Quality Progress - September 2017 - 6

SEEN&HEARD

Reader reactions from around the world
EVERYDAY QUALITY

In response to "Quality Is Everywhere"
(January 2017, pp. 46-47): Very nicely
written. An enlightening and effective
way to help those outside the quality
circle discover they, too, are quality
practitioners in their everyday lives
without knowing it. I will certainly
pass it along to a lot of folks in and
outside my organization.
Howard Nguyen, Lenexa, KS
WRITE IT DOWN
Very good article ("In Tandem," April 2017, pp. 20-25)
discussing the difference in managing risks vs. opportunities. I think those who don't have a documented
system for risk/opportunity management under ISO
9001:2015 will be hard pressed to show compliance. If it
isn't written down, it didn't happen.
John Elwer, Iowa City, IA

THE REACTION GAUGE
this month's question

ê
Three Square Market, a Wisconsin organization,
is the first U.S. organization offering to implant
radio-frequency identification (RFID) chips in
its employees-right between their thumb and
forefinger. The chip, which is about the size of
a grain of rice, can be used to operate the copy
machine, open doors, log in to computers and
even make purchases in the organization's
breakroom.
Implantable devices are growing in popularity. While some people see RFID chips as the
technology of the future-eventually replacing
things such as passports and bus passes-
others are much more skeptical about the
implications of being microchipped.
What are some of the potential quality implications or ethical issues surrounding RFID chips
and implantable technology?

Send us your take at editor@asq.org.

6 QP

September 2017 ❘ qualityprogress.com

last month's question ê

Is there anything Amazon can't do? Not only
does it sell just about anything you could
imagine, it also offers same-day shipping
and one-click ordering, uses drones to
deliver packages and even manufactures
some of its own products.
Now, the retail giant is expanding into the
brick-and-mortar grocery store business
with its most recent venture-purchasing
Whole Foods.
Considering Amazon is well known for
dabbling in automation, how might this
acquisition change Amazon's supply chain
implementation model? What new challenges might Amazon face in the fresh food
industry?

Mauricio Rousselon, Monterrey, Mexico, writes:
To have a well-established supply chain for perishables is an important
Whole Foods strength. Amazon should not tinker with it much without
examining its strengths, weaknesses, opportunities and threats. Training
the liaison workforce is critical. Who at Amazon could have quality and food
safety in mind while linking to Amazon's fast performers? Interesting times
for trainers at both companies.


http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - September 2017

Seen and Heard
Progress Report
Mr. Pareto Head
Career Coach
Expert Answers
Field Notes
Data Disruption
The Deal With Big Data
Better Intelligence
A Study in Measurement
Innovation Imperative
Statistics Spotlight
Standard Issues
ASQ's 2017 Quality Resource Guide
Marketplace
Footnotes
Back to Basics
Quality Progress - September 2017 - Intro
Quality Progress - September 2017 - cover1
Quality Progress - September 2017 - cover2
Quality Progress - September 2017 - 1
Quality Progress - September 2017 - 2
Quality Progress - September 2017 - 3
Quality Progress - September 2017 - 4
Quality Progress - September 2017 - 5
Quality Progress - September 2017 - Seen and Heard
Quality Progress - September 2017 - 7
Quality Progress - September 2017 - Progress Report
Quality Progress - September 2017 - 9
Quality Progress - September 2017 - Mr. Pareto Head
Quality Progress - September 2017 - 11
Quality Progress - September 2017 - Career Coach
Quality Progress - September 2017 - 13
Quality Progress - September 2017 - 14
Quality Progress - September 2017 - Expert Answers
Quality Progress - September 2017 - Field Notes
Quality Progress - September 2017 - 17
Quality Progress - September 2017 - 18
Quality Progress - September 2017 - 19
Quality Progress - September 2017 - Data Disruption
Quality Progress - September 2017 - 21
Quality Progress - September 2017 - 22
Quality Progress - September 2017 - 23
Quality Progress - September 2017 - 24
Quality Progress - September 2017 - 25
Quality Progress - September 2017 - The Deal With Big Data
Quality Progress - September 2017 - 27
Quality Progress - September 2017 - 28
Quality Progress - September 2017 - 29
Quality Progress - September 2017 - 30
Quality Progress - September 2017 - 31
Quality Progress - September 2017 - 32
Quality Progress - September 2017 - 33
Quality Progress - September 2017 - Better Intelligence
Quality Progress - September 2017 - 35
Quality Progress - September 2017 - 36
Quality Progress - September 2017 - 37
Quality Progress - September 2017 - 38
Quality Progress - September 2017 - 39
Quality Progress - September 2017 - 40
Quality Progress - September 2017 - 41
Quality Progress - September 2017 - A Study in Measurement
Quality Progress - September 2017 - 43
Quality Progress - September 2017 - 44
Quality Progress - September 2017 - 45
Quality Progress - September 2017 - 46
Quality Progress - September 2017 - 47
Quality Progress - September 2017 - Innovation Imperative
Quality Progress - September 2017 - 49
Quality Progress - September 2017 - 50
Quality Progress - September 2017 - Statistics Spotlight
Quality Progress - September 2017 - 52
Quality Progress - September 2017 - 53
Quality Progress - September 2017 - Standard Issues
Quality Progress - September 2017 - 55
Quality Progress - September 2017 - 56
Quality Progress - September 2017 - 57
Quality Progress - September 2017 - ASQ's 2017 Quality Resource Guide
Quality Progress - September 2017 - 59
Quality Progress - September 2017 - 60
Quality Progress - September 2017 - 61
Quality Progress - September 2017 - 62
Quality Progress - September 2017 - 63
Quality Progress - September 2017 - 64
Quality Progress - September 2017 - 65
Quality Progress - September 2017 - 66
Quality Progress - September 2017 - 67
Quality Progress - September 2017 - Marketplace
Quality Progress - September 2017 - 69
Quality Progress - September 2017 - Footnotes
Quality Progress - September 2017 - 71
Quality Progress - September 2017 - Back to Basics
Quality Progress - September 2017 - cover3
Quality Progress - September 2017 - cover4
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