Quality Progress - December 2017 - 11

H E A LT H C A R E

More Hospitals
Adopting
Electronic
Quality Metrics
More U.S. hospitals are adopting and
reporting electronic clinical quality
measurements (eCQM) to drive quality
improvement, according to a recent Joint
Commission report.
In 2016, 470 Joint Commission-accredited hospitals voluntarily submitted eCQM
data to the commission, an increase from
436 hospitals from the previous year.
Surveys of the commission's accredited
hospitals indicate high awareness of eCQM
reporting requirements, and most hospitals plan to report 2017 eCQM data to the
Centers for Medicare & Medicaid Services
next year.
"Hospitals that voluntarily shared information with the Joint Commission over the
past year are helping the entire
industry move forward by
showing others how to use
electronic clinical quality
measures to improve
care and ultimately
achieve better
health and save
lives," said David W. Baker,
the commission's executive vice
president of the division of healthcare quality evaluation.
For more details from the report, visit http://
tinyurl.com/joint-comm-quality-report.

GETTING TO KNOW...

Michael Kent Hart
current position

education

Founder of HUMAN, a consulting and training firm.

What was your
introduction to
quality?
I was attending
university for civil
engineering in 1983
when I took a summer
job as an SPC coordinator. I ended up as a
quality manager, and
the rest is history.

Is there a teacher
who influenced
you more than
others? Why?
Andrew Faulkner, my
eighth-grade teacher
from Batawa, Ontario.
He had a huge class
of hormone-raging
pre-teens, but still
managed to keep his
cool under pressure.

Do you have a
mentor who has
made a difference
in your career?
My mentors were the
employees and students who questioned
what I did and why I
did it. They challenged me and drove
me to become better
at what I do.

What's the best
career advice
you've ever
received?
Everyone is a leader,
and everyone is a

MBA with a specialty in total
quality management from the
University of Leicester, England.

follower at different
points in their lives.
If you can't control a
successful outcome,
you can always take
steps to influence it.

Have you had anything published?
An 80-page thesis on
"Conscious Human
Intention in the Workplace and its Effects
on Improvement
Initiatives."

Any previous
jobs you consider
noteworthy?
Facilitating the adoption of a multi-faceted
business management system with
the Bank of Canada
that encompassed
ISO 9001, ISO 14001,
OHSAS 18001 and the
bank's own security requirements.
This happened long
before integrated
management systems
became popular.

Are you active in
ASQ?
Responsible for
marketing, member
programs and events
for ASQ's Ottawa
Valley Section. Also
served as the section's excellence chair.

What noteworthy activities or
achievements

outside of ASQ do
you participate in?
Member of the
national board of
directors for the
Canadian Public
Sector Excellence
Network. Currently
serve as chair of
its board advisory
committee.

Any recent honors
or awards?
Elected to ASQ's 2017
class of fellows.

What was the last
movie you saw?
"War for the Planet of
the Apes."

Personal:
Married with four
children and six
grandchildren.

What do you do
for fun?
I play the guitar, read
historical fiction and
practice reiki energy
healing.

Quality quote:
If you say it can't be
done, you're right.
If you say it can be
done, you're equally
right. We move in
the direction of our
intention.

qualityprogress.com ❘ December 2017

QP 11


http://www.tinyurl.com/joint-comm-quality-report http://www.qualityprogress.com

Table of Contents for the Digital Edition of Quality Progress - December 2017

Seen and Heard
Progress Report
Mr. Pareto Head
Expert Answers
Career Coach
The Next Rung
Titles and Take-Home
Certification Certainty
Six Sigma Satisfaction
Stay the Course
Maintenance Makeover
Confronting Confusion
Standard Issues
Statistics Spotlight
Marketplace
Footnotes
Try This Today
Quality Progress - December 2017 - intro
Quality Progress - December 2017 - cover1
Quality Progress - December 2017 - cover2
Quality Progress - December 2017 - 1
Quality Progress - December 2017 - 2
Quality Progress - December 2017 - 3
Quality Progress - December 2017 - 4
Quality Progress - December 2017 - 5
Quality Progress - December 2017 - Seen and Heard
Quality Progress - December 2017 - 7
Quality Progress - December 2017 - Progress Report
Quality Progress - December 2017 - 9
Quality Progress - December 2017 - 10
Quality Progress - December 2017 - 11
Quality Progress - December 2017 - 12
Quality Progress - December 2017 - Mr. Pareto Head
Quality Progress - December 2017 - Expert Answers
Quality Progress - December 2017 - 15
Quality Progress - December 2017 - Career Coach
Quality Progress - December 2017 - 17
Quality Progress - December 2017 - 18
Quality Progress - December 2017 - 19
Quality Progress - December 2017 - The Next Rung
Quality Progress - December 2017 - 21
Quality Progress - December 2017 - 22
Quality Progress - December 2017 - 23
Quality Progress - December 2017 - 24
Quality Progress - December 2017 - 25
Quality Progress - December 2017 - 26
Quality Progress - December 2017 - 27
Quality Progress - December 2017 - 28
Quality Progress - December 2017 - 29
Quality Progress - December 2017 - Titles and Take-Home
Quality Progress - December 2017 - 31
Quality Progress - December 2017 - 32
Quality Progress - December 2017 - 33
Quality Progress - December 2017 - 34
Quality Progress - December 2017 - 35
Quality Progress - December 2017 - Certification Certainty
Quality Progress - December 2017 - 37
Quality Progress - December 2017 - 38
Quality Progress - December 2017 - 39
Quality Progress - December 2017 - 40
Quality Progress - December 2017 - 41
Quality Progress - December 2017 - 42
Quality Progress - December 2017 - 43
Quality Progress - December 2017 - Six Sigma Satisfaction
Quality Progress - December 2017 - 45
Quality Progress - December 2017 - 46
Quality Progress - December 2017 - 47
Quality Progress - December 2017 - Stay the Course
Quality Progress - December 2017 - 49
Quality Progress - December 2017 - 50
Quality Progress - December 2017 - 51
Quality Progress - December 2017 - 52
Quality Progress - December 2017 - 53
Quality Progress - December 2017 - Maintenance Makeover
Quality Progress - December 2017 - 55
Quality Progress - December 2017 - 56
Quality Progress - December 2017 - 57
Quality Progress - December 2017 - 58
Quality Progress - December 2017 - 59
Quality Progress - December 2017 - Confronting Confusion
Quality Progress - December 2017 - 61
Quality Progress - December 2017 - 62
Quality Progress - December 2017 - 63
Quality Progress - December 2017 - 64
Quality Progress - December 2017 - 65
Quality Progress - December 2017 - Standard Issues
Quality Progress - December 2017 - 67
Quality Progress - December 2017 - 68
Quality Progress - December 2017 - 69
Quality Progress - December 2017 - Statistics Spotlight
Quality Progress - December 2017 - 71
Quality Progress - December 2017 - 72
Quality Progress - December 2017 - 73
Quality Progress - December 2017 - Marketplace
Quality Progress - December 2017 - 75
Quality Progress - December 2017 - Footnotes
Quality Progress - December 2017 - 77
Quality Progress - December 2017 - 78
Quality Progress - December 2017 - 79
Quality Progress - December 2017 - Try This Today
Quality Progress - December 2017 - cover3
Quality Progress - December 2017 - cover4
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