Quality Progress - November 2015 - (Page 6)

LOGON Seen&Heard Appreciating quality leaders manual to comply with the new stan- In response to "Like Father, Like Son," (Sep- dard, keep your existing quality manual tember 2015, pp. 46-51): This is why I loved format and add an appendix that cross the quality leaders-W. Edwards Deming, references the new standard to the Joseph Juran and Kaoru Ishikawa QUALITY PROGRESS | SEPTEMBER 2015 all made the difference in the P Putting Best Practices to Work world of business. www.qualityprogress.com | September 2015 The Ishikawa Family Legacy Mike Parnagian AND ence. They all showed humility as Let our experts help Chicopee, MA via LinkedIn p. 18 Plus: VOLUME 48/NUMBER 9 provement and excellence. existing manual. PREPARE FOR ISO 9001:2015 to help others and make a differthey strived for continuous im- you will have to refer to the new ISO 9001 standard in the KEEP CALM IS0 9001:2015 A passion for quality and desire existing standard. Of course, p. 46 QUALITY The common thing about them: How to select an ISO 9001 consultant p. 8 The Global Voice of Quality Retool audits using the Kano model p. 38 TM Cherry Trinidad Surrey, British Columbia Basic principles "Doing it right the first time," the idea expressed in "Quality in the First Person: Who Cares?" (September 2015, pp. ISO 9001 reactions 56-57), is one of the five corporate prin- In response to "Keep Calm and Prepare ciples that our global quality manage- for ISO 9001:2015" (September 2015, pp. ment system is based on. I am using 18-28): this article as an example of a quality moment for our project's town hall I agree that the inclusion and focus on risk The latest episode of ASQ TV examined lean and Six Sigma. In the episode, see examples of the difference a Six Sigma level of quality can make, view before-and-after photos of lean tools being applied and hear about organizations' lean and Six Sigma journeys. Watch for a Nov. 10 episode on Pop Culture. Visit http:// videos.asq.org to access the full video library. meeting. awareness and management of risk are Elyse Tuttle hidden treasures on the road to perfor- Houston StayConnected Find the latest news, quips and targeted content from QP staff. mance excellence, even when other quality practices are mature in an organization. Tune In Shared experience John Watson "Quality in the First Person: Substandard Annville, PA Information" (July 2015, pp. 46-47) sounded familiar because I, too, went through Good timing on this article. I appreciated the same process [of miseducation that it offered some good nuggets for use related to ISO 9001]. Fortunately, I took as training points for teams in transition a plethora of courses so the transition or teams that are new to the ISO 9001 ap- to a process approach happened for me proach. much earlier. The pain of transition can Henry Couture only be met with education and under- Newington, CT standing. The ability to think through the Executive Editor & Associate Publisher Seiche Sanders: @ASQ_Seiche Associate Editor Mark Edmund: @ASQ_Mark Assistant Editor Amanda Hankel: @ASQ_Amanda Contributing Editor Tyler Gaskill: @ASQ_Tyler editor@asq.org requirements, not just interpret them, is Here's a tip that may make your documentation transition to ISO 9001:2015 viable: Instead of rewriting your current quality 6 QP * www.qualityprogress.com important. Forrest Rudnick East Stroudsburg, PA www.facebook.com/ groups/43461176682 www.linkedin.com/groups/qualityprogress-magazine-asq-1878386 http://www.qualityprogress.com http://videos.asq.org http://www.facebook.com/groups/43461176682 http://www.linkedin.com/groups/quality-progress-magazine-asq-1878386 http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - November 2015

Up Front
LogOn
Expert Answers
Keeping Current
Mr Pareto Head
Pop Culture
On the Horizon
Shatterproof
To Measure is to Know
Measure for Measure
Innovation Imperative
Quality in the First Person
Career Corner
Statistics Roundtable
QP Toolbox
QP Reviews
One Good Idea
Back to Basics

Quality Progress - November 2015

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