Quality Progress - November 2015 - (Page 14)
Mr. Pareto Head
BY MIKE CROSSEN
VW scheme (continued from p. 13)
Christopher Grundler, director of the EPA's Office of Transportation and Air Quality.
"We are not going to tell them what
these tests are; they do not need to know,"
Grundler said "They only need to know that
we will be keeping their vehicles longer and
driving them more."5
-compiled by Amanda Hankel,
1. Danny Hakim and Keith Bradsher, "After Volkswagen Revelation, Auto Emissions Tests Come Under Global Scrutiny," New
York Times, Sept. 24, 2015, http://tinyurl.com/scrutinynyt.
4. Jerry Hirsch, "VW Cheating Scandal Prompts EPA to Road-Test
All Diesels," Los Angeles Times, Sept. 25, 2015, http://tinyurl.
5. Joby Warrick and Thad Moore, "EPA Announces More-
Rigorous Testing of All Diesel Cars in Wake of VW Scandal,"
Washington Post, Sept. 25, 2015, http://tinyurl.com/
Glinton, Sonari, "How A Little Lab in West Virginia Caught Volkswagen's Big Cheat," National Public Radio, Sept. 24, 2015,
Krisher, Tom and Frank Jordans, "For 7 Years, VW Software
Thwarted Pollution Regulations," Associated Press, Sept. 21,
Marsh, Rene, "EPA Sizing Up Penalties for Volkswagen,"
CNNMoney.com, Oct. 7, 2015, http://tinyurl.com/
Neuhauser, Alan, "EPA Beefing Up Emissions Tests in Wake of
VW Scandal," U.S. News and World Report, Sept. 25, 2015,
Plungis, Jeff, "Carmakers Cheating on Emissions Almost as Old
as Pollution Tests," Bloomberg.com, Sept. 23, 2015, http://
Reed, Stanley, "Despite Volkswagen Scandal, Europe's Diesel
Habit Could Be Hard to Kick," New York Times, Sept. 29, 2015,
U.S. LAGS IN HEALTHCARE QUALITY
The quality of the U.S. healthcare system is improving in many areas, but comparable
countries continue to outperform the United States on key measurements, according
to analysts from the Kaiser Family Foundation, a nonprofit organization that provides
healthcare policy analysis.
In a brief titled "Measuring the Quality of Healthcare in the U.S.," analysts also
explain why existing indicators are imperfect and discuss challenges of establishing
meaningful national quality measurements that can reliably show how the system is
influencing Americans' health.
For more on the findings, visit http://tinyurl.com/kaiser-study-health.
14 QP * www.qualityprogress.com
VOLUNTEERS ARE NEEDED The
ASQ Service Quality Division has recently initiated a project to enhance
the current version of the Service
Quality Body of Knowledge (SQBoK).
The division needs 10 to 12 volunteers to contribute to this project.
After completion, contributors can
receive recertification units (RU).
If interested, email your profile to
Zubair Anwar, chair of the SQBoK, at
email@example.com. Visit http://
more details on the project.
NOMINATIONS SOUGHT Organizers are seeking nominations for
next year's ASQ Feigenbaum Medal,
presented to a quality professional
35 years old or younger who has
demonstrated leadership, professionalism and potential in the field
of quality. The medal is named for
the late Armand V. Feigenbaum, a
pioneer in the systems approach to
quality. Nominations for the award
are due Oct. 1, 2016. For more information and to download a nomination form, visit http://asq.org/aboutasq/awards/feigenbaum.html.
Table of Contents for the Digital Edition of Quality Progress - November 2015
Mr Pareto Head
On the Horizon
To Measure is to Know
Measure for Measure
Quality in the First Person
One Good Idea
Back to Basics
Quality Progress - November 2015