Quality Progress - October 2017 - 60

Introduction to 8D
Problem Solving
ALI ZARGHAMI AND DON
BENBOW ❚ ASQ QUALITY
PRESS ❚ 2017 ❚ 60 PP. ❚ $21
MEMBER, $35 LIST (BOOK)

8D problem solving is a
simple tool, not based in
statistics that can be easily
learned. It is available to
everyone to bring structure
to solving problems. At one
time problem solving was
considered a management responsibility. All personnel should
understand that in the current world, part of their job-no
matter what it is or where they work-is to solve problems.
Therefore, they must have some set process on how to perform
that function.
This book will introduce and guide anyone new to structured
problem solving. The authors provide step-by-step instructions
in 8D with a working template to be completed as the process

progresses. They provide quick summaries of the common
problem-solving tools.
8D is sometimes called TOPS (team oriented problem solving)
8D. The eight steps to the method are:
+ Select an appropriate team.
+ Formulate the problem definition.
+ Activate interim containment of the issue.
+ Find the root causes.
+ Select and verify corrections.
+ Implement and validate the corrective actions.
+ Take preventive steps for the future.
+ Congratulate the team for successful completion.
Since 8D is a team function, it makes use of the four stages of
the team life cycle: forming, storming, norming and performing.
Case studies are provided so the novice can see how the process works and its breadth of application. Several unsolved case
studies follow with comments to help steer direction and provide
practice in applying the technique. A complete index, a table of
contents and a list of figures and tables complete the book.
Using this book will help anyone lead a problem-solving
effort for the first time.
-Marc A. Feldman, Houston

Additions to your quality library

Footnotes
Quality Management -
Essential Planning for
Breweries
MARY PELLETTIERI ❚ BREWERS
PUBLICATIONS ❚ 2015 ❚ 200 PP. ❚
$95.00 (BOOK)

This book is an excellent, in-depth and
detailed guide for establishing a quality
system for a brewery of any size
Pellettieri leaves no category of quality management uncovered-starting
with the basics of quality management
and detailing spectral analysis of the
beer. Professionals with a background in
quality may find parts to be slow, only
because it does get into detailed basics
of quality management. But topics are
applied to different-sized breweries
based on barrel production, which is
fascinating to see the applicability to

60 QP

October 2017 ❘ qualityprogress.com

an up-and-coming industry with the
exponential growth of craft breweries.
This is probably one of the top features
of the book because it can show how a
brewery can grow production and still
maintain high levels of quality.
The second half of the book is all
about applying of everything that had
been set up in the first half of the book
in regards to the principles for planning
for quality in the brewery. The final
chapter is a guide to assessing the level
of quality in the brewery. Also, there are
appendixes that give you all the tools to
properly manage quality in a brewery.
The appendixes give a sample quality
manual for a small brewery.
This book is a must-have for any
brewery, the information, sample
standard operating procedures, forms,

manuals, audits and best practices are
fully inclusive and, if properly followed,
can assist in creating a consistent, quality product.
-Conor Leahy, San Diego, CA


http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - October 2017

Seen and Heard
Progress Report
Mr. Pareto Head
Expert Answers
Career Coach
In Focus
The Results Are In
Visual Aid
Experimental Learning
Statistics Spotlight
Standard Issues
Marketplace
Footnotes
Try This Today
STANDARDS AND AUDITING GUIDE
Quality Progress - October 2017 - intro
Quality Progress - October 2017 - cover1
Quality Progress - October 2017 - cover2
Quality Progress - October 2017 - 1
Quality Progress - October 2017 - 2
Quality Progress - October 2017 - 3
Quality Progress - October 2017 - 4
Quality Progress - October 2017 - 5
Quality Progress - October 2017 - Seen and Heard
Quality Progress - October 2017 - 7
Quality Progress - October 2017 - Progress Report
Quality Progress - October 2017 - Mr. Pareto Head
Quality Progress - October 2017 - 10
Quality Progress - October 2017 - 11
Quality Progress - October 2017 - Expert Answers
Quality Progress - October 2017 - 13
Quality Progress - October 2017 - Career Coach
Quality Progress - October 2017 - 15
Quality Progress - October 2017 - 16
Quality Progress - October 2017 - 17
Quality Progress - October 2017 - In Focus
Quality Progress - October 2017 - 19
Quality Progress - October 2017 - 20
Quality Progress - October 2017 - 21
Quality Progress - October 2017 - 22
Quality Progress - October 2017 - 23
Quality Progress - October 2017 - 24
Quality Progress - October 2017 - 25
Quality Progress - October 2017 - The Results Are In
Quality Progress - October 2017 - 27
Quality Progress - October 2017 - 28
Quality Progress - October 2017 - 29
Quality Progress - October 2017 - 30
Quality Progress - October 2017 - 31
Quality Progress - October 2017 - 32
Quality Progress - October 2017 - 33
Quality Progress - October 2017 - Visual Aid
Quality Progress - October 2017 - 35
Quality Progress - October 2017 - 36
Quality Progress - October 2017 - 37
Quality Progress - October 2017 - 38
Quality Progress - October 2017 - 39
Quality Progress - October 2017 - Experimental Learning
Quality Progress - October 2017 - 41
Quality Progress - October 2017 - 42
Quality Progress - October 2017 - 43
Quality Progress - October 2017 - 44
Quality Progress - October 2017 - 45
Quality Progress - October 2017 - 46
Quality Progress - October 2017 - 47
Quality Progress - October 2017 - Statistics Spotlight
Quality Progress - October 2017 - 49
Quality Progress - October 2017 - Standard Issues
Quality Progress - October 2017 - 51
Quality Progress - October 2017 - 52
Quality Progress - October 2017 - 53
Quality Progress - October 2017 - 54
Quality Progress - October 2017 - 55
Quality Progress - October 2017 - STANDARDS AND AUDITING GUIDE
Quality Progress - October 2017 - 57
Quality Progress - October 2017 - Marketplace
Quality Progress - October 2017 - 59
Quality Progress - October 2017 - Footnotes
Quality Progress - October 2017 - 61
Quality Progress - October 2017 - 62
Quality Progress - October 2017 - 63
Quality Progress - October 2017 - Try This Today
Quality Progress - October 2017 - cover3
Quality Progress - October 2017 - cover4
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