaluating the severity to performance, you could be headed for and improving the process. This book also require corrective action and reducing or disengagement, and it may not be your provides a wonderful guide on the struc- eliminating risks is an ongoing necessity choice. The author contends that you may ture, roles and aptitudes for a successful due to changes in the product, produc- not always receive 100% return for your process improvement organization. tion methods, marketing, distribution, efforts, but always giving 100% will ulti- 60 QP * www.qualityprogress.com This book is an excellent reference for technology law and regulations. Liability http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - May 2014

Up Front
LogOn
Expert Answers
Keeping Current
Mr. Pareto Head
Catching Fire
Making the Rounds
Plan of Attack
Virtual Voices
Innovation Imperative
Measure for Measure
Quality in the First Person
Career Corner
Standards Outlook
QP Toolbox
QP Reviews
One Good Idea

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