Quality Progress - December 2013 - 25
The 2013 QP Salary Survey was sent to 44,945 ASQ
com under the tab "Tools and Resources." The website
members. There were 7,504 individual responses, for
Behind the Results
also includes the entire survey report in PDF format.
a response rate of 16.7%. Some responses were deleted
from the data set because they were incomplete, in-
A note on currencies
cluded implausible earnings amounts that could not
For Canadian employees and consultants, salaries and
be validated or were duplicate responses. After these
earnings are provided in Canadian dollars. For all em-
responses were removed, there were 6,445 usable re-
ployees and consultants outside the United States and
sponses. Each response fell into one of the employ-
Canada, salaries and earnings are given in U.S. dollars.
ment categories listed in Table 1.
Exchange rates were supplied by the respondent and
The data from the 6,039 full-time and part-time regular employees and the 44 regular employees who also
were retrieved on the day the respondent took the survey during the month of July.
work as self-employed consultants were used to create
In the few cases in which respondents from differ-
the 20 sections in "Part 1. Regular Employee Results."
ent countries are evaluated together, all salaries are in
The data from the 167 self-employed consultants and
U.S. dollars. In cases in which QP editors needed to
the 44 regular employees who also work as self-em-
convert currencies, the exchange rate effective July 1
ployed consultants were used to produce the four sec-
was used. In a single case (Table 4 in section 4), Ca-
tions in "Part 2. Self-Employed Consultant Results."
nadian and U.S. respondents were viewed together to
It's worth noting that the number of respondents
determine the salary premium afforded by holding cer-
who work both as regular employees and as self-em-
tain ASQ certifications. In that case, Canadian salaries
ployed consultants dropped considerably from 2011
were converted to their U.S. dollar equivalents using
(163) to 2012 (55). That total has dropped even further
the exchange rate effective July 1.
to this year's 44.
Except for the information provided in Table 1, the
salary survey report doesn't discuss data from the peo-
In case you're not familiar with the statistical terms
ple who are unemployed, retired or laid off.
and job titles in these sections, here are brief descrip-
The vast majority of those who participated in the
survey work in the United States and Canada. Because
there were few respondents from other countries, only
a few sections in the salary survey report include results from this group, which is labeled as international.
Sections 13 and 24 discuss the countries represented
in this group.
* Minimum salary: The minimum salary is the lowest salary reported in that particular group.
* Maximum salary: The maximum salary is the highest salary reported in that particular group.
* Standard deviation: Standard deviation is a measure of dispersion around the mean. In a normal dis-
You can learn whether tables or figures include
tribution, 68% of cases fall within one standard de-
international results by glancing at the information
viation of the mean, and 95% of cases fall within two
boxes below the graphics. In addition to specifying
standard deviations. For example, if the mean sal-
whether tables or figures include results from inter-
ary is $70,000 with a standard deviation of $15,000,
national, U.S. and Canadian respondents, these boxes
95% of the cases are between $40,000 and $100,000
specify whether graphics include results from full-time
in a normal distribution.
and part-time respondents. Some boxes provide additional notes.
* Count: The count is the number of respondents in
that particular group.
Of the 24 sections in the salary survey results, 19 are
online only and can be found at www.qualityprogress.
* Mean salary: The mean salary is the average salary
for that particular group.
december 2013 * QP 25
Table of Contents for the Digital Edition of Quality Progress - December 2013
Read Their Minds
Mr. Pareto Head
Behind the Results
Overview of the Money
Earnings Rise With Experience
Certifi ably Valuable
Rewards for Master Black Belts
The Service Quality Platform
3.4 per Million
Quality in the First Person
ASQ Enterprise and Site Members
Back to Basics
Quality Progress - December 2013