Quality Progress - December 2013 - (Page 5)

upfront QP QualitY ProgrEss Being Selective The attributes of high-caliber candidates ExEcutivE Editor and associatE PublishEr Seiche Sanders associatE Editor Mark Edmund assistant Editor Amanda Hankel It's been saId-repeatedly-that money makes the world go 'round. And yes, what you take home is certainly a contributor to your satisfaction with your job. Someone has to pay the bills, right? But there are so many more facets to a fulfilling career. Employee engagement is one of the biggest buzzwords right now, probably because of the linkage research has shown between engaged employees and organizations that are more productive, more efficient and more profitable. According to a recent Gallup report, "2013 State of the American Workplace": "Engaged workers are the lifeblood of their organizations. Work units in the top 25% of Gallup's Q12 Client Database have significantly higher productivity, profitability, and manuscriPt coordinator Valerie Ellifson contributing Editor Megan Schmidt coPY Editor Susan E. Daniels art dirEctor Mary uttech graPhic dEsignEr Sandy Wyss Production customer ratings, less turnover and absenteeism, and fewer safety incidents than those Cathy Milquet in the bottom 25%." (The report can be found at www.gallup.com.) advErtising Production And this is one reason hiring and retaining the best and brightest talent is getting so much attention these days: Engagement is tied to the right employees being in the right jobs. This year's QP Salary Survey specifically targeted hiring managers with a set of questions related to what they look for when reviewing candidates for employment. Barbara Mitrovic digital Production sPEcialist Julie Schweitzer mEdia salEs Max Christian Hansen also provides some in-depth analysis as to the key attributes naylor LLC Lou Brandow Krys D'Antonio norbert Musial rob Shafer hiring managers zero in on. mEdia salEs administrator Respondents to these questions got very specific about what it takes to pique their interest in the QP Salary Survey analysis presented in "Read Their Minds," p. 18. Author When you're looking to hire someone to join your team, finding the right fit is essential to maximizing performance and the engagement that employee feels. There's another lesson here for those of you who are coasting, ambivalent or downright miserable in your jobs. If you acquire the right skills, experience, and training Kathy thomas markEting administrator Matt Meinholz Editorial officEs and education, you will have a much easier time rising to the top of the candidate pool phone: 414-272-8575 fax: 414-272-1734 when that dream job opens up. QP advErtising officEs phone: 866-277-5666 asQ administration cEo paul E. Borawski Seiche Sanders Editor Don't forget to watch the new episode managing directors Ajoy Bose Julie Gabelmann Brian J. LeHouillier Michelle Mason Laurel nelson-rowe to promote discussion of issues in the field of quality and ensure coverage of all responsible points of view, Quality Progress publishes articles representing conflicting and minority views. opinions expressed are those of the authors and not necessarily of ASQ or Quality Progress. use of the ASQ logo in advertisements does not necessarily constitute endorsement of that particular product or service by ASQ. December 2013 * Qp 5 http://www.gallup.com http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - December 2013

Up Front
LogOn
Expert Answers
Perspectives
Keeping Current
Read Their Minds
Mr. Pareto Head
Behind the Results
Overview of the Money
Regional Variations
Earnings Rise With Experience
Certifi ably Valuable
Rewards for Master Black Belts
The Service Quality Platform
3.4 per Million
Quality in the First Person
Career Corner
ASQ Enterprise and Site Members
QP Toolbox
QP Reviews
Back to Basics

Quality Progress - December 2013

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