Quality Progress - December 2013 - 66
Quality in the First Person
BY Jennifer J. StepniowSki
Be the Change
Applying the social responsibility standard to your life
Corporate soCial responsibility
I prefer to use products and services
Labor practices. We manage our
(CSR) is a significant issue that continues
from socially responsible organizations.
households and the relationships within.
to gain traction among all demograph-
However, my big-ticket purchases tend
By improving how we manage our lives
ics. As someone who tries to hold others
to get more CSR consideration than low-
at home, we make ourselves and those
to the same standards I hold myself,
cost convenience items. Also, I am proac-
around us happier and healthier.
I take CSR personally. If we insist on
tive when it comes to ensuring my 401(k)
organizations being accountable for CSR,
and other investments in my portfolio
family and I decided on four values that
shouldn't we do our part as well?
contribute to the greater good.
we agreed to hold each other accountable
During a recent summer vacation, my
Recently, I began to wonder: If I
Environment. Our attention to
to. I've noticed that my kids are enjoying
were to issue my own CSR report, how
resource use and pollution prevention
a more active role in family administra-
would I measure up and appear to my
requires careful examination. We must
tion and a marked improvement in all of
stakeholders? With this in mind, I looked
review our habits and make conscious
us when it comes to pitching in.
to the seven core subjects outlined in
decisions that positively affect the envi-
ISO 26000:2010-Guidance on social
responsibility and audited myself. I've
My family and I spend as much time
Community involvement and development. Community involvement gets
people talking to each other and caring.
outlined my general observations of each
outside as possible. It's important to me
Whether it's volunteering at a shelter,
of the core subjects and related them to
that my children have an appreciation
joining a book club, or even participating
and respect for nature so they under-
in a homeowners' association, there are
stand the weight of lifestyle decisions.
plenty of opportunities to make a differ-
consumers holds significant power. It
From turning off the lights in unused
ence. We find time for things that matter.
defines us and the marketplace. So-
rooms to reducing our consumption of
cially responsible purchasing decisions
fossil fuel by walking and biking, as a
tion chair for my local ASQ section, and
and an eye toward the future support
family, we take deliberate actions to
I've recognized a number of opportuni-
reduce our environmental impact.
ties to raise the voice of quality in the
Consumer issues. Our position as
Recently, I took on the role of educa-
community. I also try to stay active in
activities offered by my kids' schools. I
think parental involvement and support
makes a big impact on academic success.
Human rights. Corporate culture
boils down to how we treat one another.
Actions must be consistent with communication. We must not discriminate-
respectfully resolve grievances and
practice due diligence.
If there is one permeating theme in my
household, it is respect. I experienced a
proud moment as a parent when my son
came home from school recently and
shared how he helped a peer being mistreated during a group activity.
Fair operating practices. Actions
66 QP * www.qualityprogress.com
Table of Contents for the Digital Edition of Quality Progress - December 2013
Read Their Minds
Mr. Pareto Head
Behind the Results
Overview of the Money
Earnings Rise With Experience
Certifi ably Valuable
Rewards for Master Black Belts
The Service Quality Platform
3.4 per Million
Quality in the First Person
ASQ Enterprise and Site Members
Back to Basics
Quality Progress - December 2013