Quality Progress - December 2013 - 66

Quality in the First Person BY Jennifer J. StepniowSki Be the Change Applying the social responsibility standard to your life Corporate soCial responsibility I prefer to use products and services Labor practices. We manage our (CSR) is a significant issue that continues from socially responsible organizations. households and the relationships within. to gain traction among all demograph- However, my big-ticket purchases tend By improving how we manage our lives ics. As someone who tries to hold others to get more CSR consideration than low- at home, we make ourselves and those to the same standards I hold myself, cost convenience items. Also, I am proac- around us happier and healthier. I take CSR personally. If we insist on tive when it comes to ensuring my 401(k) organizations being accountable for CSR, and other investments in my portfolio family and I decided on four values that shouldn't we do our part as well? contribute to the greater good. we agreed to hold each other accountable During a recent summer vacation, my Recently, I began to wonder: If I Environment. Our attention to to. I've noticed that my kids are enjoying were to issue my own CSR report, how resource use and pollution prevention a more active role in family administra- would I measure up and appear to my requires careful examination. We must tion and a marked improvement in all of stakeholders? With this in mind, I looked review our habits and make conscious us when it comes to pitching in. to the seven core subjects outlined in decisions that positively affect the envi- ISO 26000:2010-Guidance on social ronment. responsibility and audited myself. I've My family and I spend as much time Community involvement and development. Community involvement gets people talking to each other and caring. outlined my general observations of each outside as possible. It's important to me Whether it's volunteering at a shelter, of the core subjects and related them to that my children have an appreciation joining a book club, or even participating my lifestyle. and respect for nature so they under- in a homeowners' association, there are stand the weight of lifestyle decisions. plenty of opportunities to make a differ- consumers holds significant power. It From turning off the lights in unused ence. We find time for things that matter. defines us and the marketplace. So- rooms to reducing our consumption of cially responsible purchasing decisions fossil fuel by walking and biking, as a tion chair for my local ASQ section, and and an eye toward the future support family, we take deliberate actions to I've recognized a number of opportuni- sustainability. reduce our environmental impact. ties to raise the voice of quality in the Consumer issues. Our position as Recently, I took on the role of educa- community. I also try to stay active in activities offered by my kids' schools. I think parental involvement and support makes a big impact on academic success. Human rights. Corporate culture boils down to how we treat one another. Actions must be consistent with communication. We must not discriminate- respectfully resolve grievances and practice due diligence. If there is one permeating theme in my household, it is respect. I experienced a proud moment as a parent when my son came home from school recently and shared how he helped a peer being mistreated during a group activity. Fair operating practices. Actions 66 QP * www.qualityprogress.com http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - December 2013

Up Front
LogOn
Expert Answers
Perspectives
Keeping Current
Read Their Minds
Mr. Pareto Head
Behind the Results
Overview of the Money
Regional Variations
Earnings Rise With Experience
Certifi ably Valuable
Rewards for Master Black Belts
The Service Quality Platform
3.4 per Million
Quality in the First Person
Career Corner
ASQ Enterprise and Site Members
QP Toolbox
QP Reviews
Back to Basics

Quality Progress - December 2013

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