Quality Progress - October 2013 - (Page 6)

logon Seen&Heard document creation procedure. Contex- Handling electronic avalanches are the most useful tools in reducing In response to “Avoiding an Avalanche” documentation complexity, and these (May 2013, pp. 22-27): While the author tools are incredibly easy to build in some makes a strong case for discarding systems, like wikis. manual document control systems, I think tual links and category-navigation panels So for an electronic solution to be a a description of electronic solutions, or real improvement over manual document their desired characteristics, would have management, the most important feature complemented the article nicely. is that the software allows creation of an Some electronic solutions offer little effective small-world network of docu- or no improvement over manual systems. ments. This feature transforms document Storing office documents on a server, for ex- management and data management into ample, is no big improvement regardless of true knowledge management. folder organization. Sharepoint implementa- Pancho Castano tions can easily get buried in the avalanche Cypress, TX mentioned unless specific procedural steps are implemented to avoid this. As the author points out, increasing quality usually requires increasing documentation. But with traditional document Social buzz What readers are saying on social media: @JenniferLeny: ISo 9001:2015 is coming! How can your organization uti- ic), the increasing complexity of documenta- lize ISo 9001 to lift business performance tion becomes unmanageable. The difficulty to new heights? http://goo.gl/nVtlJA @ASQ: Popular! new Quality in the they interrelate grows much faster than First Person: A husband and wife use the number of documents themselves. This quality tools to strengthen their union. leads many to keep minimal documentation, http://ow.ly/oKnBi which is a recipe for minimal quality. A search function in electronic systems on Facebook: Joshua Young in response to Expert is great, but it still has limited value because Answers article, “Correction vs. Cor- even if it helps with finding documents, it rective Action,” (August 2013, p. 8): rarely simplifies how documents interrelate. Corrective action operates at a higher Electronic document management level of Bloom‘s order of thinking skills. only has a hope of beating the complex- It applies more consensus building, ity avalanche by enabling the creation of empirical research methods and systemic a small-world network of documents. A improvement. Correction is more direct, small-world network is one in which every involving an individual situation. In orga- document is connected to every other nizations, we need both. Performing as a document by a small number of clicks group, at high thresholds, is the end goal. (preferably, two to four). Building the net- Yet, deviations from the standard must work has to be done procedurally to work. also be addressed through correction if It can and should be specified right in the 6 they are isolated and uniquely identifiable. QP • www.qualityprogress.com Find the latest news, quips and targeted content from QP and its staff Executive Editor & Associate Publisher Seiche Sanders: @ASQ_Seiche Associate Editor Mark Edmund: @ASQ_Mark Assistant Editor Amanda Hankel: @ASQ_Amanda Contributing Editor Megan Schmidt: @ASQ_Megan editor@asq.org www.facebook.com/ groups/43461176682 www.linkedin.com/groups/qualityprogress-magazine-asq-1878386 on Twitter: management systems (manual or electron- in finding documents and learning how StayConnected QP popular ’S MoSt articleS (All URls case sensitive) 1. Crunching the Numbers: Get the details behind QP’s 2012 Salary Survey. (http://bit.ly/ crunchnumbers) 2. Corrective vs. Preventive Action: Know the difference between corrective and preventive action. (http://bit.ly/ correctvsprevent) 3. Standard Wise: read how viewing iSo 9001 in a new light could boost business management. (http://bit.ly/ standardwise) 4. Measuring Up: How does your organization compare to others around the world? (http://bit.ly/ measuringup) http://www.facebook.com/ http://www.linkedin.com/groups/quality-progress-magazine-asq-1878386 http://www.goo.gl/NVtLJA http://www.bit.ly/ http://www.ow.ly/oKnBi http://www.bit.ly/correctvprevent http://www.bit.ly/standardwise http://www.bit.ly/measureingup http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - October 2013

Up Front
LogOn
Expert Answers
Perspectives
Keeping Current
Mr. Pareto Head
5S Shakeup
For the Greater Good
Turned On
Get There Faster
Career Corner
Standards Outlook
Quality in the First Person
QP Toolbox
QP Reviews
Back to Basics

