QUALITY PROGRESS | NOVEMBER 2014
P
Putting Best Practices to Work
www.qualityprogress.com | November 2014
QUALITY PROGRESS
WORLD QUALITY MONTH
SYNCED
UP
IT services company
coordinates multiple
quality methods to
propel program p. 22
Plus:
Deļ¬ning quality
for the 21st
century p. 16
Dissecting the
ISO 9001:2015
draft international
standard p. 56
VOLUME 47/NUMBER 11
The Global Voice of Quality
TM
http://www.qualityprogress.com
Table of Contents for the Digital Edition of Quality Progress - November 2014