Quality Progress - May 2017 - 4

INSIDE

May 2017

7

8

Seen and Heard
Expert Answers

6
7

47

44

Advantages of an auditing
certification.

47

Challenges around chip card
technology.
PLUS
Getting to Know ... Charles C.
Roberts
9
12

@ASQ_Seiche
@ASQ_Mark

Assistant Editor Lindsay
Dal Porto @ASQ_Lindsay
Manuscript Coordinator
Valerie Ellifson
Copy Editor Susan E. Daniels
Art Director Mary Uttech

50

Passing along past lessons for the
future.

Career Coach

Statistics Spotlight

Lean Six Sigma version 2.0?
54

58

Making sense of medical device risk
management.

Associate Editor Mark Edmund

Back to Basics

Standard Issues

Integrate your management systems
while transitioning to ISO 9001:2015.

Mr. Pareto Head
Field Notes

Director of Knowledge and
Publications Seiche Sanders

64

Assessing your career with the help
of a modified Ishikawa diagram.

Progress Report

8

Innovation Imperative

Finding alternative answers
throughout collective knowledge.

58

60

Marketplace
Footnotes

Graphic Designer Sandy Wyss
Production Cathy Milquet
Advertising Production
Barbara Mitrovic
Digital Production Specialists
Julie Stroik
Julie Wagner
Media Sales Naylor LLC
866-277-5666

Editorial Offices 414-272-8575
Mail
Quality Progress/ASQ
600 N. Plankinton Ave.
Milwaukee, WI 53203
Telephone
Fax
800-248-1946
414-272-1734
Email editor@asq.com

60

Article Submission Process
Quality Progress is a peerreviewed publication with 85%
of its feature articles written by
quality professionals. To learn
more about article submission and
the manuscript review process,
visit www.qualityprogress.com
under "Tools and Resources" and
click on Author Guidelines.
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Progress provided the fee of $1
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Copyright Clearance Center, 222
Rosewood Drive, Danvers, MA
01923, 978-750-8400. Copying
for other purposes requires the

express permission of Quality
Progress. For permission, write
Quality Progress, PO Box 3005,
Milwaukee, WI 53201-3005, call
414-272-8575 x7406, fax 414-2721734 or email reprints@asq.org .
Photocopies and Reprints
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ASQ, 800-248-1946.
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Quality Progress (ISSN 0033-524X) is published monthly by the American Society for Quality, 600 N. Plankinton Ave., Milwaukee, WI 53203. Editorial and advertising
offices: 414-272-8575. Periodicals postage paid at Milwaukee, WI, and at additional mailing offices. Institutional subscriptions are held in the name of a company,
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Printed in USA.

4 QP

May 2017 ❘ qualityprogress.com


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Table of Contents for the Digital Edition of Quality Progress - May 2017

Seen and Heard
Expert Answers
Progress Report
Mr. Pareto Head
Field Notes
Mind the Gaps
Solid Footing
Are These the Same?
New Tricks for an Old Tool
Innovation Imperative
Experience More
Career Coach
Statistics Spotlight
Standard Issues
Marketplace
Footnotes
Back to Basics
Quality Progress - May 2017 - intro
Quality Progress - May 2017 - cover1
Quality Progress - May 2017 - cover2
Quality Progress - May 2017 - 1
Quality Progress - May 2017 - 2
Quality Progress - May 2017 - 3
Quality Progress - May 2017 - 4
Quality Progress - May 2017 - 5
Quality Progress - May 2017 - Seen and Heard
Quality Progress - May 2017 - Expert Answers
Quality Progress - May 2017 - Progress Report
Quality Progress - May 2017 - Mr. Pareto Head
Quality Progress - May 2017 - 10
Quality Progress - May 2017 - 11
Quality Progress - May 2017 - Field Notes
Quality Progress - May 2017 - 13
Quality Progress - May 2017 - 14
Quality Progress - May 2017 - 15
Quality Progress - May 2017 - Mind the Gaps
Quality Progress - May 2017 - 17
Quality Progress - May 2017 - 18
Quality Progress - May 2017 - 19
Quality Progress - May 2017 - 20
Quality Progress - May 2017 - 21
Quality Progress - May 2017 - 22
Quality Progress - May 2017 - 23
Quality Progress - May 2017 - Solid Footing
Quality Progress - May 2017 - 25
Quality Progress - May 2017 - 26
Quality Progress - May 2017 - 27
Quality Progress - May 2017 - 28
Quality Progress - May 2017 - 29
Quality Progress - May 2017 - Are These the Same?
Quality Progress - May 2017 - 31
Quality Progress - May 2017 - 32
Quality Progress - May 2017 - 33
Quality Progress - May 2017 - 34
Quality Progress - May 2017 - 35
Quality Progress - May 2017 - New Tricks for an Old Tool
Quality Progress - May 2017 - 37
Quality Progress - May 2017 - 38
Quality Progress - May 2017 - 39
Quality Progress - May 2017 - 40
Quality Progress - May 2017 - 41
Quality Progress - May 2017 - 42
Quality Progress - May 2017 - 43
Quality Progress - May 2017 - Innovation Imperative
Quality Progress - May 2017 - 45
Quality Progress - May 2017 - 46
Quality Progress - May 2017 - Career Coach
Quality Progress - May 2017 - 48
Quality Progress - May 2017 - 49
Quality Progress - May 2017 - Statistics Spotlight
Quality Progress - May 2017 - 51
Quality Progress - May 2017 - 52
Quality Progress - May 2017 - 53
Quality Progress - May 2017 - Standard Issues
Quality Progress - May 2017 - 55
Quality Progress - May 2017 - 56
Quality Progress - May 2017 - 57
Quality Progress - May 2017 - Marketplace
Quality Progress - May 2017 - 59
Quality Progress - May 2017 - Footnotes
Quality Progress - May 2017 - 61
Quality Progress - May 2017 - 62
Quality Progress - May 2017 - 63
Quality Progress - May 2017 - Back to Basics
Quality Progress - May 2017 - cover3
Quality Progress - May 2017 - cover4
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