Quality Progress - July 2013 - (Page 34)

Reinventing A CORnInG researcher demonstrating the flexibility of Gorilla Glass. Excellence How Corning used quality to maintain its legacy of innovation for 160 years In 50 Words Or Less • Corning, a glass and ceramics manufacturer, fell into a deep slump in the early 2000s after an uptick in globalization and the organization’s legendary quality advantage dissipated. • The organization returned to profitability and reclaimed its stronghold after renewing its commitment to quality and adding rigor to its innovation process. by Jim and Mary Beth Buckman One Of the first organizations in the United States to institutionalize R&D as a key business strategy, Corning is renowned for innovation. In 1879—an era when light bulbs were blown by skilled craftsman—Corning presented Thomas Edison with a bulb-shaped glass encasement and a manufacturing process that would make electric light affordable for family homes. Years later, Corning created bulbs for the cathode ray tubes used in the first televisions.1

Table of Contents for the Digital Edition of Quality Progress - July 2013

Up Front
LogOn
Expert Answers
Keeping Current
Mr. Pareto Head
Feeling Connected
Take Charge
Full View
Reinventing Excellence
Innovation Imperative
Measure for Measure
Quality in the First Person
Standards Outlook
Career Corner
Statistics Roundtable
ASQ's Continuing Education and Professional Development Directory
QP Toolbox
QP Reviews
One Good Idea

Quality Progress - July 2013

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