Quality Progress - November 2014 - 60

QPREVIEWS Breakthrough Improvement With QI Macros and Excel: Finding the Invisible Low-Hanging Fruit interested and involved in data collection and analysis to identify key problems and solve them. independent variables and not response variables. * The improvement process should be Rangarajan Parthasarathy Jay Arthur, McGraw Hill, 2014, 190 pp., Harvard, IL robust but simple. * Reduce complexity of the documentation structure-complexity causes $40 (book). MS Excel to generate ISO 9001:2008 Explained and Expanded: Making Your Quality Management System Sustainable problems and find Charles A. Cianfrani and John E. "Jack" solutions for quality West, ASQ Quality Press, 2014, 176 pp., $30 improvement. It is member, $50 list (book). This book is intended for those who want to analyze data using problems. * Conduct a self-assessment in addition to the internal audit process. * Determine when major changes are necessary to the QMS. * If management review meetings do not result in a QMS change, then the organi- written in simple and The title of this book zation is wasting its time. easy-to-understand is a little deceiving, The ideas presented in the book do language so readers with little to no data especially with the not go beyond the intent of the ISO 9001 analysis or MS Excel skills can understand new standard com- standard but rather provide insight of what and apply the presented material. ing out next year. the ISO 9001 standard was intended to be. However, the au- For the quality managers that are willing Excel formulae to prepare data for chart- thors have enough and have the courage to initiate the ideas ing or analysis. It helps beginners observe material in this book presented in the book, their companies and learn from their data even before to carry over to the will be better for it. There is a chapter on how to use MS starting analysis. Seven tools of break- 2015 standard and still be effective. The through improvement are discussed: value first couple of chapters were slow getting Dove Quality Consulting stream maps and spaghetti diagrams, started, but it got better and better as the Dousman, WI pivot tables, control charts, Pareto charts, chapters rolled on. Wayne Sander diagrams. There is a very interesting and the sustainability of their quality manage- useful section on how to perform data ment systems (QMS). Some of the ideas Kaizen Kreativity (OOPS!): Don't Be Afraid of Looking Stupid. I'm an Expert at It. mining using MS Excel. will be radical to some organizations but Tom DePaoli, CreateSpace Independent they are not new. The ideas include: Publishing Platform, 2014, 175 pp., $29.95 * Learning needs to be taken out of HR (book). histograms, fishbone diagrams and matrix Readers with little statistical knowledge or skill should be able to apply the statisti- The authors make readers think about cal tests presented to real-world scenarios and placed within the various functional This book is a series after reading portions of this book. Accom- areas of the organization. of reminders from panying the book is a website with access * Use the design process of the standard a mentor-rather to free video training and links to YouTube to improve processes and manage the than an instruc- videos for each chapter of the book. interfaces between different groups tional volume-for involved. those charged with This book is a must-read for all quality professionals, especially process improve- * Correction of a problem is not the same organizing and ment personnel, quality engineers and as corrective action that identifies and implementing a kai- quality managers. At the same time, this resolves the root cause. zen event. DePaoli book is an asset for employees at all levels 60 QP * www.qualityprogress.com * Quality objectives should measure shares his definition http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - November 2014

Up Front
LogOn
Expert Answers
Keeping Current
Mr. Pareto Head
Finding Harmony
Multipronged Approach
Bank on It
The System Is the Solution
Innovation Imperative
Quality in the First Person
Career Corner
Statistics Roundtable
Standards Outlook
QP Toolbox
QP Reviews
One Good Idea

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