Quality Progress - November 2015 - (Page 14)

KEEPINGCURRENT Mr. Pareto Head BY MIKE CROSSEN VW scheme (continued from p. 13) Christopher Grundler, director of the EPA's Office of Transportation and Air Quality. "We are not going to tell them what these tests are; they do not need to know," Grundler said "They only need to know that we will be keeping their vehicles longer and driving them more."5 -compiled by Amanda Hankel, assistant editor REFERENCES 1. Danny Hakim and Keith Bradsher, "After Volkswagen Revelation, Auto Emissions Tests Come Under Global Scrutiny," New York Times, Sept. 24, 2015, http://tinyurl.com/scrutinynyt. 2. Ibid. 3. Ibid. 4. Jerry Hirsch, "VW Cheating Scandal Prompts EPA to Road-Test All Diesels," Los Angeles Times, Sept. 25, 2015, http://tinyurl. com/vwcheatlatimes. 5. Joby Warrick and Thad Moore, "EPA Announces More- Rigorous Testing of All Diesel Cars in Wake of VW Scandal," Washington Post, Sept. 25, 2015, http://tinyurl.com/ testingwashpost. OTHER SOURCES Glinton, Sonari, "How A Little Lab in West Virginia Caught Volkswagen's Big Cheat," National Public Radio, Sept. 24, 2015, http://tinyurl.com/npr-vw-cheat. Krisher, Tom and Frank Jordans, "For 7 Years, VW Software Thwarted Pollution Regulations," Associated Press, Sept. 21, 2015, http://tinyurl.com/apthwart. Marsh, Rene, "EPA Sizing Up Penalties for Volkswagen," CNNMoney.com, Oct. 7, 2015, http://tinyurl.com/ moneypenalties. Neuhauser, Alan, "EPA Beefing Up Emissions Tests in Wake of VW Scandal," U.S. News and World Report, Sept. 25, 2015, http://tinyurl.com/beefupemissions. Plungis, Jeff, "Carmakers Cheating on Emissions Almost as Old as Pollution Tests," Bloomberg.com, Sept. 23, 2015, http:// tinyurl.com/bloombergcheat. Reed, Stanley, "Despite Volkswagen Scandal, Europe's Diesel Habit Could Be Hard to Kick," New York Times, Sept. 29, 2015, http://tinyurl.com/hardtokick. HEALTHCARE REPORT U.S. LAGS IN HEALTHCARE QUALITY The quality of the U.S. healthcare system is improving in many areas, but comparable countries continue to outperform the United States on key measurements, according to analysts from the Kaiser Family Foundation, a nonprofit organization that provides healthcare policy analysis. In a brief titled "Measuring the Quality of Healthcare in the U.S.," analysts also explain why existing indicators are imperfect and discuss challenges of establishing meaningful national quality measurements that can reliably show how the system is influencing Americans' health. For more on the findings, visit http://tinyurl.com/kaiser-study-health. 14 QP * www.qualityprogress.com ASQNEWS VOLUNTEERS ARE NEEDED The ASQ Service Quality Division has recently initiated a project to enhance the current version of the Service Quality Body of Knowledge (SQBoK). The division needs 10 to 12 volunteers to contribute to this project. After completion, contributors can receive recertification units (RU). If interested, email your profile to Zubair Anwar, chair of the SQBoK, at zubair-anwar@live.com. Visit http:// tinyurl.com/service-qbok-project for more details on the project. NOMINATIONS SOUGHT Organizers are seeking nominations for next year's ASQ Feigenbaum Medal, presented to a quality professional 35 years old or younger who has demonstrated leadership, professionalism and potential in the field of quality. The medal is named for the late Armand V. Feigenbaum, a pioneer in the systems approach to quality. Nominations for the award are due Oct. 1, 2016. For more information and to download a nomination form, visit http://asq.org/aboutasq/awards/feigenbaum.html. http://www.tinyurl.com/testingwashpost http://www.tinyurl.com/npr-vw-cheat http://www.tinyurl.com/apthwart http://www.tinyurl.com/moneypenalties http://www.CNNMoney.com http://www.tinyurl.com/scrutinynyt http://www.tinyurl.com/beefupemissions http://www.Bloomberg.com http://www.tinyurl.com/service-qbok-project http://www.tinyurl.com/bloombergcheat http://tinyurl.com/vwcheatlatimes http://www.tinyurl.com/hardtokick http://www.asq.org/about-asq/awards/feigenbaum.html http://www.tinyurl.com/kaiser-study-health http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - November 2015

Up Front
LogOn
Expert Answers
Keeping Current
Mr Pareto Head
Pop Culture
On the Horizon
Shatterproof
To Measure is to Know
Measure for Measure
Innovation Imperative
Quality in the First Person
Career Corner
Statistics Roundtable
QP Toolbox
QP Reviews
One Good Idea
Back to Basics

Quality Progress - November 2015

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