Quality Progress - June 2015 - (Page 6)
Coaching on the job
mode and effects analysis (FMEA) is a
In response to "Quality Bulldogs" (April
document that is based on the estima-
2015, pp. 30-33): I have always felt like
tion in the initial stage based on the past
coaching gives back more than it takes
knowledge gained. As the knowledge
personally and professionally.
about the customer requirements changQUALITY PROGRESS | APRIL 2015
As a manager, I ﬁnd myself
frequently "coaching up" my
Putting Best Practices to Work
co-workers. When I was hired
mistake that I was a coach,
www.qualityprogress.com | April 2015
Also, the ﬁeld returns or inter-
of the occurrence. These must
be drilled back into the FMEA
and my end state was to have
RESULTS p. 18
a high-functioning team that
ALSO ON DECK:
VOLUME 48/NUMBER 4
cooperated and collaborated
es, so does the severity factor.
nal failures reﬁne the estimates
QUALITY IN SPORTS
in my current role, I made no
Soccer team gets
a kick out of quality p. 30
No finish line for FMEA p. 34
The Global Voice of Quality
to make it closer to reality. The
more accurate the FMEA is, the
more useful a tool it will be.
with other parts of the com-
pany so that we (our team) could become
Chetananagar, Nasik, India
a resource for other departments, and I
Focus on value
meant every word of it.
What the article describes is one part
In response to "Tell Me What I Don't
motivation, one part diagnostics (assess-
Know" (April 2015, pp. 42-43): As
ing strengths and weaknesses) and one
an internal auditor, sometimes we
part training (drills). Coaching is one of
concentrate on nonvalue-adding sections.
those ways we can sharpen the blade
article and start practicing this way of
described in the article and more, such
auditing. I am deﬁnitely going to start
as conﬂict management, behavioral man-
applying this method.
In the latest episode of ASQ TV,
learn how to introduce quality
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introducing lean and 5S principles
to mainstream audiences. The next
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June 16. Visit http://
access the full video
I recommend every auditor read this
because it requires us to do the things
agement, game management (resource
allocation) and planning.
I haven't coached in more than
Gauteng, South Africa
20 years but a friend of mine at work
played in did not have enough coaches,
so I told him I would help. It has been
great and has given me a new perspective on things I can do or do differently
in my professional role.
Making the most of FMEA
I fully agree with the author of "No Finish Line," (April 2015, pp. 34-38). Failure
QP * www.qualityprogress.com
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Executive Editor & Associate
Publisher Seiche Sanders:
Associate Editor Mark Edmund:
needed help because the league his son
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Table of Contents for the Digital Edition of Quality Progress - June 2015
Mr. Pareto Head
What’s Your Next Move?
Assessing the Landscape
Change in Flow
Quality in the First Person
One Good Idea
Back to Basics
Quality Progress - June 2015