Quality Progress - August 2015 - (Page 5)
EXECUTIVE EDITOR AND
Kick up creativity with the right kindling
NO MATTER WHAT it is, it always comes back to process, doesn't it?
Even innovation-breakthrough, shatter-the-mold change-requires the right process to succeed. And the first part of that innovation process is creativity.
Yet, many organizations do not have the right infrastructure to foster creativity well.
Author and psychologist Daniel Goleman points to an interesting connection between
creativity and innovation, offering a caution for anyone involved in the process:
"You can have quite a lot of creativity in a business organization without having much
innovation at the other end. This occurs when people aren't very motivated, or proper
systems aren't in place. Such workplaces have difficulty hearing the creative ideas, developing them, letting them grow, and figuring out how to implement them successfully."
(Goleman's blog post can be found at: http://ow.ly/PEjlQ.)
This month's cover story focuses on coaxing out creativity within non-conducive
corporate structures. In "Under Construction," p. 14, author Peter Merrill gives some examples of organizations that have the formula down, and provides tips for how you can
encourage creative ideas similarly within an already-established culture and structure.
Small changes could result in big ideas getting the respect and attention they deserve.
"Creative by Design," p. 20, shows more specifically how you can infuse creativity in
design of experiments to find unique solutions to complex problems. Structure doesn't
hinder creativity, the author contends; rather, flexibility is needed within the structure to
obtain the ideal results.
We round out this month's features with "Coming Together," p. 26, which relays the
results of a study showing that quality and social responsibility efforts are inextricably
tied together, and "All the Right Moves," p. 34, which explains how an Ontario-based
hospital used innovative techniques to improve patient care and flow.
Susan E. Daniels
DIGITAL PRODUCTION SPECIALISTS
MEDIA SALES ADMINISTRATOR
Creativity requires that we think a bit differently, and we did just that when brainstorming our World Quality Month issue (coming up in November). This fall, we are
putting together a QP article that features the many instances of quality being covered
(usually humorously) in pop culture. Think of the TV show "30 Rock" and its "Retreat to
Move Forward" episode, which poked fun of Six Sigma.
William J. Troy
We're looking for other instances of mainstream pop culture using quality examples
or references. If you have ideas in mind, please submit them via the form at www.
Brian J. LeHouillier
To promote discussion of issues in the field of quality and
ensure coverage of all responsible points of view, Quality
Progress publishes articles representing conflicting and minority views. Opinions expressed are those of the authors and not
necessarily of ASQ or Quality Progress. Use of the ASQ logo in
advertisements does not necessarily constitute endorsement of
that particular product or service by ASQ.
August 2015 * QP
Table of Contents for the Digital Edition of Quality Progress - August 2015
Mr. Pareto Head
Creative by Design
All the Right Moves
3.4 per Million
Quality in the First Person
One Good Idea
Back to Basics
Quality Progress - August 2015