Quality Progress - September 2017 - 71

The Joy of Lean:
Transforming, Leading
and Sustaining a
Culture of Engaged
Team Performance
DODD STARBIRD ❚ ASQ
QUALITY PRESS ❚ 2016 ❚ 176
PP. ❚ $21 MEMBER, $35 LIST
(BOOK)

This book explores the
critical role of leadership in
creating and sustaining a
culture of excellence using lean. If an organization wants to
realize the long-term benefits of lean implementation, senior
leadership must develop and articulate an inspirational purpose that drives a commitment for cultural transformation
across the entire organization.
The book is written in a conversational style without any
technical jargon. It is an easy read, and numerous case studies with real-world examples provide a good understanding
of what it takes to build a lean culture for sustainable performance. The author makes a compelling case that-if done

right-this framework can deliver long-term efficiency gains
while also inspiring the team through higher engagement
and ownership.
A good feature of this book is that it compiles a history of business theories on process and performance
improvement in an appendix. It helps to quickly build an
understanding of the best thinking in this field in an evolutionary manner without having to refer to multiple texts.
Another appendix introduces the newly emerging concept
of Agile product development.
Although the case studies and examples presented in this
book are useful, it also would be helpful to learn more about
the failures, challenges and barriers that are usually experienced during any implementation. This book is well-suited
for practitioners of lean, team leaders, mid-level managers
and senior executives.
It is not a book about lean tools, rather it is a guide to
implementing lean in a way that engages and empowers the
organization. Those who already have a sound knowledge of
lean tools and have a few years of experience applying these
tools across a variety of projects will benefit the most from
this book.
-Naveen Agarwal, Jacksonville, FL

The Certified Six Sigma Black Belt Handbook
T.M. KUBIAK AND DONALD W. BENBOW ❚ ASQ QUALITY PRESS ❚ 2016 ❚ 946 PP. ❚ $99 MEMBER, $145 LIST (THIRD EDITION, BOOK)

Even though an extensive disclaimer for this text is clear
in setting the tone as one of mastery and professionalism,
Kubiak and Benbow present the material in an approachable
and conversational manner.
A newly-certified Six Sigma Black Belt (BB) could
probably read this book and not require much additional
explanation or coaching to understand the concepts and
tools presented, which is a complement of the style and
content of the text itself. The book also maintains a pulse on
core lean and Six Sigma concepts, consistently returning to a
foundation on which to build all other ideas.
One of the high points of this handbook is its use of plain
language to convey direction. Examples of how and when to
apply specific tools are plentiful and detailed. Each chapter
or section begins with a series of questions for a project
team. In asking those questions, the text helps to prepare
the team members' mindset for the use of each tool.
The book also provides a unique perspective and examples of such tools, such as the stakeholder analysis, that may
not have been provided throughout a BB's previous training.
The text is Minitab-centric, so that may require some adjustment before using this book on actual projects.
Another positive found in this text is its candor or
realness. After a BB is certified and in a position of considerable value to the process-improvement element of

an organization, the person may be more responsible for
managing strategy during the deployment of Six Sigma
rather than managing actual project teams. This book does
the reader a favor by being open about how real-world
corporate projects can be littered with political mines. It
reminds BBs to focus on how the data speak and what
to do with that information, even if that means providing
alternative methods, coaching or constructive feedback
to team members or employees who are not receptive to
change.
There also is a strong
emphasis on statistics and
analytics, as there should be,
with a lot of the appropriate
calculations and charting
explained clearly and effectively. Each analytical method
is prefaced with the intended
use, and there are several
examples provided
for each case. For those
reasons and many more, this
book would be a solid selection for a Six Sigma trainer.
-Trevor Jordan, Orlando, FL

qualityprogress.com ❘ September 2017

QP 71


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Table of Contents for the Digital Edition of Quality Progress - September 2017

Seen and Heard
Progress Report
Mr. Pareto Head
Career Coach
Expert Answers
Field Notes
Data Disruption
The Deal With Big Data
Better Intelligence
A Study in Measurement
Innovation Imperative
Statistics Spotlight
Standard Issues
ASQ's 2017 Quality Resource Guide
Marketplace
Footnotes
Back to Basics
Quality Progress - September 2017 - Intro
Quality Progress - September 2017 - cover1
Quality Progress - September 2017 - cover2
Quality Progress - September 2017 - 1
Quality Progress - September 2017 - 2
Quality Progress - September 2017 - 3
Quality Progress - September 2017 - 4
Quality Progress - September 2017 - 5
Quality Progress - September 2017 - Seen and Heard
Quality Progress - September 2017 - 7
Quality Progress - September 2017 - Progress Report
Quality Progress - September 2017 - 9
Quality Progress - September 2017 - Mr. Pareto Head
Quality Progress - September 2017 - 11
Quality Progress - September 2017 - Career Coach
Quality Progress - September 2017 - 13
Quality Progress - September 2017 - 14
Quality Progress - September 2017 - Expert Answers
Quality Progress - September 2017 - Field Notes
Quality Progress - September 2017 - 17
Quality Progress - September 2017 - 18
Quality Progress - September 2017 - 19
Quality Progress - September 2017 - Data Disruption
Quality Progress - September 2017 - 21
Quality Progress - September 2017 - 22
Quality Progress - September 2017 - 23
Quality Progress - September 2017 - 24
Quality Progress - September 2017 - 25
Quality Progress - September 2017 - The Deal With Big Data
Quality Progress - September 2017 - 27
Quality Progress - September 2017 - 28
Quality Progress - September 2017 - 29
Quality Progress - September 2017 - 30
Quality Progress - September 2017 - 31
Quality Progress - September 2017 - 32
Quality Progress - September 2017 - 33
Quality Progress - September 2017 - Better Intelligence
Quality Progress - September 2017 - 35
Quality Progress - September 2017 - 36
Quality Progress - September 2017 - 37
Quality Progress - September 2017 - 38
Quality Progress - September 2017 - 39
Quality Progress - September 2017 - 40
Quality Progress - September 2017 - 41
Quality Progress - September 2017 - A Study in Measurement
Quality Progress - September 2017 - 43
Quality Progress - September 2017 - 44
Quality Progress - September 2017 - 45
Quality Progress - September 2017 - 46
Quality Progress - September 2017 - 47
Quality Progress - September 2017 - Innovation Imperative
Quality Progress - September 2017 - 49
Quality Progress - September 2017 - 50
Quality Progress - September 2017 - Statistics Spotlight
Quality Progress - September 2017 - 52
Quality Progress - September 2017 - 53
Quality Progress - September 2017 - Standard Issues
Quality Progress - September 2017 - 55
Quality Progress - September 2017 - 56
Quality Progress - September 2017 - 57
Quality Progress - September 2017 - ASQ's 2017 Quality Resource Guide
Quality Progress - September 2017 - 59
Quality Progress - September 2017 - 60
Quality Progress - September 2017 - 61
Quality Progress - September 2017 - 62
Quality Progress - September 2017 - 63
Quality Progress - September 2017 - 64
Quality Progress - September 2017 - 65
Quality Progress - September 2017 - 66
Quality Progress - September 2017 - 67
Quality Progress - September 2017 - Marketplace
Quality Progress - September 2017 - 69
Quality Progress - September 2017 - Footnotes
Quality Progress - September 2017 - 71
Quality Progress - September 2017 - Back to Basics
Quality Progress - September 2017 - cover3
Quality Progress - September 2017 - cover4
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