Quality Progress - November 2014 - 6

LOGON Seen&Heard Tune In Just the beginning I completely agree with Luis Echeverria's another way." I decided to sign right Back to Basics article, "Use Your Head," back up for the next test date to ensure I (October 2014, p. 80). I can't count the wouldn't let the opportunity slip by. number of certified quality engineers who Well, here we are, coming upon the don't understand and correctly apply sta- December 2014 test date, and I have to tistical sampling plans, such as ASQ/ANSI wonder if I am any better off now than I Z1.4. And forget about them knowing what was then. No prep class this time. It's just an operating characteristics curve is. me studying by myself. I hope that the Too many certified quality auditors don't know how to clearly write an audit observation so that an outsider would second time is the charm. Thank you for your insight and for letting us know you struggled, too. know what the discrepancy was that Judy Martinez needed corrective action. As Echeverria Erie, PA wrote, the ASQ certification should just be the beginning of the learning and applica- Another FMEA mistake tion process. In response to "Which FMEA Mistakes James D. Werner Are You Making?" (September 2014, pp. Raritan, NJ 36-41): This is a great article and I totally agree with the mistakes listed. I have Exam struggle been a team leader and also an auditor of In response to Peter Clark's article, failure mode and effects analysis (FMEA) "Strength in Numbers," (October 2014, pp. for nearly 10 years. 24-28): Thank you for writing this article. Another mistake that I see when I am getting ready to take my quality auditing FMEAs is that they are not engineer certification exam for the second updated. Many FMEAs are performed by time, and the part I struggled with the most suppliers when submitting the production on the first one was the statistics. We have part approval process documentation to terrific tools that take the calculation out customers. But they are never updated, of our hands, and like you, I have been out for instance, if there is a corrective action of the school scenario (other than internal implemented in the process due to a training) for many years. customer complaint or an internal audit Math was never my forte-especially not statistics. I nervously went into the finding. We must reinforce to our suppliers first exam thinking the material was fresh and to the team of engineers within enough in my mind after taking a prep the organizations that FMEA is a living class that didn't involve much student in- document that must be updated if there teraction several weeks prior to the test. is a change implemented either in the Three of the seven people from our prep process or to the design of the product. class who took the test that day passed- I did not. I thought, "There's got to be 6 The latest episode of ASQ TV focuses on World Quality Month. In the episode, hear about a cost-saving success story, learn about a tool to help in your World Quality Month celebrations and get reacquainted with the quality gurus. Watch for an episode on quality in healthcare- available Nov. 18. Visit http://videos. asq.org to access the full video library. QP * www.qualityprogress.com Carlos Martinez San Diego StayConnected Find the latest news, quips and targeted content from QP staff. Executive Editor & Associate Publisher Seiche Sanders: @ASQ_Seiche Associate Editor Mark Edmund: @ASQ_Mark Assistant Editor Amanda Hankel: @ASQ_Amanda Contributing Editor Megan Schmidt: @ASQ_Megan editor@asq.org www.facebook.com/ groups/43461176682 www.linkedin.com/groups/qualityprogress-magazine-asq-1878386 http://videos http://www.facebook.com/groups/43461176682 http://www.linkedin.com/groups/quality-progress-magazine-asq-1878386 http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - November 2014

Up Front
LogOn
Expert Answers
Keeping Current
Mr. Pareto Head
Finding Harmony
Multipronged Approach
Bank on It
The System Is the Solution
Innovation Imperative
Quality in the First Person
Career Corner
Statistics Roundtable
Standards Outlook
QP Toolbox
QP Reviews
One Good Idea

Quality Progress - November 2014

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