Quality Progress - October 2013

https://www.nxtbook.com/naylor/ASQM/ASQM0719
https://www.nxtbook.com/naylor/ASQM/ASQM0619
https://www.nxtbook.com/naylor/ASQM/ASQM0519
https://www.nxtbook.com/naylor/ASQM/ASQM0419
https://www.nxtbook.com/naylor/ASQM/ASQM0319
https://www.nxtbook.com/naylor/ASQM/ASQM0219
https://www.nxtbook.com/naylor/ASQM/ASQM0119
https://www.nxtbook.com/naylor/ASQM/ASQM1218
https://www.nxtbook.com/naylor/ASQM/ASQM1118
https://www.nxtbook.com/naylor/ASQM/ASQM1018
https://www.nxtbook.com/naylor/ASQM/ASQM0918
https://www.nxtbook.com/naylor/ASQM/ASQM0818
https://www.nxtbook.com/naylor/ASQM/ASQM0718
https://www.nxtbook.com/naylor/ASQM/ASQM0618
https://www.nxtbook.com/naylor/ASQM/ASQM0518
https://www.nxtbook.com/naylor/ASQM/ASQM0418
https://www.nxtbook.com/naylor/ASQM/ASQM0318
https://www.nxtbook.com/naylor/ASQM/ASQM0218
https://www.nxtbook.com/naylor/ASQM/ASQM0118
https://www.nxtbook.com/naylor/ASQM/ASQM1217
https://www.nxtbook.com/naylor/ASQM/ASQM1117
https://www.nxtbook.com/naylor/ASQM/ASQM1017
https://www.nxtbook.com/naylor/ASQM/ASQM0917
https://www.nxtbook.com/naylor/ASQM/ASQM0817
https://www.nxtbook.com/naylor/ASQM/ASQM0717
https://www.nxtbook.com/naylor/ASQM/ASQM0617
https://www.nxtbook.com/naylor/ASQM/ASQM0517
https://www.nxtbook.com/naylor/ASQM/ASQM0417
https://www.nxtbook.com/naylor/ASQM/ASQC12518
https://www.nxtbook.com/naylor/ASQM/ASQM0317
https://www.nxtbook.com/naylor/ASQM/ASQM0217
https://www.nxtbook.com/naylor/ASQM/ASQM0117
https://www.nxtbook.com/naylor/ASQM/ASQM1216
https://www.nxtbook.com/naylor/ASQM/ASQM1116
https://www.nxtbook.com/naylor/ASQM/ASQM1016
https://www.nxtbook.com/naylor/ASQM/ASAC0016
https://www.nxtbook.com/naylor/ASQM/ASQM0916
https://www.nxtbook.com/naylor/ASQM/ASQA0016
https://www.nxtbook.com/naylor/ASQM/ASQM0816
https://www.nxtbook.com/naylor/ASQM/ASQM0716
https://www.nxtbook.com/naylor/ASQM/ASQM0616
https://www.nxtbook.com/naylor/ASQM/ASQM0516
https://www.nxtbook.com/naylor/ASQM/ASQM0416
https://www.nxtbook.com/naylor/ASQM/ASQM0316
https://www.nxtbook.com/naylor/ASQM/ASQM0216
https://www.nxtbook.com/naylor/ASQM/ASQM0116
https://www.nxtbook.com/naylor/ASQM/ASQM1215
https://www.nxtbook.com/naylor/ASQM/ASQM1115
https://www.nxtbook.com/naylor/ASQM/ASQM1015
https://www.nxtbook.com/naylor/ASQM/ASQM0915
https://www.nxtbook.com/naylor/ASQM/ASQM0815
https://www.nxtbook.com/naylor/ASQM/ASQM0715
https://www.nxtbook.com/naylor/ASQM/ASQM0615
https://www.nxtbook.com/naylor/ASQM/ASQM0515
https://www.nxtbook.com/naylor/ASQM/ASQM0315
https://www.nxtbook.com/naylor/ASQM/ASQM0215
https://www.nxtbook.com/naylor/ASQM/ASQM0115
https://www.nxtbook.com/naylor/ASQM/ASQM1214
https://www.nxtbook.com/naylor/ASQM/ASQM1114
https://www.nxtbook.com/naylor/ASQM/ASQM1014
https://www.nxtbook.com/naylor/ASQM/ASQM0914
https://www.nxtbook.com/naylor/ASQM/ASQM0814
https://www.nxtbook.com/naylor/ASQM/ASQM0714
https://www.nxtbook.com/naylor/ASQM/ASQM0614
https://www.nxtbook.com/naylor/ASQM/ASQM0514
https://www.nxtbook.com/naylor/ASQM/ASQM0414
https://www.nxtbook.com/naylor/ASQM/ASQM0314
https://www.nxtbook.com/naylor/ASQM/ASQM0214
https://www.nxtbook.com/naylor/ASQM/ASQM0114
https://www.nxtbook.com/naylor/ASQM/ASQM1213
https://www.nxtbook.com/naylor/ASQM/ASQM1113
https://www.nxtbook.com/naylor/ASQM/ASQM1013
https://www.nxtbook.com/naylor/ASQM/ASQM0913
https://www.nxtbook.com/naylor/ASQM/ASQM0813
https://www.nxtbook.com/naylor/ASQM/ASQM0713
https://www.nxtbook.com/naylor/ASQM/ASQM0613
https://www.nxtbook.com/naylor/ASQM/ASQM0513
https://www.nxtbook.com/naylor/ASQM/ASQM0413
https://www.nxtbook.com/naylor/ASQM/ASQM0313
https://www.nxtbook.com/nxtbooks/naylor/ASQM0213
https://www.nxtbook.com/nxtbooks/naylor/ASQM0113
https://www.nxtbook.com/nxtbooks/naylor/ASQM1212
https://www.nxtbook.com/nxtbooks/naylor/ASQM1112
https://www.nxtbook.com/nxtbooks/naylor/ASQM1012
https://www.nxtbook.com/nxtbooks/naylor/ASQM0912
https://www.nxtbookmedia.com