Quality Progress - September 2017 - 9

of such technology? Are these devices
ushering in a new era of employee and
workplace management?

Improving the workplace

Wearable devices can result in what
seems to be many positive outcomes
in terms of how employees work. The
construction industry, for instance, has
long been aware of wearable technology's potential to increase productivity
and safety. Humanyze, an MIT-incubated
social sensing and analytics platform,
also has used sensor-embedded staff
badges to track employee interactions,
locations and postures to enhance
processes, employee engagement and
teamwork.⁶
Some HR experts said they believe
such smart technology can be used to
monitor workplace activities and conditions, and help management make better
decisions on reinventing and improving
workspaces.
Optimizing space and creating
healthier and more comfortable workplaces-in addition to reducing employee
stress-are the major focus areas that are
driving the increased adoption of smart
technology at workplaces. New technology includes heat identifiers, cameras
that monitor space use and ergonomics, Internet of Things-based sensors
and wearables. By understanding how
employees work, communicate and collaborate, organizations can use the data
to redesign workplaces, team structures
and training programs.⁷
"Future devices will help companies to monitor stress through heart
rate, respiration and sleep. We know
that stress and lack of sleep can affect
productivity greatly," said Neil Shah of

AUTOMOTIVE

CAR OWNERS FIND NEW VEHICLES
MORE APPEALING THAN EVER: STUDY

New vehicles are more appealing to car owners now more than ever, according to a recent J.D. Power study.
Car owners' strong love affair with new vehicles is evident through a ninepoint increase in the automotive performance, execution and layout (APEAL)
index from last year-the largest gain ever-according to J.D. Power, which
conducted the analysis.
In this year's study, the industry average APEAL index increased to 810
points (on a 1,000-point scale), propelled by significantly better scores in
nine of the 10 categories measured and 19 of the 32 brands in the study making positive gains in their performance, compared with 2016.
"Many automakers are getting better and better at giving consumers what
they want in a vehicle," said Dave Sargent, vice president of global automotive at J.D. Power. "The industry is doing a very good job of creating vehicles
customers like across every segment, and the APEAL study identifies why
this is. One clear reason is that nonpremium vehicles are increasingly offering
technology and safety features found in premium vehicles."
For more results, visit http://tinyurl.com/jdpower-new-vehicle-study.
MBNQA

Appointments Made
To Baldrige Panel

Rulon Stacey has been reappointed to another one-year term
as chair of the Baldrige Program's Board of Overseers. Two
other board members-Reatha King and Robert Pence-were
reappointed to the advisory board, and two new members,
Patricia Fagan Greco and Rand Jerris, were added to the panel.
All four will serve three-year terms that end in February 2020.
The board meets twice a year to review the work of the private
sector contractors, which assist the NIST director in managing
the Baldrige Award, and makes recommendations for the improvement of the
award process as it deems necessary.

APQC HOSTS ANNUAL EVENT

The American Productivity and Quality Center's annual event on
process and performance management will be held Oct. 2-6 in Houston.
Visit http://tinyurl.com/apqc-houston-conference for more details.

continued on page 10 

qualityprogress.com ❘ September 2017

QP 9


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Table of Contents for the Digital Edition of Quality Progress - September 2017

Seen and Heard
Progress Report
Mr. Pareto Head
Career Coach
Expert Answers
Field Notes
Data Disruption
The Deal With Big Data
Better Intelligence
A Study in Measurement
Innovation Imperative
Statistics Spotlight
Standard Issues
ASQ's 2017 Quality Resource Guide
Marketplace
Footnotes
Back to Basics
Quality Progress - September 2017 - Intro
Quality Progress - September 2017 - cover1
Quality Progress - September 2017 - cover2
Quality Progress - September 2017 - 1
Quality Progress - September 2017 - 2
Quality Progress - September 2017 - 3
Quality Progress - September 2017 - 4
Quality Progress - September 2017 - 5
Quality Progress - September 2017 - Seen and Heard
Quality Progress - September 2017 - 7
Quality Progress - September 2017 - Progress Report
Quality Progress - September 2017 - 9
Quality Progress - September 2017 - Mr. Pareto Head
Quality Progress - September 2017 - 11
Quality Progress - September 2017 - Career Coach
Quality Progress - September 2017 - 13
Quality Progress - September 2017 - 14
Quality Progress - September 2017 - Expert Answers
Quality Progress - September 2017 - Field Notes
Quality Progress - September 2017 - 17
Quality Progress - September 2017 - 18
Quality Progress - September 2017 - 19
Quality Progress - September 2017 - Data Disruption
Quality Progress - September 2017 - 21
Quality Progress - September 2017 - 22
Quality Progress - September 2017 - 23
Quality Progress - September 2017 - 24
Quality Progress - September 2017 - 25
Quality Progress - September 2017 - The Deal With Big Data
Quality Progress - September 2017 - 27
Quality Progress - September 2017 - 28
Quality Progress - September 2017 - 29
Quality Progress - September 2017 - 30
Quality Progress - September 2017 - 31
Quality Progress - September 2017 - 32
Quality Progress - September 2017 - 33
Quality Progress - September 2017 - Better Intelligence
Quality Progress - September 2017 - 35
Quality Progress - September 2017 - 36
Quality Progress - September 2017 - 37
Quality Progress - September 2017 - 38
Quality Progress - September 2017 - 39
Quality Progress - September 2017 - 40
Quality Progress - September 2017 - 41
Quality Progress - September 2017 - A Study in Measurement
Quality Progress - September 2017 - 43
Quality Progress - September 2017 - 44
Quality Progress - September 2017 - 45
Quality Progress - September 2017 - 46
Quality Progress - September 2017 - 47
Quality Progress - September 2017 - Innovation Imperative
Quality Progress - September 2017 - 49
Quality Progress - September 2017 - 50
Quality Progress - September 2017 - Statistics Spotlight
Quality Progress - September 2017 - 52
Quality Progress - September 2017 - 53
Quality Progress - September 2017 - Standard Issues
Quality Progress - September 2017 - 55
Quality Progress - September 2017 - 56
Quality Progress - September 2017 - 57
Quality Progress - September 2017 - ASQ's 2017 Quality Resource Guide
Quality Progress - September 2017 - 59
Quality Progress - September 2017 - 60
Quality Progress - September 2017 - 61
Quality Progress - September 2017 - 62
Quality Progress - September 2017 - 63
Quality Progress - September 2017 - 64
Quality Progress - September 2017 - 65
Quality Progress - September 2017 - 66
Quality Progress - September 2017 - 67
Quality Progress - September 2017 - Marketplace
Quality Progress - September 2017 - 69
Quality Progress - September 2017 - Footnotes
Quality Progress - September 2017 - 71
Quality Progress - September 2017 - Back to Basics
Quality Progress - September 2017 - cover3
Quality Progress - September 2017 - cover4
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