Quality Progress - August 2015 - 48

CAREER CORNER BY TERESA WHITACRE An Honest Effect Integrity and ethics, fundamentals of long-remembered careers WHEN THE DAY of your retirement became a member early in my career. can destroy careers. Even worse, they finally arrives, will you be able to say you I watched him teach ethics in quality bring public shame and can leave victims' made an impact beyond merely filling a many times, and I was honored when he lives in turmoil. role? selected me to review his manuscript on When faced with an ethical dilemma, ethics in quality. Cas and I were the two ask yourself, "Is this worth it? Will I get to have, make it memorable. Try to leave longest continually serving volunteers for keep my job, gain career prowess or get a legacy, even if it's a small one. Many ASQ's Pittsburgh Section. that coveted promotion?" Quality profes- Regardless of what type of career you people don't consider leaving a legacy After retiring, Cas had a vision to teach sionals are trained to mitigate risk. Do a through their work. They tend to only the next generation of quality. He started risk analysis and determine its long-term think about being remembered through youth outreach programs at ASQ's Pitts- effects. Is your job, career or promotion their families, but everyone leaves behind burgh Section, and he always demonstrat- worth sacrificing your morals and poten- a piece of themselves at work. ed how much more quality you get when tially harming someone or something? There are countless stories of immoral By the nature of their work, quality you follow instructions. He asked partici- professionals have the potential to affect pants to fold a dollar bill so it looked like quests for success, but the story of a per- many lives. I still remember what I learned a shirt, and while giving instructions on son who succeeded through honesty and from my first mentor, Casmir Welch. A how to fold it, he'd say, "See the difference integrity will stand the test of time and part of his legacy lives through me in the in quality when you follow the rules and inspire people. Cas is still posthumously quality practices I apply every day. instructions?" honored for his great work with youth outreach programs and the local science Cas, as he preferred to be called, was an engineer at Westinghouse and had a Is it worth it? fairs. Every quality professional should storied career in quality, authoring many Cas valued ethics, and through his teach- consider living by a code of ethics. books, including Applying Total Quality ings, he clearly demonstrated his belief in Sales.1 He firmly believed that Quality in adhering to a code of conduct. But for Making a difference (he always capitalized the Q) mattered in every story of a highly regarded, honest ASQ members and individuals certified everything. He never compromised on his individual, there's a tale of someone with- to a body of knowledge are required to integrity, and I always admired that. out a moral compass who does anything adhere to ASQ's Code of Ethics.3 You to achieve his or her goals-even at the often encounter these guidelines in vari- Cas became my ASQ mentor after I expense of others. ous jobs or professional associations, but For example, when you take time to explore them fur- educators in Atlanta ther, they reveal how ethically achieving Public Schools were success will leave a lasting impression on recently convicted of the people in your professional life. racketeering after ma- 48 QP * www.qualityprogress.com Be impartial and honest in serving nipulating students' the public, employers, customers and standardized test clients. Simply put: Integrity matters. scores.2 Regardless of If I purchase your product or use your the punishments, the service, I trust your organization to fairly situation provides a provide me what I ordered. If I'm charged familiar lesson: Cut- a higher price than a similar consumer, ting corners and using simply because you like them better, why unethical practices would I want to use your services again? for short-term gains Remember, negative reviews travel much http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - August 2015

Up Front
LogOn
Expert Answers
Keeping Current
Mr. Pareto Head
Under Construction
Creative by Design
Coming Together
All the Right Moves
3.4 per Million
Quality in the First Person
Career Corner
Statistics Roundtable
Standards Outlook
QP Toolbox
QP Reviews
One Good Idea
Back to Basics

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