Quality Progress - May 2017 - 55

provide more structure for
uncovering issues. The issues
captured in the weekly meetings
are still relevant, though, and these
meetings offer a sense of immediacy for
addressing issues.
The formal approach requires management commitment and a willingness by
the participants to share their inputs ahead of
designing and developing a product and service. In
an informal approach to capturing and anticipating
issues through the periodic meeting, the main objective
is to achieve a certain yield, ensure a certain level of supplier performance or prevent injury to employees.
Action items from these meetings address risks and
opportunities. Although you may not necessarily call the
outcomes from these meetings "risks and opportunities,"
and there likely isn't severity, probability of occurrence or
prioritization assigned to them, all risks and opportunities
are equally weighted and all are addressed.
Irrespective of how structured or sophisticated the risk
assessment, the actions are required to be integrated
with the management systems, and their effectiveness
should be evaluated. Examples of these action items
include implementing new controls, updating documented information and providing additional training.
An organization with an IMS brings representation
from all management systems to the formal review
and applicable informal reviews (such as weekly
meetings) to capture risks and opportunities from all
perspectives.

Documented information

While there is no requirement for a quality, environmental, and occupational health and safety manual,
organizations that find value in these materials can
continue to keep them after their transition to ISO
9001:2015 and ISO 14001:2015.
IMS organizations combine the requirements from
various management systems into one manual to

prevent redundancy.
Unfortunately, I have seen
organizations simply copy
and paste individual management systems' content into one
document thinking that makes it
integrated. In reality, it is only combined content-not integrated.
To provide the most benefit, an IMS
manual should truly be integrated. Most
organizations start with sections that are
common to all management systems. Business processes for managing documentation,
measurement and test equipment, internal
audits, nonconformities and corrective actions
are obvious areas to integrate first. As the organization understands the benefits of integration,
more business processes can be gradually
integrated.
An organization typically applies its QMS
for a process like an incoming quality inspection, for example. The need for doing this is
obvious because the specification requires
incoming material to meet dimensional, metallurgical and visual criteria.
There are environmental and safety aspects
relevant to this process, though, too. The
incoming quality inspection could use environmentally unsafe chemicals for cleaning the
materials prior to inspection, discard packaging materials that can create environmental
impacts, or transport and handle incoming
material from warehouse to inspection in a way
that creates safety hazards.
An IMS for a process such as this covers
requirements from all applicable management
systems and ensures the control is effective
and efficient. This prevents waste caused by
having multiple forms of documented information for the same process.

qualityprogress.com ❘ May 2017

QP 55


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Table of Contents for the Digital Edition of Quality Progress - May 2017

Seen and Heard
Expert Answers
Progress Report
Mr. Pareto Head
Field Notes
Mind the Gaps
Solid Footing
Are These the Same?
New Tricks for an Old Tool
Innovation Imperative
Experience More
Career Coach
Statistics Spotlight
Standard Issues
Marketplace
Footnotes
Back to Basics
Quality Progress - May 2017 - intro
Quality Progress - May 2017 - cover1
Quality Progress - May 2017 - cover2
Quality Progress - May 2017 - 1
Quality Progress - May 2017 - 2
Quality Progress - May 2017 - 3
Quality Progress - May 2017 - 4
Quality Progress - May 2017 - 5
Quality Progress - May 2017 - Seen and Heard
Quality Progress - May 2017 - Expert Answers
Quality Progress - May 2017 - Progress Report
Quality Progress - May 2017 - Mr. Pareto Head
Quality Progress - May 2017 - 10
Quality Progress - May 2017 - 11
Quality Progress - May 2017 - Field Notes
Quality Progress - May 2017 - 13
Quality Progress - May 2017 - 14
Quality Progress - May 2017 - 15
Quality Progress - May 2017 - Mind the Gaps
Quality Progress - May 2017 - 17
Quality Progress - May 2017 - 18
Quality Progress - May 2017 - 19
Quality Progress - May 2017 - 20
Quality Progress - May 2017 - 21
Quality Progress - May 2017 - 22
Quality Progress - May 2017 - 23
Quality Progress - May 2017 - Solid Footing
Quality Progress - May 2017 - 25
Quality Progress - May 2017 - 26
Quality Progress - May 2017 - 27
Quality Progress - May 2017 - 28
Quality Progress - May 2017 - 29
Quality Progress - May 2017 - Are These the Same?
Quality Progress - May 2017 - 31
Quality Progress - May 2017 - 32
Quality Progress - May 2017 - 33
Quality Progress - May 2017 - 34
Quality Progress - May 2017 - 35
Quality Progress - May 2017 - New Tricks for an Old Tool
Quality Progress - May 2017 - 37
Quality Progress - May 2017 - 38
Quality Progress - May 2017 - 39
Quality Progress - May 2017 - 40
Quality Progress - May 2017 - 41
Quality Progress - May 2017 - 42
Quality Progress - May 2017 - 43
Quality Progress - May 2017 - Innovation Imperative
Quality Progress - May 2017 - 45
Quality Progress - May 2017 - 46
Quality Progress - May 2017 - Career Coach
Quality Progress - May 2017 - 48
Quality Progress - May 2017 - 49
Quality Progress - May 2017 - Statistics Spotlight
Quality Progress - May 2017 - 51
Quality Progress - May 2017 - 52
Quality Progress - May 2017 - 53
Quality Progress - May 2017 - Standard Issues
Quality Progress - May 2017 - 55
Quality Progress - May 2017 - 56
Quality Progress - May 2017 - 57
Quality Progress - May 2017 - Marketplace
Quality Progress - May 2017 - 59
Quality Progress - May 2017 - Footnotes
Quality Progress - May 2017 - 61
Quality Progress - May 2017 - 62
Quality Progress - May 2017 - 63
Quality Progress - May 2017 - Back to Basics
Quality Progress - May 2017 - cover3
Quality Progress - May 2017 - cover4
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