Quality Progress - October 2017 - 3

FEATURES
18

In Focus

34

26

The Results Are In

ISO 9001:2015 audits are proving to be more
difficult than audits prior to the standard's
revision, a new survey suggests, and new
auditing approaches and competencies may be
needed to assess an organization's conformance
with the standard's new requirements.
by Luis Fonseca and Pedro Domingues

40

INSIDE
October 2017

VOLUME 50

●

NUMBER 10

Visual Aid

A new tool for quality management
system auditors converts ISO
9001:2015 requirements to radar
charts, easily showing where there
may be gaps in the system and areas
to improve.
by Ferhan Bugay

Apply failure mode and effects analysis-
specifically, risk priority numbers-to address
ISO 9001:2015's new risk-based thinking
requirement.
by Jim Breneman, Dan Burrows
and Mark Durivage

Experimental Learning

Learn about the new methods for
evaluating experimental plans
or experiments embedded in
observational data.
by Ron S. Kenett and Nam-Ky Nguyen

EXCLUSIVES

at qualityprogress.com

Survey Specifics

A rundown of the questions and
research parameters used to survey
quality management system auditors
about ISO 9001:2015, the subject of
"The Results Are In," pp. 26-33.

Mapping Out Results

An example of an audit assessment
checklist sheet that can be used
to assess an organization's quality
management system against each
of ISO 9001:2015's subclauses, an
important first step in creating radar
maps and presenting audit findings,
the topic of "Visual Aid," pp. 34-39.

Recipe for Success

Additional figures to show how to
identify and document "knacks" in a
process, the subject of this month's
qualityprogress.com ❘ October 2017 QP 3
Try This Today ("Don't Lose the
Recipe," p. 64).

qualityprogress.com ❘ October 2017

QP 3


http://www.qualityprogress.com http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - October 2017

Seen and Heard
Progress Report
Mr. Pareto Head
Expert Answers
Career Coach
In Focus
The Results Are In
Visual Aid
Experimental Learning
Statistics Spotlight
Standard Issues
Marketplace
Footnotes
Try This Today
STANDARDS AND AUDITING GUIDE
Quality Progress - October 2017 - intro
Quality Progress - October 2017 - cover1
Quality Progress - October 2017 - cover2
Quality Progress - October 2017 - 1
Quality Progress - October 2017 - 2
Quality Progress - October 2017 - 3
Quality Progress - October 2017 - 4
Quality Progress - October 2017 - 5
Quality Progress - October 2017 - Seen and Heard
Quality Progress - October 2017 - 7
Quality Progress - October 2017 - Progress Report
Quality Progress - October 2017 - Mr. Pareto Head
Quality Progress - October 2017 - 10
Quality Progress - October 2017 - 11
Quality Progress - October 2017 - Expert Answers
Quality Progress - October 2017 - 13
Quality Progress - October 2017 - Career Coach
Quality Progress - October 2017 - 15
Quality Progress - October 2017 - 16
Quality Progress - October 2017 - 17
Quality Progress - October 2017 - In Focus
Quality Progress - October 2017 - 19
Quality Progress - October 2017 - 20
Quality Progress - October 2017 - 21
Quality Progress - October 2017 - 22
Quality Progress - October 2017 - 23
Quality Progress - October 2017 - 24
Quality Progress - October 2017 - 25
Quality Progress - October 2017 - The Results Are In
Quality Progress - October 2017 - 27
Quality Progress - October 2017 - 28
Quality Progress - October 2017 - 29
Quality Progress - October 2017 - 30
Quality Progress - October 2017 - 31
Quality Progress - October 2017 - 32
Quality Progress - October 2017 - 33
Quality Progress - October 2017 - Visual Aid
Quality Progress - October 2017 - 35
Quality Progress - October 2017 - 36
Quality Progress - October 2017 - 37
Quality Progress - October 2017 - 38
Quality Progress - October 2017 - 39
Quality Progress - October 2017 - Experimental Learning
Quality Progress - October 2017 - 41
Quality Progress - October 2017 - 42
Quality Progress - October 2017 - 43
Quality Progress - October 2017 - 44
Quality Progress - October 2017 - 45
Quality Progress - October 2017 - 46
Quality Progress - October 2017 - 47
Quality Progress - October 2017 - Statistics Spotlight
Quality Progress - October 2017 - 49
Quality Progress - October 2017 - Standard Issues
Quality Progress - October 2017 - 51
Quality Progress - October 2017 - 52
Quality Progress - October 2017 - 53
Quality Progress - October 2017 - 54
Quality Progress - October 2017 - 55
Quality Progress - October 2017 - STANDARDS AND AUDITING GUIDE
Quality Progress - October 2017 - 57
Quality Progress - October 2017 - Marketplace
Quality Progress - October 2017 - 59
Quality Progress - October 2017 - Footnotes
Quality Progress - October 2017 - 61
Quality Progress - October 2017 - 62
Quality Progress - October 2017 - 63
Quality Progress - October 2017 - Try This Today
Quality Progress - October 2017 - cover3
Quality Progress - October 2017 - cover4
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