Quality Progress - December 2013 - (Page 6)

LOGON Seen&Heard Account for complexity them." We also should remember that While reading the conclusion of Mustafa ASQ's manager of quality certification Ghaleiw's article, "Quality vs. Safety" also includes organizational excellence. (September 2013, pp. 22-27), which states Prashant Hoskote highlights this in an that quality should be first in everything article: "Too many quality leaders are the industry does or processes won't practitioners-tactical thinkers who are be safe, I became quite uncomfortable more absorbed with methods than with because it does not adequately reflect the business needs and organizational out- complexity of offshore development proj- comes ... quality must prove its value."1 ects. It is unrealistic to think that a single As quality professionals, we should discipline would have sufficient expertise always establish that requirements are to envelop all systems and processes. For documented and understood, adequate instance, the bow tie and safety-critical resources and competencies are in elements examples that are presented are place to execute, and records will be generally owned by the risk management generated that requirements were met. and process safety engineering teams, In my opinion, this is the overall highest respectively. quality risk to the business. Similarly, document control is owned Quality professionals do not need to by project services, record control by replace subject matter experts in every- information management and assurance thing to achieve these fundamental pillars reviews are conducted by an independent The latest episode of ASQ TV covers standards and auditing. In the episode, learn why ISO 9001 is being revised, hear how to prepare for a standards audit and get a refresher on the finding sheet. Watch for the next episode, available Dec. 17, which focuses on careers in quality. Visit http:// videos.asq.org to access the full video library. of safety, compliance and documentation. safety and operation group function. For example, equipment performance The quality discipline in oil and gas teams should set the functional design projects is confined to quality control input requirements, and reliability teams activities, such as planning for product should be in place for projects. But this realization and validation of manufac- quality improvement concept is not well turing processes via the deployment established in the industry. of inspectors. This set of activities is Max Lyoen comprehensive and complex in itself, with multiple interrelated processes and process verification requirements, leading to regulatory acceptance of the asset by the regional authority to operate. Quality professionals in the oil and gas Houston REFERENCE 1. Prashant Hoskote, "Quality-It Isn't What You Throw at a Problem," Quality Management Forum, Summer 2013, pp. 1-4. Quoted on quality Just read the new issue of Quality Progress ("Words to Work By," Novem- maintain the focus on the requirements of ber 2013, pp. 18-25). Fantastic work! customers-the users of the asset. I refer Very well compiled, as always, and fun to Oscar Combs' article, "Standard Wise," to read! Thank you for publishing my (September 2013, pp. 16-21): "The ability to quote-it feels great. meet requirements is directly correlated with having an initial understanding of QP * www.qualityprogress.com StayConnected Find the latest news, quips and targeted content from QP staff. Executive Editor & Associate Publisher Seiche Sanders: @ASQ_Seiche Associate Editor Mark Edmund: @ASQ_Mark Assistant Editor Amanda Hankel: @ASQ_Amanda Contributing Editor Megan Schmidt: @ASQ_Megan industries should act as integrators to help 6 Tune In Prateek Dhariwal Dubai editor@asq.org www.facebook.com/ groups/43461176682 www.linkedin.com/groups/qualityprogress-magazine-asq-1878386 http://videos.asq.org http://www.facebook.com/ http://www.linkedin.com/groups/quality-progress-magazine-asq-1878386 http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - December 2013

Up Front
LogOn
Expert Answers
Perspectives
Keeping Current
Read Their Minds
Mr. Pareto Head
Behind the Results
Overview of the Money
Regional Variations
Earnings Rise With Experience
Certifi ably Valuable
Rewards for Master Black Belts
The Service Quality Platform
3.4 per Million
Quality in the First Person
Career Corner
ASQ Enterprise and Site Members
QP Toolbox
QP Reviews
Back to Basics

Quality Progress - December 2013

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