Quality Progress - October 2017 - 34

F E AT U R E

AUDITING

Visual
Aid
New tool converts QMS audit findings
to radar charts | by Ferhan Bugay

Just the
Facts
Reports that
detail findings
from quality management system
audits can sometimes be unclear
and ambiguous
for those being
audited.
To allow auditees
to more easily
see gaps in their
system and areas
to improve, and
make it easier
for auditors to
communicate the
need for change, a
new tool converts
the ISO 9001:2015
requirements to
radar charts and
visually presents
the findings.

34 QP

Increasing the effectiveness and efficiency of audit programs is
an essential key performance indicator for those in the quality community. That's why audit programs and audit reports are
important tools to boost an organization's performance.
The most valuable output of an audit program is the audit report.
The audit report should focus on future issues and offer insights on
areas to improve.
Because every auditor has an individual vision and perspective, it
can be difficult to calibrate all auditors to provide excellent outputs,
such as audit reports. To do this, you may enhance auditors' qualifications, perspectives and visions by training them, or you could
provide them with an audit tool designed to assess all aspects of
related processes without any subjective evaluation or gaps.
There are already some tools designed for such assessments, such
as the European Foundation for Quality Management's excellence
model1 or Michael Hammer's process maturity assessment model.2
But there's a new tool called the ISO 9001:2015 assessment tool
that converts the standard's requirements to radar charts and can
provide better and more tangible results from quality management
system (QMS) audits.

October 2017 ❘ qualityprogress.com


http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - October 2017

Seen and Heard
Progress Report
Mr. Pareto Head
Expert Answers
Career Coach
In Focus
The Results Are In
Visual Aid
Experimental Learning
Statistics Spotlight
Standard Issues
Marketplace
Footnotes
Try This Today
STANDARDS AND AUDITING GUIDE
Quality Progress - October 2017 - intro
Quality Progress - October 2017 - cover1
Quality Progress - October 2017 - cover2
Quality Progress - October 2017 - 1
Quality Progress - October 2017 - 2
Quality Progress - October 2017 - 3
Quality Progress - October 2017 - 4
Quality Progress - October 2017 - 5
Quality Progress - October 2017 - Seen and Heard
Quality Progress - October 2017 - 7
Quality Progress - October 2017 - Progress Report
Quality Progress - October 2017 - Mr. Pareto Head
Quality Progress - October 2017 - 10
Quality Progress - October 2017 - 11
Quality Progress - October 2017 - Expert Answers
Quality Progress - October 2017 - 13
Quality Progress - October 2017 - Career Coach
Quality Progress - October 2017 - 15
Quality Progress - October 2017 - 16
Quality Progress - October 2017 - 17
Quality Progress - October 2017 - In Focus
Quality Progress - October 2017 - 19
Quality Progress - October 2017 - 20
Quality Progress - October 2017 - 21
Quality Progress - October 2017 - 22
Quality Progress - October 2017 - 23
Quality Progress - October 2017 - 24
Quality Progress - October 2017 - 25
Quality Progress - October 2017 - The Results Are In
Quality Progress - October 2017 - 27
Quality Progress - October 2017 - 28
Quality Progress - October 2017 - 29
Quality Progress - October 2017 - 30
Quality Progress - October 2017 - 31
Quality Progress - October 2017 - 32
Quality Progress - October 2017 - 33
Quality Progress - October 2017 - Visual Aid
Quality Progress - October 2017 - 35
Quality Progress - October 2017 - 36
Quality Progress - October 2017 - 37
Quality Progress - October 2017 - 38
Quality Progress - October 2017 - 39
Quality Progress - October 2017 - Experimental Learning
Quality Progress - October 2017 - 41
Quality Progress - October 2017 - 42
Quality Progress - October 2017 - 43
Quality Progress - October 2017 - 44
Quality Progress - October 2017 - 45
Quality Progress - October 2017 - 46
Quality Progress - October 2017 - 47
Quality Progress - October 2017 - Statistics Spotlight
Quality Progress - October 2017 - 49
Quality Progress - October 2017 - Standard Issues
Quality Progress - October 2017 - 51
Quality Progress - October 2017 - 52
Quality Progress - October 2017 - 53
Quality Progress - October 2017 - 54
Quality Progress - October 2017 - 55
Quality Progress - October 2017 - STANDARDS AND AUDITING GUIDE
Quality Progress - October 2017 - 57
Quality Progress - October 2017 - Marketplace
Quality Progress - October 2017 - 59
Quality Progress - October 2017 - Footnotes
Quality Progress - October 2017 - 61
Quality Progress - October 2017 - 62
Quality Progress - October 2017 - 63
Quality Progress - October 2017 - Try This Today
Quality Progress - October 2017 - cover3
Quality Progress - October 2017 - cover4
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